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what a disappointment
I ordered a freshwater pearl drop pendant in sterling silver (9 mm) for my daughter as a birthday present.
It never arrived and I had to run around the town and look for another gift that would be as beautiful as I ordered. I am very disappointed because whenever it arrives it won't be on time and I will probably send it back as a sign of my disappointment with this company that lets people down.
Replied
Delivery
I'm very disappointed with Zoara and especially with their super slow delivery. Ordered an engagement ring from this website and on the estimated date it did not show up. When I contacted Zoara customer service about my order they were not able to tell me why was it taking so long, where my order was, and when will it arrived. Zoara has the worst customer service ever, they are highly unprofessional and unhelpful. Glad that my order did arrive, but it took way longer than I expected.
The complaint has been investigated and resolved to the customer's satisfaction.
Very frustrated customer
I was searching for a nice but simple ring as a present and found one on www.zoara.com. I contact the company and they claimed that the ring I wanted was in stock so I made an order. Weeks passed and nothing was delivered, so I contacted them again and was told that my ring was no more in stock. Then I asked for a refund and they said sure no problem. That was back in December and it is now April and still no money. Maybe they forgot about me or something, but I hope they'll see this message and contact me as soon as possible.
Is Zoara.com legit?
Zoara.com earns 85% level of Trustworthiness
Excellent Trust Notice: Zoara.com near-perfect at 85% trust. Use with confidence, maintaining usual caution.
We found clear and detailed contact information for Zoara.com. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Zoara.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Zoara.com you are considering visiting, which is associated with Zoara.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several mixed reviews for Zoara.com have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the zoara.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Zoara.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The zoara.com may offer a niche product or service that is only of interest to a smaller audience.
- SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
- Zoara.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I got ring in bad condition
I bought engagement ring from the company www.zoara.com.au. I paid about $460 for the order and delivery, but when I saw the package, I was really upset. The box was damaged and the ring missed 3 stones. I took several pics and contacted the seller, but they only told me that I would need to pay for the repair. I agreed and returned the ring, but they...
Read full review of Zoara.com and 1 commentI had a horrible experience with zoara
Do not buy from zoara! I had a horrible experience with zoara. I'd read several reviews and went into the experience with high hopes and was deeply disappointed. After finding a diamond for an engagement ring and ordering it, they pulled the classic bait and switch! First, they claimed they couldn't accept my credit card after i had checked with my credit card, e-mailed zoara identification and a copy of the credit card. They asked me to send a wire transfer from my bank. Then, when they finally accepted the credit card 2 days later, the diamond was "no longer available." very frustrating experience. They said they would provide a diamond of higher quality for the same price, but, when i researched the diamond i found it on their web-site for less than i paid and it was of poorer polish, clarity and dimensions! Everything i had read about companies you should not do business with, they did! Stay away from zoara!
I actually had a great experience with Zoara. I had to go through some extra security steps as I was ordering to Europe, but other than that, for a $4, 500 purchase I was handled professionally and honestly. I have no doubts recommending Zoara to anybody.
Overview of Zoara.com complaint handling
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Zoara.com contacts
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Zoara.com phone numbers+1 (800) 431-0012+1 (800) 431-0012Click up if you have successfully reached Zoara.com by calling +1 (800) 431-0012 phone number 0 0 users reported that they have successfully reached Zoara.com by calling +1 (800) 431-0012 phone number Click up if you have UNsuccessfully reached Zoara.com by calling +1 (800) 431-0012 phone number 0 0 users reported that they have UNsuccessfully reached Zoara.com by calling +1 (800) 431-0012 phone number
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Zoara.com emailssupport@zoara.com100%Confidence score: 100%Supportcontact@zoara.com77%Confidence score: 77%support
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Zoara.com addressZO NY, 50 W 47th St. Suite 1711, New York, New York, 10036, United States
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Zoara.com social media
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