CB Satellite and Cable TV MultiChoice Africa / DSTV Disconnection of DSTV new installation that was paid R604.00 for connection

MultiChoice Africa / DSTV review: Disconnection of DSTV new installation that was paid R604.00 for connection

Himi of Gauteng, ZA

Aug 28, 2023 2:57 am EDT

Featured review

From: Zandile Bogoshi - BCX

Sent: Friday, 25 August 2023 10:58

To: [protected]@dstv.com; darryl.[protected]@multichoice.co.

Cc: Zandile Bogoshi - BCX

Subject: RE: Proof of payment...ID [protected] ref [protected]

Poor customer service, lack of communication skill, no caring of your customer, just caring about profit

I have a new installation under my name S. Zandile Bogoshi, the amount of R604.00 was paid on the 08 August 2023. Immediately after the payment was down, the DSTV was connected and after two days it was connected, from there it is or was on and off.

I am tired of MultiChoice, I’ve been explaining this challenge more than ten (10) times now. I am normal (angi hlanyi) to pay one DSTV on the 29 July 2023 then the 08 August 2023.

There are two DSTV’s

- Philemon Nkubu Bogoshi [protected]…paid 25 August 2023

- Suzen Zandile Bogoshi ([protected])…..

Both account are paid from the Capitec account [protected] but with different refs. The [protected] is new installation and was paid on the 08 August 2023.

If you cannot connect the DSTV – [protected] please refund me. If you connect it tell your team not to disconnect. Should it be disconnected I will go will report this to Consumer and seek advise from ICASA and surely today the 25 August 2023 16:45 sleep over at your office till you resolve my problem. R604.00 was supposed to be for my Families basic needs according to the Constitution.

Zandile [protected]

Desired outcome: Refund because for August they failed to render the service hence I paid R604.00 orWith my R604.00 render the service for September

MultiChoice Africa / DSTV - account payments 69

Resolved

MultiChoice Africa / DSTV - multichoice not explaining true conditions of dstv explora price lock contract deal 22

MultiChoice Africa / DSTV - sexual activity on cartoon network 4

MultiChoice Africa / DSTV - reconnection fees 8

MultiChoice Africa / DSTV - dstv accounts 1

Resolved

MultiChoice Africa / DSTV - I changed our account and banking details. I was not informed that we had to cancel the former acccount I TOOK THAT FOR GRANTED

MultiChoice Africa / DSTV - re-runs

MultiChoice Africa / DSTV - refund 2

MultiChoice Africa / DSTV - call center 4

MultiChoice Africa / DSTV - Double payment of monthly subscription

View all MultiChoice Africa / DSTV reviews and complaints

Previous review Next review

0 comments

Add a comment

MultiChoice Africa / DSTV contacts

MultiChoice Africa / DSTV phone numbers

+27 11 289 2222
+27 11 289 2222

Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 11 289 2222 phone number 268 268 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 11 289 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 11 289 2222 phone number 289 289 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 11 289 2222 phone number

Johannesburg

+27 12 422 2222
+27 12 422 2222

Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 12 422 2222 phone number 84 84 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 12 422 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 12 422 2222 phone number 94 94 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 12 422 2222 phone number

Pretoria

+27 31 710 2222
+27 31 710 2222

Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 31 710 2222 phone number 50 50 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 31 710 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 31 710 2222 phone number 51 51 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 31 710 2222 phone number

Durban

+27 21 508 2222
+27 21 508 2222

Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 21 508 2222 phone number 69 69 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 21 508 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 21 508 2222 phone number 94 94 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 21 508 2222 phone number

Cape Town

+27 41 395 2222
+27 41 395 2222

Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 41 395 2222 phone number 17 17 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 41 395 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 41 395 2222 phone number 40 40 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 41 395 2222 phone number

Port Elizabeth

+27 51 503 2222
+27 51 503 2222

Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 51 503 2222 phone number 14 14 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 51 503 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 51 503 2222 phone number 26 26 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 51 503 2222 phone number

Bloemfontein

+27 11 289 3000
+27 11 289 3000

Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 11 289 3000 phone number 19 19 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 11 289 3000 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 11 289 3000 phone number 38 38 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 11 289 3000 phone number

Switchboard

More phone numbers