Menu
For Business Write a review File a complaint
Bugs and Sparks Customer Service Phone, Email, Contacts

Bugs and Sparks
Reviews and Complaints

Learn how the rating is calculated

5.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Bugs and Sparks Complaints 1

ComplaintsBoard
V
5:06 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bugs and Sparks Refused to complete service after payment

We got Bugs and Sparks out for an electrical inspection to get our electrical certificate in order for us to sell our house. Our house was swamped with electricians and plumbers. The plumbing part went well until we had to rectify and change a tap they broke. The electricians walked through the house explaining to us what was incorrect. Most of the issues were small enough for a handyman to rectify. The electrician told us to change what we can. So we did. After receiving their quote we asked Bugs and Sparks to come out and rectify what was still at fault. After hearing that we attended to some of the issues ourselves (like fastening a light switch) they refused to complete the inspection. After paying the money for the certificate Bugs and Sparks refused to complete the inspection and we are still without a certificate. Now we have to pay more money to get another inspector out just to complete the sale of our house. Shocking service!

Read full review of Bugs and Sparks and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
B
B
Bugs and Sparks
US
Sep 18, 2013 1:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am not sure why you decided not to include all the facts, however i am sure if you did your complaint would be unfounded. There were 16 items on our quote that needed to be corrected in order for Bugs and Sparks to issue the electrical certificate of compliance. You completed 15 of those items, leaving only an electrical label to be done. Now, even though we allow our clients to do some of the repairs themselves (if capable) which we then take responsibility for, we cannot be expected to take all the risk. No reasonal person or business can take all the responsibility for someone else who did the repairs if they do not work for that company. It is unreasonable for you to expect us to take all the risk and responsibility for your workmanship especially not knowing your ability or knowledge. In the event of some faults occuring or worse a fire resulting from your work we would be held liable. Our insurance company would also not honor the claim as we did not do the work. We did explain all of this to you however you wished to use this platform with destored facts to complain.

Bugs and Sparks Reviews 0

Looks like Bugs and Sparks has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Bugs and Sparks, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Bugs and Sparks complaint handling

Bugs and Sparks reviews first appeared on Complaints Board on Sep 13, 2013. The latest review Refused to complete service after payment was posted on Sep 13, 2013. The latest complaint Refused to complete service after payment was resolved on Sep 13, 2013. Bugs and Sparks has an average consumer rating of 5 stars from 1 reviews. Bugs and Sparks has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Bugs and Sparks Contacts

  2. Bugs and Sparks phone numbers
    084 409 0183
    084 409 0183
    Click up if you have successfully reached Bugs and Sparks by calling 084 409 0183 phone number 0 0 users reported that they have successfully reached Bugs and Sparks by calling 084 409 0183 phone number Click down if you have unsuccessfully reached Bugs and Sparks by calling 084 409 0183 phone number 0 0 users reported that they have UNsuccessfully reached Bugs and Sparks by calling 084 409 0183 phone number
    082 928 6148
    082 928 6148
    Click up if you have successfully reached Bugs and Sparks by calling 082 928 6148 phone number 0 0 users reported that they have successfully reached Bugs and Sparks by calling 082 928 6148 phone number Click down if you have unsuccessfully reached Bugs and Sparks by calling 082 928 6148 phone number 0 0 users reported that they have UNsuccessfully reached Bugs and Sparks by calling 082 928 6148 phone number
  3. Bugs and Sparks address
    Netcash Building 64 Parklands Main Road, Parklands, 7441
  4. Bugs and Sparks social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.