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ABCmouse.com / Age of Learning Customer Care Service

Age of Learning, Inc.

101 N Brand Blvd Fl 8
United States - CA91203-2639

Customer Support Phone Numbers

+1 818 246 2227 1 0
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ABCmouse.com / Age of Learning Complaints & Reviews

ABC Mouse / Billing

Kim Sands on 2016-04-23
ABC MOUSE automatically billed without my knowing this. They didn't send an email or invoice. I just noted it on my bank page a day after they took the $59.95 out. I have sent 2 messages, and I finally got back a message "i'm sorry, but you have abcmouse for another year until 4/20/17. I...

ABCmouse.com / Age of Learning / Stole my money

Rose on 2016-04-15
My son really loved this site and so I signed up and paid some money. Then my son was bored and he did not want to continue using ABCmouse. But after that, few weeks passed and I noticed that they continued charging my card! I even called my bank and they confirmed that ABCmouse took my...

ABCmouse.com - Montana, Marion / Taking money out of my account after subscription cancelled

leogrl on 2016-03-21
I began my subscription to ABCmouse.com on 2/11/2014. The monthly subscription was taken out of until 5/11/2015. After this withdrawal I cancelled my subscription. There had been no activity by ABCmouse until 3/10/2016. Suddenly the monthly cost of $19.95 was taken from my account. 10...

ABCmouse.com / Age of Learning / Online Learning

DO NOT SIGN UP FOR ABCMOUSE.COM. DON'T EVEN TRY THE FREE TRIAL. THAT'S HOW I GOT FOOLED!!! I'm writing you all to let you know how unhappy I am with abcmouse.com. I guess I'm not the only here that is unhappy with abcmouse.com. I signed up for 1 year membership because it was cheaper...

www.abcmouse.com / This company took money for the subscription, when I haven’t used their site

Reviewer80660 on 2015-10-18
3 years ago I registered on the website www.abcmouse.com. I used it within 2 years and have paid for the subscription. However, I decided not to elongate the term and there was a problem with the entrance to my profile. But the company automatically continued subscription and they took...

ABCmouse.com / Age of Learning / Free trial

Tdurden190 on 2015-10-14
I set up a free trial in September, and canceled it 3 days in. A month later they charged me. The only way to contact them that I could find initially was an email that no one responded to. I finally found the number for the parent company they gave me a number 800-633-3331 option 4. When...

ABC Mouse.com / Cancellation

Reviewer93048 on 2015-09-27
This company makes it so difficult to cancel. Don't sign up! I emailed many times with cancelation requests, however their cancelation directions didn't provided accurate steps. I ended up paying for several months worths of subscription that we didn't use only because I couldn't figure out how to cancel.

www.abcmouse.com / They stole money, but I haven’t knew about it

rahkoi on 2015-05-29
I subscribed for the website www.abcmouse.com in order to get some points, but no one warned me that I would need to pay for it. They started to take money from my account. I noticed it only after 3 weeks, when they stole rather large sum from me. I tried to cancel it, but these scammer...

ABCmouse.com - Michigan, Manton / illegally taking money from my account after membership cancelation

bethblomquist on 2015-05-27
I cancelled my membership in December 2014. I was charged again that month. I then called the number provided on the website to confirm my cancellation. I received a notice today, May 26th 2015, that I was again charged. After reviewing my bank statements, I discovered that I have been...

ABCmouse.com - Louisiana, Cottonport / cancellation

Melanie Gauthier on 2015-04-14
I signed up for the free 30 day trial period offered by ABCMouse. I signed up on March 29, 2015. I could not cancel before the first ten days. That time has passed and I want to cancel the 'free trial'!! I downloaded it from the ITunes App Store and there is NO place to cancel!!...

ABC Mouse - California / Unethical business practices

Grant Austin on 2013-10-27
ABC Mouse says that there is a 30-day trial and that a full refund will be forthcoming if not satisfied - I paid for a one-year subscription. After only two (2) weeks I notified them that I want to cancel - it was not appropriate content for my 2-year-old grand daughter. Good luck - no...

ABC Mouse / Cancelling membership

thunderflatt on 2013-05-28
I had taken out the one month $.01 trial subscription for my granddaughter. Before the end of the trial period I had cancelled the subscription. When I noticed a charge on my paypal account that I couldn't identify it was them. They had charged membership charges for March, April, and...

ABCMouse - California, Glendale / Charging Tactic

One Upset Parent on 2013-04-23
Company will not give any notification of upcoming charges. They will Not give any refunds back to consumers even a day after charges were made. When signing up I was never told that they would automatically charge me every year, I hardly used site on initial subscription, was shocked to...

ABC Mouse.com Early Learning Academy / false advertising

Sally Granger on 2013-02-02
Not what they advertise, it's not a productive or professional early learning internet program, and parents have to pay too much for their online services..

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