CB Satellite and Cable TV MultiChoice Africa / DSTV charge to my account

MultiChoice Africa / DSTV review: charge to my account

Gilmour57 of ZA

Oct 20, 2019 6:47 am EDT

Verified customer

A DSTV Explora was installed at my home +- 10 days ago. The contract was done telephonically on 2 October when the agent confirmed the monthly installment of R139 over 24 months. The FIRST charge would be debited to my account on 15 NOVEMBER WHICH I AGREED TO. However, on 15 OCTOBER my account was debited with R139, and I submitted a complaint to MultiChoice requesting an explanation approximately 4 days ago. They have not responded and I am extremely upset about their dishonesty and lack of professionalism.

MultiChoice Africa / DSTV - account payments 69

Resolved

MultiChoice Africa / DSTV - multichoice not explaining true conditions of dstv explora price lock contract deal 22

MultiChoice Africa / DSTV - sexual activity on cartoon network 4

MultiChoice Africa / DSTV - reconnection fees 8

MultiChoice Africa / DSTV - dstv accounts 1

Resolved

MultiChoice Africa / DSTV - I changed our account and banking details. I was not informed that we had to cancel the former acccount I TOOK THAT FOR GRANTED

MultiChoice Africa / DSTV - re-runs

MultiChoice Africa / DSTV - refund 2

MultiChoice Africa / DSTV - call center 4

MultiChoice Africa / DSTV - Double payment of monthly subscription

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MultiChoice Africa / DSTV contacts

MultiChoice Africa / DSTV phone numbers

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Durban

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Cape Town

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Port Elizabeth

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