Menu
Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] review: Browsing speed problem 53

M
Author of the review
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am student of Indian Institute Of Information Technology & Management Gwalior. We are using the broadband connection of BSNL named data one and according to company broadband means browsing speed should be 256kbps but from fews days we are getting the speed of 30kps even worst than this 5kbps sometimes.

Customer beware!

53 comments
Add a comment
A
A
aliveli.narayana
,
Jan 08, 2008 5:44 am EST

why my bsnl connection disconnect every 2,3,...minits

N
N
neeraj prabhakar
,
Dec 13, 2007 12:15 am EST

I have a lot of problem at connection time. It just doesnt connect in mig area. They say its ungerground cable issue. I have a unlimited plan of 900 rupees. Should i stop using bsnl broadband if these guys r not doing anything to slove my connection problem. The line just drops al of a sudden anytime. its reely irratating.

A
A
Atul Kumar Saxena
,
Nov 23, 2007 4:41 am EST

I have called for internet connection to BSNL (Indore) as well as Airtel the BSNL did not paid any attention at the same time AIRTEL staff came and provided me the Connection on the Next Day.

I was interested for the higher speed and plan which i found BSNL better. The Staff refused to give proper attention said did not have modem. I purchased the Modem and deposited the required yearly fee , but sorry to say till date no action has been taken by BSNL. I have deposited online application form for connection then also no action have been taken.

They should remove such formalities from website on which they cannot take action only increase the Net Work traffic and Conjection .

I am now paying the fourth month rent of AIRTEl , but the BSNL connection has not yet turn up. They should stop the advertisement and save the money.

Atul Saxena
[protected]

A
A
Ajay Chaudhary
,
Nov 11, 2007 10:19 pm EST

Ajay here BSNL speed is good its a good provider of the net and its complaint center is goo its 17 exchange is good but one is wrong in the BSNL Dept there Working Process is very slow there bills not coming into a time and one good advice to the BSNL please distribute the bills by hand...

Thanks,
Ajay Chaudhary.

A
A
Aravind G
,
Aug 30, 2007 8:43 pm EDT

I am 3rd year B-TECH computer science student.Well I have plan 500 bsnl connection. My bsnl connection rocked when i got connection.But after they upgraded the speed to 2 MBPS, my connection sucks., almost every minute i am getting disconnected... Its real annoying. Due to this many of my friends and also I am planning to change this connection... better with a low speed than this crappy connection. And one more thing whenever I tried to call so called 24hour functional customer care... even at 9:30 they won't even care to respond... The initial commitment bsnl had to this field is nowhere to be seen now... Real sad about this.

A
A
AMITABH SAHA
,
Jul 24, 2007 10:45 pm EDT

BROADBAND INTERNET FOR [protected] NOT WORKING. I have a broad band internet connection for telephone number [protected] but for last 7 days the internet has not been working and despite numerous complaints both written and verbal no action has been taken to repair the fault.

V
V
VISWANATH SUNKARA
,
Jul 16, 2007 11:17 pm EDT

I am using a bsnl internet connection post paid for the last two years. My telephone no is [protected]. It was an ordinary connection through my telephone, i don't even know the name pf the connection. Internet usage bill is paid through my regular telephone bill. It was getting loaded at the speed of 44 to 46, and i was happy with the performance, contrary to the public perception.

For the last one month the internet performance is quite annoying as the speed has been decreased to 31 to 38 and gets disconnected on its own very frequently and after that it tries on its own, retries and gives a funny voice message that this facility is not available on your telephone and keeps mum. If i go to desk top and try it tells me that there is no dial tone. Without any choice i have to restart the system and reload internet and continue. Very unhappy situation and i am not able to work continuously, loosing interest, time and money.

D
D
Dipankar Mech
,
Jun 28, 2007 11:10 pm EDT

Respected sir,
I am student of Department of Electronics Acridation computer course(DOEACC).My course is 'O'Level.
Sir in the last month I was connected Netone connection in my home which is provied by your company BSNL.But when I was registered in netone connection in last moth then I was filled up my connection ISDN128kb instead of PSTN so I can't connect the internet connection.
I already informed to BSNL's office but they couldnot responsed it.Not only in 1 time I was complain minimum of 11 times.There for I request you to that you should accept my complain and solved it. Kiendly grant me.
Thanks.
Your's faitfully
Sri Dipankar Mech

J
J
jyoti
,
Jun 27, 2007 9:11 am EDT

My home 500 plan internet from bsnl has been disconnecting every 1 min and is working slower than a snail. And i don't know the local number of Chandigarh where to register the complaint.. The no. which they gave is always engaged...

P
P
Prof.Dr.V.D.KARTHIGEYAN MBBS MS FRF
,
Jun 20, 2007 6:25 pm EDT

My phone number allotted for broadband connection was [protected]. I had paid for the connection on the 4th June and I'm yet to get connected. I had submitted the form for Broadband connection to the AE of Karaikal and that is also pending. A Attender Mr.Ganesan was sent for the connection on the 16th June who demanded Rs.1000.00. Private telephone connections are better. Doctors get cheated like this I wonder the layman. I 'am disgusted about the BSNL services and of course about the ministry taking care of the same and I pray that this gets wiped out. Its of no use.

A
A
Abhijit Majumdar
,
Jun 17, 2007 8:32 am EDT

Gateway is OK. But what works is the efficiency of the workers.

G
G
Ghost Rider
,
Mar 28, 2007 1:32 am EDT

Friends,

The meaning of 256 kbps means 256 kilo bits per second (not kilo bytes) which is equal to 32 Kilo bytes per second. So when you get 30-32 Kilo Bytes on a 256 Kilo Bits Connection its OK. Speed reduces sometimes when there is network congestion but trust me pals there is no better provider than BSNL cuz there are 7 gateways in india and BSNL has 4 of them Bharti has 3. All the other private companies take services from BSNL and provide them to thereafter to users. So be sensible..

256 (kilo bits)= 256/8 = 32 (Kilo Bytes)
as
(1Byte = 8 bits)

R
R
Rohit
,
Nov 29, 2006 1:25 pm EST

I have 256k unlimited download Internet connection (Internet tariff's Plan H900+). But from last week and sometimes the speed just gets to less than half, say 100k. I pay 900Rs / month and that is the result i get.

I really decided to change my broadband!

Learn how the rating is calculated

Write a review File a complaint

Bharat Sanchar Nigam [BSNL] contacts

Phone number
Website
www.bsnl.co.in
Category