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Zeus DVDs Customer Service Phone, Email, Contacts

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1.0 26 Reviews

Zeus DVDs Complaints Summary

0 Resolved
26 Unresolved
Our verdict: Engaging with Zeus DVDs at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Zeus DVDs reviews & complaints 26

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N
5:01 am EDT
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Zeus DVDs wrong address

hello on sunday night october 16 i ordered the facts of life bob hope and my address came up as 66 martin street bloonfield new jersey it should have been 56 martin street i have been ordering frequently from you lately so it should be in your computer correctly but i wanted to hrad off any wrong shippingso correct address should be norman bogert 56 martin street bloomfield new jerdey 07003 and can i add i like all your product thanks

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4:19 pm EDT

Zeus DVDs Order not filled

I placed my order for a copy of Song of the South on July 07, 2019.

To date I have not gotten any responses, no apologies, no dvd, no refund, nothing. I've reached out through the website and e-mail several times. At this point I am considering this site a scam.

Desired outcome: The only thing the company can do is refund my money.

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V
10:26 pm EDT

Zeus DVDs dvd sales

On May 9th I ordered two dvd's order number 81828 - Kitty and Five Graves to Cairo. I received the Kitty DVD and it is fine. BUT the second dvd you sent was not what I ordered.You sent History is Made at Night. Not only did I not order that, but the DVD is defective to boot. After playing a minute or two the screen freezes.

I don't want History is Made at Night. I want what I ordered - Five Graves to Cairo. Please correct the error and send me what I ordered.

Please acknowledge this email.

Thank you.

Vivian Hershy

251-27 43rd Avenue, Little Neck, NY 11363

Desired outcome: Please send what I ordered - Five Graves to Cairo.

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3:56 pm EDT

Zeus DVDs not getting 2 replacement dvd's

I bought the gay sisters 1942 order #77685 on dec.27th 2021 $9.99 plus sh. It was damaged , I sent it back feb.7 2022 for a replacement. on jan.26th 2022 bought above suspicion 1943 joan crawford, order #78743 i was sent a different movie ,i sent it back feb.22 2022 for a replacement. i have not heard a word about anything, it's now march24 2022. ithem ,so what's the problem? want both these movies and would like to have them .

Desired outcome: i would like to have both these dvd's replaced.

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6:00 pm EST
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Zeus DVDs DVD never received

Ordered and payed for the DVD, never received. After numerous...numerous...and numerous attempts to contact these people there has still been no return communication. Called bank will dispute the charge. DO NOT ORDER FROM THESE PEOPLE

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11:08 am EST

Zeus DVDs DVDs ordered but never reiceved.

Billing Details

Noel Johnson

3408 E. Sherman St.

Columbia City, Indiana 46725

United States

Shipping Details

Noel Johnson

3408 E. Sherman St.

Columbia City, Indiana 46725

United States

Order #47359 Contained the Following Items:

Item Details Price

Subtotal: $15.98

Coupon Code (GDS44593ZL507): -$1.60

Shipping: $3.00

Grand Total: $17.38

Tax Included in Total: $0.00

1 x The Desert Hawk (1950) DVD

$5.99

1 x Aaron's Way (1988) DVD

Desired outcome: refund or dvds

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3:56 pm EST

Zeus DVDs 2. DVDS I. ORDERED JAN 01 2022 For 19.17 ORDER NUMBER [protected]

NEVER RECEIVED THE I PAID for 19.17 ON JAN 1 2022 DVDS ! [protected]@yahoo.com

Desired outcome: My dvds that I paid for

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12:24 pm EST

Zeus DVDs order not received

I ordered two DVDs on Nov12 of 2021, their website said they fill orders within 24 hours and still nothing they took the money out of my account the very same day. I sent three messages asking for the UPS shipping number, but never get a response
I would like get a resolution of my complaint, a refund would be highly desirable
My order is 76273 and my name Marc-Andre MARTIN

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8:42 pm EST
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Zeus DVDs dvd number 76971

I ordered the DVD on Dec 1 2021 their website said they fill orders within 24 hours and still nothing they took the money out of my account the very same day. It cost me 13.18 I emailed them three times left a message on their voicemail and still no response from them I want my money back. The name of the movie is Mockingbird Lane it states awaiting fulfillment

Desired outcome: refund

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8:13 pm EST
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Zeus DVDs Ordered a DVD from Zeus on 2 Sept 2021, Order # S461245715875438 for $12.99 and never received it.

Ordered a DVD from Zeus on 2 Sept 2021, Order # S461245715875438 for $12.99 and never received it.

Desired outcome: Refund

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12:48 pm EDT

Zeus DVDs DVD

Ordered and payed for DVD August 1st - no DVD/ nor response after 3 emails
and two calls. Why are they still in biusiness. I'm filing a complaint with the Flordia Atty General. How they get away with this indifference to the consumer is an outrage. I'll do all I can on social medis to warn the uninformed; ZEUS is truly a myth. The ruins are here to observe...

Desired outcome: Response/DVD/refund

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S
2:21 pm EDT

Zeus DVDs DVD not delivered.

Order #66169
Order Date:
Nov 13th 2020
Order Status:
Awaiting Fulfillment

Above is the current status of a DVD I ordered from Zeus in November 2020. This was the first time I've ordered from Zeus. I have emailed several times, requesting an update, and received no acknowledgement or response. I sent an email through last week requesting a refund at this point, and still no response.

Their customer service appears to be nonexistent. Until they had my order in stock, they should not have charged me or, at the very least, kept me informed of any delay. Very frustrating and infuriating.

Desired outcome: A refund

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8:33 pm EDT

Zeus DVDs Stolen money

I put order # 68459 on 14th February 2021 but it was never received
They do not reply to emails
ZEUSDVD ARE THIEVES

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10:29 am EST

Zeus DVDs I ordered two dvds, order #66471,66469 on november 26 and have got nothing.

I want to know when order #66471 and order#66469 will be shipped.They were ordered on November 26.My email is [protected]@gmail.com. Your website has never updated since day one.

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1:37 pm EST
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Zeus DVDs dvd "man eater of kumaon" (1948)

On 9/28/2020 I paid by credit card the stated $11.99 for the above captioned DVD. When it arrived it was defective—it wouldn't play. Just to be sure I took it to a professional DVD repair center; they checked it out and confirmed it was defective. I telephoned Trep Star's Patrick (612. 810.4040) (e-mail: help@trepstar.com). These are the people that ultimately mailed me my (defective) DVD. After over a week of trying to get Patrick to pick up the phone he informed me I would have to deal with Zeus DVDs (786.589.5906) (e-mail: https://www.zeusdvds.com/). So, I've been telephoning them now for over a month with no success of being able to talk with anyone. I've left messages about the problem, asking for a replacement for the defective DVD or a refund—and nothing. Nobody will even return my messages. Outrageous! Please help.

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Update by Gary E. Schultz
Nov 16, 2020 8:13 am EST

UPDATE: I just located and purchased this DVD on ebay so I will NOT need a replacement from Zeus; I now simply want the refund of my $11.99. If Zeus, in turn, would like the return of their defective DVD, I'll be happy to do that. -GES

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1:20 pm EDT

Zeus DVDs dvd never sent/received

On 4/26/2019, I ordered the DVD, "Fame is the Name of the Game, " Order # 50437. As of this date, their website continues to say, "Awaiting Shipment." I have tried contacting them via email on several occasions, but they continue to ignore me. However, I keep getting near daily emails with new DVD offers. Tried cancelling through my Master Charge, but they refuse to do anything. Is there anything I can do.

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12:01 pm EDT
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Zeus DVDs dvds not received - 3 emails not answered - no response at all

I gave this merchant one month to either get the two DVD's to me or explain why they had not been sent. The title I really wanted to have showed "In Stock" while the 2nd title showed neither in or out of stock. I expected him to send the title he had and gave him the opportunity to hold shipment until he received the other title. He did nothing and answered nothing. I now have a credit to my CC account Do not do business with this man...he's thoroughly dishonest!

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2:09 am EDT

Zeus DVDs dvd

The DVDs I received did either not work or the movies were illegal copies from German TV programs. Or both.
Those are privately burned DVDs and the movie quality is horrible. From what I have seen regarding TV station logo and sibtitles the DVD contents had been ripped from a release by a US based competitor who also illegally sells recordings from German TV stations.
When I wrote to the seller there was not even a reply to my complaints.

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2:04 pm EDT

Zeus DVDs dvd purchase

I made an order on November 26, 2018 for 8 dvds totaling $47.74. Money for order left my account November 28th. Site has had my money for 181 days and ignored 14 requests for information on my order. The website has said my order is "awaiting shipping" since I placed the order. To add insult to injury, I receive multiple emails weekly advertising sales from the owner. If he has the time to send out advertising for new products, he should have the time to answer one of my 14 requests for information on my paid order. Those who claim the owner is a retired man operating this site as a hobby should also understand the hobby changed to a business when he accepted money for these products. I want my order to either be delivered or my money refunded, however, I have never received any reply from my repeated inquiries. Ignoring a customer is not a healthy way of operating a business.

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9:00 am EDT

Zeus DVDs dvd

I ordered a movie on april the 11th and it is still awaiting shipment as well. My guess is whoever this is is stealing people's money so for all those who read these reviews, do not purchase from this company! They will not send your merchandise to you.
They are simply stealing and i'm going to have them investigated! This is an outrage and it should be stopped!

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Zeus DVDs contacts

Phone number

+1 (305) 974-7128

Website

www.zeusdvds.com

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