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107 Reviews found

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1 company

5 reviews | 45 complaints

About: MyFax offers online fax services, enabling users to send and receive faxes via email or web interface.

107 reviews

MyFax - Shame on myfax.com and their mgmt Complaint Billing issues!!! Billing Issues!!! Still are billing me after I used a personal credit card for a business account... I havn't worked for the company in 8 months, and they are still billing me even...

MyFax - CC Fraud and misrepresentation Complaint I would like to advise you that your sales company is comitting credit card fraud, by unauthorized charges on credit cards, that are obtained during your trial period for Myfax. We mistakenly...

MyFax - Unreliable service & rude customer service Complaint I've been a loyal customer of MyFax.Com for about 5 years. They recently did a software/system update which changed their entire interface and service. I was patient through this process for about 6...

MyFax - Terms of Service Complaint Today I tried to teminate my account with myfax.com. While the company alllows you to sign-up online, I found out that there is no way to terminate your account online. They clam that for security...

MyFax - Cancel Complaint I would not recommend MyFax. I signed up for the trial. Before the 30 days were over I went online to cancel and you can only do per the chat (this is per the MyFax FAQ section). The chat was not...

MyFax - Won't Let Me Port Number Even Though They Caused Major Headaches For Me Complaint I have had a myfax account for 4 years. I am cancelling my service because none of my cover pages were populating with who the recipient was, the client info, notes, nothing. I sent 75 pages, that I...

MyFax - Scam Complaint MyFax claims to be a free service for 30 days and then if you cancel there is no cost but three months after I canceled, for which was given before the trial period was up I was billed...

MyFax - Unauthorized credit card charges Complaint DO NOT USE MYFAX - Credit card fraud!!! This e-fax company offered a free 1-mo. tial membership, which I signed up for . I cancelled a little over 1 month later & asked if they could remove the $10...

MyFax - Unauthorized Charges Complaint I setup a 30-day FREE TRIAL account in July 2012. We had several issues in getting it to work in Mexico so I cancelled the account well within the 30 days. Months passed without charges. Upon review...

MyFax - free trial is a scam Complaint Signed up for the free trial - then forgot about it. I never received a SINGLE statement from them and then when I finally noticed $11 per month had been charged to my credit card, they cancelled but...

MyFax - can.t cancel account Complaint Couldn't cancell account. Went to web-site & called ph# there. After phone tree hell auto-voice said "To cancell yyour account, go to our web-site and use the support chat feature." Tried this for 3...

MyFax - mis-representation / fraud Complaint At first myfax.com appears to be a reputable company, advertising and promoting a "free" trial, asking for your cc number, but states you may cancel within 30 days and there are no charges. We...

MyFax - They do not honor cancellations after the trial period Complaint BEWARE!!! They do not honor cancellations after the trial period. I tried them out using their trial promotion, it didnt work well at all. I immediately cancelled as trying 12 times for one fax i...

MyFax - Took money from my visa without my autherization Complaint Ordered free month trial from myfax.com, Now 4 Separate transactions have come out of my account without my authorization. This was supposed to be a free trial with no obligation, when i tried to...

MyFax - goes down frequently Complaint I used to like this product. It was convenient and reasonably priced. However, their product has been broken twice in the last month, meaning I can't send faxes. Customer support has been...

MyFax - They bill you for money you do not owe Complaint I signed up for a free trial. However I never got confirmation that the sign-up went through, so I assumed it did not. (The browser froze and so the sign-up appeared not to work.) I NEVER USED THE...

MyFax - Refund Policy Complaint MyFax has never sent me any statement of service until I checked a rarely used credit card of my wife's. They have been charging for an account I thought I closed in September after a trial we...

MyFax - As many others have said, this company charges your credit card without any notification Complaint As many others have said, this company charges your credit card without any notification. Like others, my credit card was charged for three months after the so-called free trial. When I finally wa...

MyFax - Such a scam! Complaint I used www.myfax.com free trial and got scammed! Too bad I did not check the reviews earlier! One day these guys charged me and took $50 for who knows what! I contacted the right away and their rep...

MyFax - fax service Complaint About 12 months ago we were looking to send a fax, I came across myfax.com and saw they offered a free trial service. I tried the service and I could not get it to work. I called the 800 number and...

MyFax - Fraud! Complaint BEWARE: CANCEL YOUR CREDIT CARD WITH YOUR CREDIT CARD COMPANY BEFORE CALLING IN OR EMAILING IN AND CANCELLING SERVICES WITH MYFAX> AVOID THEIR HUGE SCUMMY CHARGES TO YOUR CREDIT CARD WHEN YOU CANCEL...

MyFax - fax service Complaint I transferred my 888 fax number from RIngCentral to MyFax. My plan was sending maximum 100 pages per month for $10 per month. First time that I used their service I sent a fifty pages fax. MyFax...

MyFax - Canceled but they are still charging Complaint Several years ago I signed up for several fax services as I was looking for a job and needed the service. Myfax, as well as the others were cancelled as soon as I was hired somewhere. Upon looking at...

MyFax - Unauthorized credit card charges Complaint My name is Vicki Clemons I have charges being made on my Rakuten credit card without my permission. My statement says charges of $10.00 each were made on May 14, Jun 14, and Jul 15, 2020 with an...

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MyFax - Rate increase without noice Complaint I had a plan with Packetel for $3.95/month. MyFax.com bought the company and increased my monthly fee to $118/month. Its customer Support Rep, Jason Labbe, wrote to me and stated: "Please be aware...

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