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1.8 685 Reviews

How responsive is ZestAds's customer service?

146 Resolved
539 Unresolved
Almost disappeared 🫥
We're pretty sure that if ZestAds showed up wayyyy more often on ComplaintsBoard and paid more attention to reviews and complaints, it would lead to better results. But for now, the resolution rate doesn't show successful interaction with customers. We advise reviewers to be careful when communicating with ZestAds and be ready for the chance your problem might not get a response. It's also good to start looking for other solutions if your issues aren't fixed as you want.
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ZestAds reviews and complaints 685

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Z
2:30 am EST

ZestAds Product not delivered: Drone X(tm) Pro

Seller info
ZestAds Limited
http://resolutionsupports. com/disputes@resolutionsupports.com
Purchase details
(UP#1) Buy 1 - DroneX(tm) Pro $59.95
also
[B2] pr-331-02 DroneX(tm) Pro $185.90
Warranty $ 29.95
total total $ 274.90

My complaint appears to now be with this complaint board. It wants me to add information. ZestAds sold me three drones and a warranty. I never got anything. So I have been searching for where I am supposed to file a complaint with the company and all I get is a referral to this web site. It is not clear what it can do for me or how it intends to get my money back after I write this narrative. So this complaint site is beginning to appear to be a black hole also in order to misdirect your recovery of money. Hmmm

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Thekinaton
, US
Mar 15, 2020 8:29 pm EDT

You will have little or no chance of getting money back from these scammers.. They are not based in Malaysian Consulate like PayPal insist!

ComplaintsBoard
C
11:36 am EST

ZestAds Never received watches

On January 17, 2020
I ordered [B2] BRC - 0009-RED -02 LifeBit Watch .

"Never received it". Awful
I WANT MY MONEY BACK! A MONTH AGO I ORDERED!
I WILL NEVER ORDER ANYTHING ON YOUR ADS.
I WANT MY MONEY BACK!
GOING TO REPORT IT AT THE BANK AS WELL.

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J
10:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds Limited drone scam

I ordered two drones two months ago and now can't get ahold of any one to tell ware they are at ld 59133708CR1750600 can't believe PayPal would let a scam like this happen

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C
3:40 pm EST

ZestAds Weight loss patches

I made an order for the weight loss patches and I have not received anything it says it was shipped from China over a month ago but that's all I got there's no next location no tracking number nothing this is ridiculous I looked up and have seen all the complaints against you guys and nobody ever getting their order I am struggling with my weight and if it was something that worked that would be great I am very low income so sending that money was a Gamble to maybe help me lose some weight but I really shouldn't have done it because I couldn't afford it and now I'm seeing all these people that you guys have ripped off it really just is a load of crap I will be contacting my lawyer

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F
3:26 am EST

ZestAds Drone X Pro

Greg Hursell
P. O. box 841
san miguel, CA 93451
United States
Category
Retail
Transaction ID
5UA10991KL972874L
Return shipping refunds
Request return shipping refund
For more info See Terms
Seller info
ZestAds Limited
http://resolutionsupports.com/
[protected]@resolutionsupports.com
Purchase details
[B1] PR-331-01 DroneX™ Pro
$105.90
Warranty
$29.95
Amount
$135.85
Total
$135.85
Print details

Enclosed is the receipt from paypal for my order that I never received. Please take care of this now.

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Thekinaton
, US
Mar 15, 2020 8:30 pm EDT

If you get your money back please let us know! Thanks.

ComplaintsBoard
A
2:54 am EST

ZestAds I have no Idea!

I have had a payment taken from my Paypal account and by the invoice I have
No idea what it is for! I would like to know what it is and where it is! I payed for
whatever on the 21st January, 2020, and have not received it yet!
If I don't get an answer within the next 24 hours I am cancelling the payment through
PayPal.
Ann Cortie

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B
9:04 pm EST

ZestAds Zestads is a scam, so scared, they HACKED my account

My name is Rebecca Rodriguez- i remember clicking and view this product never ordering it, but my paypal account was billed. I try to get paypal to stop payment, but was not successful.
this is all the info i have not exactly sure what the product was. I hear Zestads is a scam, so scared they my hack my account.
January 2, 2020
ZestAds Limited
- $14.30
Payment

Have you received this order?
LW432138531CN
February 4, 2020, Sent by https://t.17track.net/en#nums=LW432138531CN
Status: Shipped
Category
need my money back. Not even sure what this is.

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J
3:12 pm EST

ZestAds No shipping confirmation

I ordered two drones orders # 4BW75660UG1853238 and 8GC27340SA621104U on 1-3-20. You got my money but I have NOT received a shipping confirmation. If I don't get something from you in 24hrs I will start a dispute with Paypal to get a refund.!

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Update by Jim Smith
Feb 20, 2020 3:14 pm EST

Please acknowledge you received this! I'm not sure you actually exist!

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D
5:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds two successive drone orders

9274890980907415862653
February 10, 2020, Sent by https://t.17track.net/en#nums=9274890980907415862653
Status: Shipped

9274890980907415862653
February 10, 2020, Sent by https://t.17track.net/en#nums=9274890980907415862653
Status: Shipped

This is supposed to be two separate orders. Track.net can't find the shipment number. I've seen the other complaints about this Maylasian ripoff company, to my sorrow. I'd like the drones or my money back.

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M
9:42 am EST

ZestAds earbuds

I ordered, and paid, via PayPal, for earbuds as advertised on YouTube. I was charged yesterday for them, but have had nothing since my initial receipt of order notification. I intend to open a complaint with PayPal tomorrow, starting that I am still waiting, and that I view this transaction as a scam. Go on and prove me wrong, send me what I paid for
Transaction ID 15D876805M658104U

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A
7:32 am EST

ZestAds subscription i never agreed to

Can you please stop sending belly fat patch and charging me for them. I did not order these or agree to a subscription that you are taking money from my PayPal every month. I do not want this product so send me an address to send them all back and refund every penny that you have taken from me.
If this does not happen, I will be forced to take matters further via the appropriate authorities.

Kind Regards
Anne

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A
5:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds warm wind machine

I purchased 2 of these, as there was a discount when you purchase 2. When it arrived, after several weeks, and we noticed both of the boxes were damaged. We took it out of the box, and it looked very cheap. There was no invoice or shipping slip so I didn't remember how much I even paid for the heaters. My husband plugged it in and turned it on. It smelled like burning plastic right away, and within a minute, it stopped working. We waited a few minutes thinking it may have overheated, and turned it back on. Nothing. I have no idea who to call or where to return this to. Crazy. Please help! I remember it was quite a bit of my for the 2, maybe $100. I definitely want my money back. This is the worst product ever!
My email is [protected]@charter.net

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K
9:10 am EST

ZestAds a patch I never received

On February 1st 2020, I paid 50.85 through my PayPal account for a Weight loss patch. A Patch I NEVER received. Company named "Isumi" I either Need a full refund, or my Product ASAP. If this case is not resolved in a timely manner I will be forced to go to the United States General. I will use every resource I need to to resolve this! Thanks in advance

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C
1:01 pm EST

ZestAds drone. have not received but they got my money

All of the return emails to them are coming back not delivable. And tracking number is invalid. Below is the email conformation I recieved. I hope this was not a scam.

Thank You
Chuck Cain.

Hi charles cain,

Your order (648B313B33) has recently shipped. The tracking number is https://t.17track.net/en#nums=LW437016849CN.
Here's a FREE Tutorial Video on how Amanda managed to lose 49 lbs without much effort in less than 3-week's time!

Hope this video helps you as much as she did.
Ship Method:
Default

Order Date:
01/07 4:08pm

Ship Date:
01/13 4:02pm

Shipping Address:
5111 South Pine Ave Suite G
suite G
Ocala, FL 34480
US

Billing Address:
5111 South Pine Ave Suite G
suite G
Ocala, FL 34480
US

Phone Number:

Email:
[protected]@yahoo.com

Items in Order:
Name Quantity Product Sku
Buy 1 - DroneX™ Pro 1 PR-0108-01

Requested Refund: $105.90 USD

- charles cain, Wednesday, January 29, 2020 at 12:36:33 PM

January 7, 2020
ZestAds Limited
-negative $105.90
Payment
There is an open dispute associated with this transaction. Visit the Resolution Center to view status.
Paid with
Chase Visa Credit Card
VISA Credit Card x-8472
You'll see "PAYPAL *SHOPONLINE" on your card statement.
Shipped to
Chuck Cain
5111 South Pine Ave Suite G
suite G
Ocala, FL 34480
United States
Have you received this order?
LW437016849CN
February 5, 2020, Sent by https://t.17track.net/en#nums=LW437016849CN
Status: Shipped
Category
Retail
Transaction ID
3WV60435NV8362425
Seller info
ZestAds Limited
http://resolutionsupports.com/
disputes@resolutionsupports.com
Purchase details
[B1] PR-331-01 DroneX™ Pro
$105.90
Total
$105.90

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T
Thekinaton
, US
Mar 15, 2020 8:27 pm EDT

THIS WON'T BE A DRONE X PRO.. AND YOU WON'T GET MONEY BACK FROM PAYPAL!

ComplaintsBoard
T
12:15 pm EST

ZestAds wireless earbuds

I ordered an pair of wireless ear buds via Pay Pal on Feb. 1, 2020. I have been charged for the product but have not received the product. By law, you cannot charge for merchandise sold online unless or until the product has been shipped, delivered, and/or received. I was charged for the ear buds on Feb. 3, 2020 which means the product must have been shipped, delivered, or received on 2/3. I assume the product was shipped on 2/3. I would like to know how long it takes for delivery. My name is Tamala Flack and I can be reached via email at [protected]@colgate.edu. The amount charged was 102.95.

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C
6:59 pm EST

ZestAds ordered the weight loss products and my credit card has been charged

As stated above product was ordered on 1/3012020 ID:6SM691285G372342H for a total of $45.90. I have not received the product and if not avaiable please refund my credit card. It was the weight loss product. To be perfectly honest with you I would perfer a refund and call it even.. I hate having to wait this long for something to be shipped so I feel the refund would be the right thing to do...

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K
9:25 pm EST

ZestAds slim patch

Originally purchased 220 slim patches, then accepted an "up offer" for an additional 50 pieces. When I received my order, it only included 37 patches. After filing disputes with paypal for both transactions, I was told the seller would refund the money for the original purchase, provided I return the product received to their address in hong kong. That return shipment cost $54. Paypal sent me a response on the dispute for the second transaction saying they could not investigate further until I filed a complaint with law enforcement or another government agency. My advice... Don't vuy anything from this company, and don't count on paypal's protection to actually protect you.

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K
11:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds transaction ID 2YN907621D1858544

transaction I D 2yn907621D1858544 How do I return item? It was for a Christmas gift but that has come and gone. Ordered about 9 December, 2019 item received 6 Feb, 2020. I no longer need this product and wish to return it. I never would have ordered it if I knew it would take so long to get. How much more information do you need just to return this item? the cost of the product was 72.75. I just want the information on how to send it back.

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P
2:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds product drone x pro was not delivered

I ordered a drone on 1/1/20 and my PayPal account was debited $105.90.
I received an email on 1/13/02 that the product- PR-0108-01- had been shipped and the order # is 1EEC5EA281.
I have not received the product nor any further emails.
I have been unable to locate the shipment using the provided tracking number.
I would like the product delivered in as advertised condition or my money refunded.
Thank you.

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D
1:10 pm EST

ZestAds I purchased two x-drones on 1/3/2020

I purchased two drones thru Paypal from ZestAds limited on Jan 3, 2020, no phone number just a transaction number 31G51314GC451642E and 2BN733960L045760N. Can anyone tell me where my items are or if I'm going to get them? I swear this happens everytime I use PayPal, every time! They don't care who there giving your money too, could be terrorists, as long as they get Their money!

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