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Transform Your PDF Experience with pdfFiller
Are you tired of the hassle of dealing with static PDFs? Look no further than pdfFiller! With a 4-star rating from thousands of satisfied customers, pdfFiller is your go-to solution for transforming your PDF experience. Customers rave about the ease of use, efficient teamwork features, and powerful document management capabilities. Whether you're an individual or part of a large organization, pdfFiller has you covered. Say goodbye to manual document handling and hello to a more streamlined, productive workflow with pdfFiller. Try it out today and see the difference for yourself!
It is a great tool that anybody can use
It is a great tool that anybody can use. It does not matter what type of business, school, or type of work you do you will get out of this service if you have to continually deal with PDF documents. Do you need to sign something? Check. Do you need to change a shipping label by a major retailer for a return? check. Tax documents? check. For real, I'm just a regular stay at home dad and I use this AT LEAST twice a month.
The product is very good and it works very nice and
The product is very good and it works very nice and it's very easy to comprehend how to use it, but the way you have the purchase setup I feel is very misleading I signed up for the month the month payment and you took a full year out of my account I did not like that that is why I would never recommend your product to anyone want to use because you can really mess up a person and you could be taking money that they could not have to be taken at the time.
You need the fix your payment process area or you will lose other customers like myself because I did report it to the Better Business Bureau cuz I did not appreciate that.
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Pros
- Extensive form library
- Intuitive editing tools
- Robust e-signature feature
- Cross-platform compatibility
- Efficient real-time collaboration
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Cons
- Limited free version capabilities
- Higher cost compared to some rivals
- Occasional slow customer service response
- No offline functionality
I was about to give them one star and then
You do have to give your credit card to use their service. And then you get a free trial. I forgot to cancel it and surprised to find a $96 charge - my fault. Online it appears that, of course, I could cancel, but it would be effective one year from my initial billing! I went through the online cancellation, which at that point, they offered me to stay at a rate of approx. $24. It actually seemed like a good price, but the wording was a little strange. I wasn't sure if they meant they would reverse the $96 charge, then charge me $24. Or did they mean $24 at the renewal next year. Anyway, I continued with the cancellation and then a customer service pop-up came on. I explained I forgot to cancel and I would like a refund with a pro-rated cancellation. They wrote back to me instantly and said they would refund my money! I received a credit on my Visa a short while later. I couldn't believe the customer service and would 100% recommend them.
PDFFiller complaints 476
Unauthorised charge
I have never authorized any subscription from any email that I use. I don't know why there is a charge to my bank account. Please give me a refund. ASAP! The charge was on 15/04/2024
I don't have any other information as to where this charge is coming from. I noticed that R 1897,83 was withdrawn from my account. I don't know what else to say. But please refund the amount. As I said, I never authorized any subscription from my email. I've never used this site and don't know why my account was charged . This is a fraud never agreed or subscribed to anything that will take such money as I cannot afford such please refund back my money.
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This complaint has been resolved automatically due to user's inactivity.
How are you charging for a cancelled subscription? And why do you still have clients' personal bank details??
A month ago I logged on to pdffiller to get a fee assignment work don eon their free trial. Exactly in a couple of hours of usage, I cancelled my subscription. As I know, I wasn't going to need $141 worth of subscription. To my surprise, I wake up to the same amount deducted against an annual subscription! I, in fact, forgot about the website.
It upsets me to know that no heads up were shot through in emails, about the conversion of free trial to full-time subscription, as a best practice. I would have ensured the cancellation again. Please look into this matter.
As a student, I hope the pdffiller team understands how big of a dent that must have made. Requesting you to kindly refund the amount deducted, and please erase my personal details off your system & access to your platform.
Subscription ID: checkout_65f4defdba4a4_17105466857630
Claimed loss: $141
Desired outcome: Refund of $141
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This complaint has been resolved automatically due to user's inactivity.
Horrible scam
They will advertise their services as free, but they are NOT free! They will manipulate you into believing you can edit your pdf for free, but when you attempt to save all of your hard work, you are forced to pay $8 a month. The fee of $8 a month needs to be immediately and clearly advertised everywhere on the website as transparently aspossilble. They pretend the service is free and do not tell you about the surprise $8 fee until the last possible second on purpose, it's a gross business tactic that I will not stand behind. Think that their scam tactics are really disgusting, I will never use any products or service from this company again.
This complaint has been resolved automatically due to user's inactivity.
Is PDFFiller legit?
PDFFiller earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for PDFFiller. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
PDFFiller has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of PDFFiller's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Pdffiller.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pdffiller.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for PDFFiller have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up PDFFiller and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Pdffiller.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from PDFFiller.
However ComplaintsBoard has detected that:
- PDFFiller protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
They are credit card scammers from Ukraine!
Company is a credit card scam!
I've been registered without my will and knowledge by someone with strange e-mail. They used my credit card details. I've been charged 20US.
When I asked a company about that, they VERY QUICKLY decided to refund after my first message, without checking anything. But if someone was registered as a simple user (even with a stolen card), why make refund so quickly? Without any investigation and questions? So I checked all the complains to PDFfiller and the answer is simple.
PDFFiller management knows very well about their methods to "acquire" users and stealing credit card data from other companies. This is how they do their "business". They should end in jail.
This complaint has been resolved automatically due to user's inactivity.
My experience is terrible
my experience is terrible. Your program immediately made me commit to payment to receive full use for free example which is almost useless. It worked one time to edit a document. From then on it would lock up my computer eternally until I stopped its function by cancelling the browser. It would not allow me to edit a document. It would not allow me to reliably save a document. I had to start over so many times it was rediculous. I hope other people have a better experience with your program. The sad thing it was reccomened by the company that I do work for. I will definitely tell them not to reccomend it to anyone else. I also will cancel my credit card that I have secured with you and I expect you not to charge me.
This complaint has been resolved automatically due to user's inactivity.
Attempted to charge my paypal card numerous times
Pdffiller has attempted to charge my paypal card numerous times. Sometimes as many as 7 times in 2 minutes... Why is this company charging my card at all? I've never even been to this site or have an account. Someone is doing some fraudulent things either at this company or in the name of this company. I canceled my card being charged but then pdffiller tried doing after I reported it stolen. Why is this even happening?
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This complaint has been resolved automatically due to user's inactivity.
Pdffiller
[protected]@gmail.com
Cellphone...[protected]
I would like to have a refund ...I'm a student and I dont work ...please consider this ...I know it's out but the money that was withdrew was from nsfas ...it was for my books and travel allowance...I'm about to write assessments please
An amount of 18$ was withdrew from my account on the 8 of March
Please help me
Claimed loss: 18$
Desired outcome: Refund
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This complaint has been resolved automatically due to user's inactivity.
PDFFiller
I only used this service for the free trial around Feb 2024 in order to make some changes to my resume; however, if I remember correctly, the edit option was not ideal. I would have to edit box by box, and my friend recommended Adobe Acrobat. I took his advice and was able to make the necessary edits on there. I canceled my trial that day, and never thought about it again. Then this morning I see a charge of $144. This is crazy, I currently only have $17 to my name, I don't have the luxury of being frugal right now nor did I then. Please take a look at this issue, because its a big one to me
Desired outcome: Refund
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Resolved, thank you
I also fell victim to the $144 PDFfiller scam. They have been giving me run around for more than a month. Its high-time someone looks into shutting down this unscrupulous company!
unauthorized credit card charges
I only used this service for the free trial around december of 2023 and immediately canceled subscription even before end of free trial. Suddenly it charged my account for 1,931.46php/ 33 usd on January 27, 2024 and another charge for 1,917.12php/ 33 usd on February 27, 2024. These charges are unauthorized and I didnt even use this service after the free trial and it seems like we are being scammed. This is bad business practice and I need a full refund for the two unauthorized charges please.
Claimed loss: total of $66.00 or 3,848.58php
Desired outcome: Please refund the amount of $66 usd or 3,848.58php for the unauthorized subscriptions
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This complaint has been resolved automatically due to user's inactivity.
This just happened to me and I haven’t used the service since 2021? Y’all are up to some fraud today? I googled $144 charge from yall and this seems to have happened to a lot of people today? WTH is going on?
PdfFiller
I don’t know how I started getting charged. This is an on-line service of some kind. PDF-filler.com
But there is no way to cancel and they don’t answer texts, emails, or phone calls.
“Thank you for your payment of $21.72 (tax included) for a monthly subscription to pdfFiller services.
Your renewal has been processed, and your subscription is now paid through 03/24/2024.
Subscription ID: 5pctgq
Billing Information on your statement will show a charge "SupportPDFfiller.com [protected]"
I need this stopped…
I am not using this, I don’t know how to use it.
Claimed loss: $21.72 x at least 6 times/months. Greater than $120.
Desired outcome: Just cancel my ‘subscription’…no more charges. I don’t even care about previous charges at this point.
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This complaint has been resolved automatically due to user's inactivity.
Unauthorized yearly payments
I woke up today with a pending charge of $102.34 from supportpdffiller, and upon further inspection have been charged this amount for the past 2 years! I vaguely recall being charged last year and chalking it up to me forgetting that the free trial ran out. I deleted my account and just let it slide. Taking this into consideration, there is no excuse as to why I was charged this year. I am a broke college student now and can't just let these things slide anymore. I would like to request a refund of all three charges, as I never used any of PDF fillers' services to the point of a yearly charge. I see they have a good track record of resolving these issues, and appreciate their cooperation in working with their customers.
Claimed loss: $307.02
Desired outcome: Refund of all three charges of $102.34.
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This complaint has been resolved automatically due to user's inactivity.
Subscription fee
I have been charged with 158 dollars without my consent!
I used your site for just a one-time used then I immediately canceled my subscription. So tell me why your site has, without concern nor any notice beforehand, claimed money from me?!
Please fix this. 158$ is no joke and its a lot of money. Please return my money!
Desired outcome: GIVE ME BACK MY MONEY
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Unauthorized Payment
I have been charged $96 for Pdffiller when I have only used it once during the free trail and canceled it immediately after use. I even filled out the forum during the subscription cancellation explaining I only needed it for the one time use. I have now been charged $96, which is a ridiculous amount, and almost all of the money I have. There was also no warning given in any type of way that my “free trial” was ending and that I would be charged if I somehow didn’t actually cancel my account when I’m positive I did. I would like a refund, please. That is the money I need for my groceries and I will not be using this service again. I already sent an email with name, last four # of my card, email used, amount, and date of transaction to [protected]@pdffiller.com.
Claimed loss: $96
Desired outcome: Please refund
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This complaint has been resolved automatically due to user's inactivity.
Unauthorized payments
I have had $49.00 a month since November 2023 out of my bank account for a service i do not have and have not ever used. I have tried to find this so-called account that I apparently have to no avail and I have sent numerous emails and support tickets over the past 4 months trying to get help with this issue from the company. I have recieved no response from the company at all. I have recieved email trying to get me to sign up with different offers, etc but not a word about an active account or help with my issue.
Claimed loss: I have had a total of $196.00 taken from my account over the last 4 months.
Desired outcome: I would like this to be canceled and a refund for the $196.00.
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I finally got a chance to talk with someone and they were wonderful. They solved the problem by finding the email the account was under, canceling it and refunding the charges. I couldn't ask for a better outcome and they get 5 stars in my book.
Pdffiler
Hi, payment was deducted on Feb 4th, 2024. The pdffiller does not provide any advise that the free subscription will gonna end and will automatically deduct an annual subscription. The free trial subscription happened in January. Since this involves money they should have atleast informed me. I’d like a refund as I’ve been left with a $116 charge.
Desired outcome: Full Refund
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This complaint has been resolved automatically due to user's inactivity.
Unwanted payment
They charged me with $172.8 (tax included) for a yearly subscription to pdfFiller services. I want my money back! I have never used their product just tried once it was not helpful at all! Hello, Thank you for your payment of $172.8 (tax included) for a yearly subscription to pdfFiller services. Your renewal has been processed, and your subscription i...
Read full review of PDFFillerUnauthorized order
You took payment yesterday January 24, 2024 from my Jamaican NCB bank account and left me broke. I have no money to pay my bills or buy food for my child and myself. Worst of all I have no service with you whatsoever. Can you please send back my money it amounted to $22,508.63 JMD.
I see it taken from supportpdffiller [protected]
My email address is [protected]@gmail.com
Claimed loss: I lost $22,508.63 JMD
Desired outcome: I need the funds returned. I do not have money to buy food for myself ad my child. This is an emergency! I do not have an account with you! I don't use your service. I do not live in the United States. There is some error.
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This complaint has been resolved automatically due to user's inactivity.
Rhona Lotho
Payment was deducted on January 21, 2024. The pdffiller does not provide any advise that the free subscription will gonna end and will automatically deduct an annual subscription. The free trial subscription happened on December 22, 2023. Since this involves money they should have atleast inform us.
Here’s a copy of the billing information: http://supportpdffiller.com/855-750-1663
Subscription ID: 6cfk4z
I was recently discharge from the hospital due to heart attack, and I have to undergo an angiogram and angioplasty procedure. The amount you deducted from my account is very important to us. It can help us pay for all medications and savings for my operation. Thank you
Claimed loss: $105.6
Desired outcome: 100% refund
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This complaint has been resolved automatically due to user's inactivity.
Unauthorized deduction on my account
I can't express my level of disappointment and frustration with PDFFIller enough – it's an absolute nightmare! The audacity of charging me $158 for a subscription I never wanted, especially after hastily ending my trial due to the lack of a critical feature, is beyond infuriating.
PDFFIller's immediate response to my refund request turned out to be a string of lies. Nearly a month later, and there's no sign of the promised resolution. My bank dismisses PDFFIller's claimed void issue, leaving me with nothing but excuses and worthless paperwork.
If you value your peace of mind and hard-earned money, steer clear of PDFFIller. My experience serves as a warning – this company is nothing short of a rip-off.
Claimed loss: 158
Desired outcome: Full immediate refund
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It's been almost a month since I asked for a refund on that sneaky $158 subscription charge that I never signed up for. Your promise to "it will be returned to your bank within 5-7 business days" sounds like more of the same nonsense I've been hearing. Weeks of delays and senseless paperwork later.
Here's my email: andengsq@gmail.com
Pff filler subscription
Hi I have been trying to cancel this as only needed I for one day and I thought I cancelled and now they took a full year out of my account without any warning. Left my bank in overdrawn and now I have no money for rent 96 is a lot of money without any approval I want my subscription ended and refunded or I'll contact the bank as I didn't approve this
Claimed loss: 96
Desired outcome: Money returned
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This complaint has been resolved automatically due to user's inactivity.
Hello?
They deducted $161.27 from my account without my notice. I don’t even remember subscribing it
I want the refund or else will have to deal accordingly to the law.
Hello did you get your refund? I am curious as I have the same problem right now.
About PDFFiller
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with PDFFiller. Make it specific and clear, such as "Unauthorized Subscription Renewal by PDFFiller" or "Difficulty Cancelling PDFFiller Subscription".
4. Detailing the experience: Provide a detailed account of your experience with PDFFiller. Mention key areas such as account access issues, billing discrepancies, customer service interactions, technical problems with the service, or any other specific concerns. Include relevant dates and any transaction details. Clearly describe the nature of the issue, the steps you took to resolve it, including any communication with PDFFiller's customer support, and the response received, if any. Explain how this issue has personally affected you, such as financial loss or significant inconvenience.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or billing statements. Be cautious not to include sensitive personal information like social security numbers, credit card details, or passwords.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with PDFFiller. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description of the issue is easy to understand.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a resolution from PDFFiller through the platform.
Yes, PDFfiller is a legitimate online service that allows users to edit, sign, and manage PDF documents through their platform.
Many users have reported that PDFfiller's features are reliable and user-friendly, but individual experiences may vary.
PDFfiller uses encryption and secure servers to protect users' personal information and document data. However, it's essential to use strong passwords and secure internet connections when accessing any online service.
PDFfiller offers a free trial for new users, allowing them to try out the platform's features before deciding whether to purchase a subscription.
PDFfiller offers various subscription plans with different features and pricing. Visit their website to review the current plans and pricing.
It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with PDFfiller.
PDFfiller allows users to cancel their subscriptions at any time but may not offer refunds for the remaining subscription period. Review their terms and conditions for specific details.
PDFfiller offers customer support through email, live chat, and phone. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.
Yes, PDFfiller allows users to sign documents electronically using a secure and legally binding e-signature feature.
PDFfiller is compatible with various devices and operating systems, including Windows, macOS, iOS, and Android.
PDFfiller offers collaboration features, allowing multiple users to work on a single document simultaneously, depending on the subscription plan.
PDFfiller offers a range of features similar to other PDF editing software and services, but it's essential to compare features, pricing, and user reviews to determine the best option for your needs.
PDFfiller's subscription plans are generally transparent, but be sure to review the terms and conditions before purchasing to understand any additional fees or charges that may apply.
PDFfiller integrates with various software and services, such as Google Drive, Dropbox, and Microsoft OneDrive, depending on the subscription plan.
PDFfiller allows users to export documents in various formats, including PDF, Word, Excel, and PowerPoint, depending on the subscription plan.
PDFfiller stores documents and data for the duration of your subscription, and the storage period may vary depending on your subscription plan.
Yes, PDFfiller allows users to create fillable PDF forms that can be easily shared and filled out by others.
PDFfiller offers a library of templates and pre-designed forms for various industries and purposes, making it easier for users to find and customize the documents they need.
PDFfiller aims to maintain the original formatting when converting documents, but results may vary depending on the complexity of the document. It's essential to review the converted document for any formatting issues.
Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with PDFfiller.
Overview of PDFFiller complaint handling
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PDFFiller contacts
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PDFFiller phone numbers+1 (800) 831-2050+1 (800) 831-2050Click up if you have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number Click down if you have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number 1 1 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone numberCustomer service+1 (855) 750-1663+1 (855) 750-1663Click up if you have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number 1 1 users reported that they have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number Click down if you have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number100%Confidence scoreAccounting / Billing+1 (617) 963-0233+1 (617) 963-0233Click up if you have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number Click down if you have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number
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PDFFiller emailsdean.s@support.pdffiller.com100%Confidence score: 100%Supportsupport@pdffiller.com95%Confidence score: 95%support
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PDFFiller address17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
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PDFFiller social media
Most discussed PDFFiller complaints
They posted fault info and charged me without warningRecent comments about PDFFiller company
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