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Angies List Complaints 285

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2:28 pm EDT
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Angies List compressor fore refrigator

crook tried to take 1440 then paid him $1999.62 should have been $905.10. I called him many times and he didn't answer. He was contacted and I paid him monday on the 14 and he was to install the compressor on Tuestday 15. After many call to him from me and angi but not able to contact him.. Today is August 24, still no money refunded and no referigator that works.

Desired outcome: refund my money.

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11:35 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Wed, Aug 16, 8:09 PM To Renaud Consumer Beware- 2 hours late for the appointment. The service technician was eager to get done as quickly as possible and leave. I want you to know I ended up calling another company to come out and fix the air conditioner. They charged me 99.00 for labor and leak detection. They used an electronic leak detector and had...

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3:12 pm EDT
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Angies List Appt for lawn clean up

Appt was made with Angie’s list customer service for lawn service 2 times

Contractors never showed up

Very dissatisfied

Credit card information was taken and pending

Received no services

I was guaranteed by

Supervisor for Angie’s list that appointment was set because prior rep did not understand or speak English well,

Also was quoted 3 different prices

No one knew what was going on

Received email from Angie’s list due to my

Circumstances 50$ credit on next service

Hire a business specialist to show you how to run a company

Christine wood

218 Carolina crossing boulevard

Little River SC 29566

[protected]

Desired outcome: Don’t know what to expect Not reliable not dependable

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8:47 am EDT
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Angies List Leads

This company preys on all of their contractors. A customer will need something done and they will contact up to 5 contractors. Angi will charge a fee to up to 5 contractors and only 1 may get the job. In my case I paid $836 for leads from Angi and 80 % never even responded to the initial contact and 10 % wanted same day service even though my profile says I do not offer same day service. If you are a contractor do not sign up to use therm. If you are a customer needing work do not support a company that at minimum is a very very bad company.

Desired outcome: Refund my money I invested in what I thought was a real lead

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2:22 pm EDT
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Angies List Small plumbing job BACON PLUMBING, ROCKWALL TX

I was told by BACON PLUMBING that they would come out on a Saturday to install a bathtub/shower. They verified twice they would be out to do the work. First on Friday and then again on Saturday morning. They called again on Saturday afternoon and tried to talk me into having one of their plumbers to come out after hours instead and claimed the plumber scheduled all of a sudden would be tied up all day and I would have to pay after hour rates instead! I get so sick of this bait and switch these companies pull after they have already agreed to do the job at regular rates! Angie’s list used to be better than this! I would hope BACON PLUMBING of ROCKWALL TX would get a bad review posted by Angie to teach them a lesson but I doubt now Angie will do anything about it now like they have in the past. So disgusted I doubt I’ll ever use Angie’s list again!

Desired outcome: Reprimand to BACON PLUMBING OF ROCKWALL TX and a formal posting of the complaint I’ve filed against them!

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2:42 pm EDT

Angies List Plumbing service

I booked a pro for plumbing service on July 25th to replace an ejector pump. The pro did not show up. I rescheduled the job to occur on 7 August and the pro who was assigned, unassigned themselves 2 days before, I rescheduled with another pro for 8 August. I communicated with the pro once they assigned to get assurances that they would show up and successfully complete the job. The day of the job, the pro contacted me to say they are running late. After 4 hours, and regular texts to the pro, still no response. The pro was a no-show again, for the third time. This job is at a summer house which is 2 hours away from my home. I made 3 trips 2 hours back and forth, to have the job still incomplete! Angi's list offered no compensation for my troubles, and I had to call to get the charges reversed from my credit card. In addition, the job was removed from the app and I was preventing from being able to rate the poor (clearly zero stars). Furthermore, this is a rental property and I had to cancel my rental because the plumbing was not fixed! This is lost wages.

Desired outcome: Compensation for inconvenience, cost of gas, and re-imbursement for rental that I had to cancel (total $4,000)

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3:41 pm EDT

Angies List Wrong window, 16 new cutter leak

I had new window put in by Lynn's home improvement order was taken for cutter and roof, order taken April 7th 2023 window was put in the home june 10 2023 call the rep Mr Campbell he said it the right window, I ask him to bring the one he demonstrate, when he came its was the wrong window, hes said it would take eight week to get the new pane that was june, june 10 said he'll check the cutter when he comes back off vacation, this company is out newnan, never again my name Edmoniers Dokes contact nbr [protected] thank youb

Desired outcome: Change window put with the right ones, check or replace the cutter on the front that leaks

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4:01 pm EDT
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Angies List Dishwasher repair

A pro from Angi list contacted me to fix my dishwasher. The company name SILVERWRENCH APPLIANCE REPAIR [protected] and e-mail silverwrench.[protected]@gmail.com). The technician (his name Nawazesh) in his first visit charged me $75 for inspection and told me the problem due to water valve that need to be replaced. He stopped by my house on 08/04/2023 to replace the water valve. He spent 2 hours and 15 minutes and told me OOHH it is not the water valve it is the circulation pump which means his diagonsis is wrong and does not know how to fix or diagnose this appliance.

Now he wasted my time and had me to pay him $75 for wrong diagonse. I need my $75 back

I could be reached at [protected]

My e-mail [protected]@yahoo.com

Desired outcome: Return my $75 inspection fee because TECHNICIAN did not diagnose the problem correctly and wasted my time

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1:27 pm EDT
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Angies List Patchy, wavy concrete driveway job

Disappointment and Disrespect

My husband and I hired Todd Madrid of Madrid Custom Patios, Pools, & Outdoor Living in McKinney, Texas to complete an unfinished project at our home of 16 years. We were impressed by Todd’s friendliness and drive. His mason, Alfredo, did an excellent job with the new outdoor fireplace. But, when we raised concerns about the quality of work on our driveway, Todd’s attitude towards us completely changed. He was unwilling to accept any feedback about sloppy work and accidentally included us on mocking texts sent to subcontractors on two different occasions. We were especially insulted when Todd implied that, as people of faith, we were obliged to accept his shoddy work without complaint. Now, we’ve been left with a wavy, patchy driveway, while Todd insists that the work was done correctly. Todd, please take customer feedback seriously and don’t mock your clients.

Desired outcome: Refund of approximately $17,500 for the job or file a claim on Todd Madrid’s insurance and have the driveway redone correctly.

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2:50 am EDT
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Angies List Contract

My name is Alfreda Bronner. I need my money back for being assigned wrong contract. You scammed me out of thousands of dollars. You signed me up for the wrong contract. I was signed up Angi Ads not Angi leads. After I could not afford to pay contract any then I was told about Angi's. Now I am bankrupt. I will be reaching out to an attorney. Angi is a fraud. The contract is misleading and so is this company

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4:43 pm EDT

Angies List Samsung dryer - not heating

I called Edwards Appliance which was recommeded by Angi List, they came out response time was great, he said the themostat was out and the wheels needed replacing, (my daughter was home not me) he called me and said he had fixed it, later that evening I came home to a dryer that wasn't throwing out hot air, so I called to report this, Tyler the service man came out the next morning to check it he told me my vent needed cleaning but they don't do that said he had to replace the themostat which the one replaced the day before didn't even work, he then replaced the themostat again and told me to have the vent cleaned, that evening he came the second time I turned on the dryer to see if it was heating and it did heat, the next morning it was broken again, I called & Texted Edwards Appliance but never received any response, I was charged a total of $387 for absolutely nothing I have a call into another Appliance repair and am at a loss of $387 which is insane, companies now days have no customer service I wish I never had called Edwards Appliance and he should have recommended a vent cleaner before he even charged me or replaced anything since it never worked. I am very sad and will never look at Angies List again terrible businesses they work with .

Desired outcome: Return of part of my money

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10:38 am EDT
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Angies List Garage door repair service

I had a gentleman by the name of Mike Nash [protected]-7551 over to fix a garage door issue of closing, but going back up after hitting bottom. He was over twice and I declined having him back for fear of not resolving the issue once and for all. Here's what he did:

1st visit (showed up 4 hours late) Tried to diagnose the problem and ended up switching my back door entry motor and belt with my main door, just to find out that it was just a red light sensor.

2nd visit (did not show the first time, showed up 3 hours late the 2nd time) to replace the sensor with a used one. Three days later, I had a problem with both doors going up at the same time.

Promised me to get out to fix at 9PM, then called to say 9AM the next morning (Never showed up or called after numerous calls and texts to him.

Finally called (a day later) and I explained that I did what he said in the meantime (pull emergency switch) The door came down hard and it broke my torsion spring.

He's unpredictable and makes promises that he does not keep. Nice guy, but very unprofessional. I would never recommend him and he should be removed from you list.

Desired outcome: Refund of my $250 labor fees for a job that according to YouTube should have taken 20 minutes.

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4:20 pm EDT

Angies List New floor / edges

June 9 th used handyman mick to put down new floor paid down payment was told start that week. Came for 1 hr then left was told be back next week came a left after 1 hr finally had some one come June 19 for half a day they took up floor carpet put subfloor down. Then returned following week a finished floor for 2 days work. Told come at 8:30 /9:00 shows up about 10:00 floor down but edges are jagged at corners, around walls no edging put down. The floor carpet that was pulled sat out side for over a week was told pick up on weekend nope then next weekend they might pickup Finally June 23 rd paid balance after being charged 4000.00 extra. For subfloor an 500.00 for garbage pickup. Give a 3 maybe 4 rating no satisfied with crew at all

Desired outcome: Would like either a refund or the edging put down

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12:05 pm EDT
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Angies List landscaping

I got a landscaper recommended by Angi. The contractor signed a contract and took a deposit of $2000 and I had to contact him several times to finish the job, unfortunately its almost 3 months, nothing has been done. When I contacted Angi, they said sorry, they themself are not in this state, they cannot help, and the case is closed. They cannot even provide the full contact information about the crook contractor that they send. Just now we found out that Angi is still using this contractor who is a con man. He has several bad reviews online and he is doing the same thing what he did to us. It's a shame that Angi is sending unprofessional contractors to people's private residences yet sit in a different state and pretend they are not liable for anything.

Desired outcome: I need my refund

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12:10 pm EDT
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Angies List Jackson's Home Improvement

I hired Jackson's Home Improvement on 4 April 2023. It was a whole house renovation. First of all, the owner is a fast talker, that did not listen, did not write things in detail that I wanted done. He did things the way he wanted them done. Things he said he would do, he did not. I had some supplies that I wanted him to use to cut down my costs. He used 2 of my doors, but still charged me for them. He used my tile in the hallway bathroom but instead of using the rest of the tile I had he used the tile I picked out for the kitchen backsplash on the floor in the master bathroom. He put tile in the kitchen floor that was supposed to be laminate flooring throughout the house. It looked so bad, I had him tear it up and replace with the laminate wood flooring (which he charged me extra for his mistake). He was suppose to build me new shutters, but instead he spray painted them black (getting black paint on the brick) and not securing them the the wall. Numerous places on the walls, trim and ceilings need to be smoothed and repainted. Some of the the trim is not nailed to the wall. Electric sockets, light fixtures and ceiling fans have paint on them. One ceiling fan is mounted uneven. Door to the master bathroom rubs against the floor. Tile on the wall of the master bathroom shower is uneven and not sealed. The kitchen backsplash is uneven and does not cover the whole wall. The cabinets need the side wood placed on them. Their is a hole underneath the cabinet and one the door rubs. Stain on the cabinet door where something was spilled on it. The mail box was not put up. The flooring is cut short around the fireplace, and the doors. Door stops need to be placed behind all the doors. Some of the electric sockets are not flush to the wall. He was supposed to install a new garage door opener, but he didn't. Do not put the door back on in the linen closet or paint it white. Also, the doors were painted, but not smoothed out. Paint splasher all over. He was supposed to power wash my house, but didn't. My house is dirty. They did not clean up. I'm sure there are other things that I missed. After I paid the last payment, Mr. Jackson will not meet with me to do a walk thru to correct my concerns. This is the worse workmanship I have ever seen. I'm sure if a contractor left his home in this state he would be upset also.

Desired outcome: I would like a refund, because the job is substandard. He charged me more then the quote. Things were redone because his of mistakes and I supplied some of the supplies. Also, I have lost faith in Mr. Jackson to do a good job.

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1:08 pm EDT
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Angies List Santho's Home Repair

I originally contracted Satho to relay bricks. He quoted me $300. to relay bricks I already had. That included leveling the ground and using sand to stabilize the bricks.

He then showed me his portfolio and claimed he is an expert drywall guy and I hired him to also replace drywall and install recessed lighting in the kitchen and guest bathroom. He charged me a downpament of $426 (half of the total).

He claimed he was an expert in masonary work and could tile ceiling tile in both the master and guest bathroom. He charged me $850 (half of the total) i Fired him before he started this job. I stopped payment on the balance of the drywall ($426) to recover some of the expenses.

He started the bricks, but didnt complete the project before starting the drywall work.

The outcome: He came late, left early or didn't show up at all on the days he was supposed to work.

Project 1

The Bricks he relayed are worse than they were before he relayed them. He didn't level the ground so the bricks are uneven, not spaced properly, unstable and dangerous to walk on. He didnt complete the project by filling in between the bricks with sand. When I complained about his work and craftsmanship, he claimed the ground needed to be leveled; He suggested starting over but this time laying leveling cement before laying the bricks and of course for an additional fee. I declined.

Project 2:

He removed the existing lighting and added drywall to the ceiling with recessed lighting fixtures. He made a horrible mess in the kitchen; did not property stage the project before beginning the work. He left two five foot lightbulbs in the ceiling where he had drywalled. I had to ask him to remove them. While doing so he damged a three tier shelf. He then added the spackle and had it all over the walls and cabinets. The ceiling was uneven and gouges around the recessed lights. The finished product lacks craftmanship and fine details. not to mention damaged cabinets and three tier shelf. I had to hire Joseph Stephens and Son's to repair the mess.

Project 3:

He replaced the drywall and installed the recessed light. He then sprayed orange peel all over the ceiling and walls in clumps and getting the spray in the tub, shower walls, floor and ruined a $150 mirror because again he didnt stage the area properly and made a horrible mess in the bathroom. The outcome: Where the ceiling and wall meet, there are clumps of orange peel, the wall line is uneven and the painting is absolutely horrible with streaks in areas he was not supposed to paint. When I complained, he said her would come back and repair his work. I fired him and hired Joseph Stephens and Sons to repair his mess.

See Pictures below and you tell me if you think this is 5 star work.

Desired outcome: Joseph Stephens and sons reported that Santho worked for them for a short while and had to fire him for not showing up to work and his work product was unprofessional and lacked craftsmanship.

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9:49 am EDT
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Angies List Lead generation

So two weeks into this Angie’s Lead bs I’ve paid a 288$ membership fee, 350$ for the first week of crap leads, half of which I disputed to no avail and one job to come to fruition on 120$. Next week rolls by with leads off and I still get a bill for 550$, mins you I’m a single dad w/ 6 kids….they are crooked crooked crooks who just sit back and steal money from us for a lead generation that they have t properly investigated before they’ve given the job to said contractors. They are remorseless in the fact that none of the leads are worth a crap and then double stern on “we’re not giving you a refund of your funds.

Desired outcome: I want my money back. Only 3 of the 30 someodd leads generated were actual job opportunities

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9:25 pm EDT
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Angies List Not being able to cancel service

I never started the campaign. I canceled within a few days of First starting it due to other people, complaining about their services locally and not being able to get them off. I am running into the same issue, and they’re threatening to affect my credit if I don’t pay, they’re still sending me leads I keep on telling him no but it’s relentless. I don’t know what to do.

Desired outcome: 1200.

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8:51 pm EDT
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Angies List Lawn Service - Angie's List

Elder, was supposed to arrive at 10 am today. He didn't arrive until the afternoon. Also, he only cut a portion of my lawn, then just left the property without contacting me. When I arrived from work, I saw the incomplete job, and called him. He claimed the grass was too long and the yard too big? Since there was about a 3 day delay after my booking, I explained to him that grass grows. That night, I finished my lawn myself with my tiny $125 dollar Walmart push mower.

Desired outcome: He's fired.

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4:05 pm EDT
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Angies List Electrical "Pro"

I Contracted with Angi for electrical work. The "pro" came out 4 hours late, worked for 1.5 hours then disappeared for 1.5 hours. The "pro" worked 30 more minutes then advised his time was up. Outlets wer pulled out of the walls, wires exposed and then he stated he would return the bext day to finish the job. The "pro" never returned. I ended up hiring someone myself, to get the job done.

Desired outcome: I want a refund

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Overview of Angies List complaint handling

Angies List reviews first appeared on Complaints Board on Mar 15, 2011. The latest review Sending me unlicensed contractor was posted on May 28, 2024. Angies List has an average consumer rating of 1 stars from 286 reviews. Angies List has resolved 0 complaints.
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  1. Angies List Contacts

  2. Angies List phone numbers
    +1 (888) 888-5478
    +1 (888) 888-5478
    Click up if you have successfully reached Angies List by calling +1 (888) 888-5478 phone number 2 2 users reported that they have successfully reached Angies List by calling +1 (888) 888-5478 phone number Click down if you have unsuccessfully reached Angies List by calling +1 (888) 888-5478 phone number 9 9 users reported that they have UNsuccessfully reached Angies List by calling +1 (888) 888-5478 phone number
  3. Angies List emails
  4. Angies List address
    1030 E. Washington St., Indianapolis, Indiana, 46202, United States
  5. Angies List social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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