Best Recovery Services review: Repossession company

In 2007, a company called "BRS" phoned several of my relatives in regard to supposedly unpaid vehicle loan and threatened my relatives and myself with a "felony arrest warrant" if I did not turn over my vehicle or comply with their requests. It took several conversations to explain to my frantic relatives that no, the law was not after me and nor did I commit any such felonies. The mix-up was the result of my final payment never making its way to the correct company. My auto loan was with Bank One, which was later bought by Chase Financial. I'd lost a higher-paying job and although I'd continued paying my car note, a bank representative called me at work at my new place of employment and informed me that the bank was "calling my loan due immediately" and requested that I make my last several payments up-front right away or risk my vehicle being impounded and repo'ed. Being that I wanted to preserve what little remained of my ruined credit, I obtained two Postal Money Orders for the amount due, $975.00. I immediately mailed them off to the bank (Bank One) at their auto payments department. I never heard anything back, and assuming my loan was paid, went about my daily business until in late 2007, a tow truck pulled up outside my and my husband's home and demanded I unlock my garage and hand over my car, quietly, or the law would get involved. I explained everything to them and retrieved copies of my money orders while my husband remained on-guard outside the garage due to the confrontational nature of the BRS tow truck man. He took one look at the documentation and threw it back in our faces, stating that the debt wasn't even owed to Bank One, but to Chase Auto Finance, and then immediately called both myself and my husband a pair of fraudsters. With that, we contacted the MSP and they sent a patrol car to our rural home and explained to the BRS repo man that under Michigan State Law, we had the right to refuse to turn over a vehicle if the note's been paid and we are able to provide on the spot proof. He left, and we later discovered that the cause of this whole issue was that Chase bought my old bank but failed to credit their records with my payment.
A week before this occurred, I received a call from my very conservative religious aunt stating that she'd have nothing further to do with me until I cleared up this "felony warrant" issue. I had NO clue what she was taking about, and only after several long minutes, discovered that the repo company's agents had threatened her if she didn't divulge my whereabouts. This organization had the nerve to threaten, harass, and frighten my relatives into giving them my personal information in order for them to come under the pretenses of seizing my vehicle!
I attempted to file a complaint about BRS breaking the Fair Debt Collections Act, but as a repossession agency, they did not fall under this regulation. These animals continued to harass several other relatives and drove by my home in the middle of the night on several more occasions, forcing me to store my own vehicle in the secured lot of a local self-storage company, which cost me $100 per month, just to safeguard what I'd already paid for.

If you ever get a call from these crooks, call the police, your attorney, and the State Attorney General's office. Do not haggle, discuss, or bargain with them!