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1.8 685 Reviews

ZestAds Complaints Summary

146 Resolved
539 Unresolved
Our verdict: When using services from ZestAds with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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ZestAds reviews & complaints 685

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B
5:01 pm EST

ZestAds I ordered mint weight loss patches

I call paypal and tried to stop order and they did for about a week then reversed it and made me pay for an order that I only ordered the test patches then my account was drafted for 100 plus dollars. Causing me problems with my account. I wish you guys would just send us what we ordered. I really hope this is not just another scam. I will never buy from facebook ads again. I still have not even got anything although it appears you got all the money. I wish you guys could be a little honest and send me the products I ordered for once. Please don't steal my money's. Thanks brian.

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7:17 am EST
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ZestAds hearing aids

Your Invoice # LL899657857CN

On Tue, 21 Jan at 8:46 AM, Probinson wrote:
Could you supply return information … goods not suitable, , request (2)
I require :-

a. Return Shipping address
b. Credit PayPal $263, 95 re your invoice #LL899657857CN

Thank You

Peter and Jill Robinson
P.O.Box 458
Sunbury VIC AU
3882:1295196

Order number : LL899657857CN

Email:[protected]@gmail.com

Here's a copy of the Invoice >>>>>>>>>>>>>>

From: Richy at Resolution Support
Sent: Friday, 31 January 2020 3:31 AM
To: [protected]@iinet.net.au
Subject: Re: robinsons-PayPal-

Hi Probinson,
We are unable to find your name or e-mail address in our system, please send us your order number so that we can further assist you.

Regards,

Richy

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11:48 am EST
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ZestAds order number 715dde92ee

I have not received my order yet and have sent several emails concerning the issue and have not got any response. Please refund my total purchase, no one should have to wait this long to receive a product.
Thanks, Karen Clark Trojanek

Order information
Thank you for placing your recent order.

Please find the summary of your order below.

Order Number: 715DDE92EE

Order date: 12/30 4:42am

Shipping Address: 1300 E Workman Rd
Falmouth, MI 49632
US

Billing Address: 1300 E Workman Rd
Falmouth, MI 49632
US

Phone Number: [protected]

Email: [protected]@yahoo.com

Items in Order:
Name Quantity Price
(6085) [B1] CB-0222-01 Lulaa 1 $11.95

Totals:
Sub Total: $11.95
Shipping: $5.95
Grand Total: $17.90
If you have any enquiries regarding your order, please do not hesitate to contact support@pinkyscent.com.

We are really thankful for your recent purchase on your road to relieve back pain, here's an extra FREE GIFT on the message from Philadelphia's Top Back Pain Expert revealing The Secret To INSTANT Back Pain Relief.

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Update by Rondee2014
Feb 01, 2020 11:49 am EST

Have not received my order.

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F
5:44 am EST

ZestAds (d) [b2f1] wne-0057-03 hokuto™ (30pcs)

Have not received

Shipping address - confirmed
wallace r smith
158 Hester Dr
Blairsville, GA [protected]
United States

Jan 1, 2020 04:39:06 PST
Transaction ID: 3XH30642NW473061G

Hello malco,
You sent a payment of $25.40 USD to ZestAds Limited
(disputes@resolutionsupports.com)

It may take a few moments for this transaction to appear in your account.
Merchant
ZestAds Limited
disputes@resolutionsupports.com
Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
wallace r smith
158 Hester Dr
Blairsville, GA [protected]
United States
Shipping details
The seller hasn't provided any shipping details yet.

Description
Unit price
Qty
Amount
(D) [B2F1] WNE-0057-03 Hokuto™ (30Pcs)
$25.40 USD
1
$25.40 USD
Subtotal
$25.40 USD
Total
$25.40 USD
Payment
$25.40 USD
Charge will appear on your credit card statement as "PAYPAL *SHOPONLINE"
Payment sent to disputes@resolutionsupports.com
Payment sent from [protected]@hotmail.com

Funding Sources Used (Total)
Visa x-8475
$25.40 USD

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5:17 pm EST
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ZestAds nanopaste

I received the product, 5 items, and I am not happy at all with the quality. I have emailed twice, and have received zero response. I don't see anything here on these posts being taken care of. Is this just a complaint board with zero responses, as everyone seems to be experiencing?
paypal Nov 28, 2019 13:00:21 MST
Transaction ID: 11V863341U2659011
Order Number: 9C415A2BC8

Hello Bur************ LLC,
You sent a payment of $37.93 USD to ZestAds Limited
(disputes@resolutionsupports.com)

It may take a few moments for this transaction to appear in your account.
Merchant
ZestAds Limited
disputes@resolutionsupports.com

Shipping address
Renton, WA 98056
United States

Description Unit price Qty Amount
[B3F2] HIW-0150-SQUARE-05 Nano Paste
$34.94 USD 1 $34.94 USD
VIP Customer - Prioritized Order and Warranty
$2.99 USD 1 $2.99 USD
Subtotal $37.93 USD
Total $37.93 USD
Payment $37.93 USD
Charge will appear on your credit card statement as "PAYPAL *SHOPONLINE"
Payment sent to disputes@resolutionsupports.com
Payment sent from jef******************
Funding Sources Used (Total)
Visa x-****90 $37.93 USD
Hi Jeff Burgess,

Thank you for placing your recent order.

Please find the summary of your order below.

Order Number: 9C415A2BC8

Order date: 11/28 3:00pm

Billing Address:
Renton, WA 98056
US

Items in Order:
Name Quantity Price
[B3F2] HIW-0150-SQUARE-05 Nano Paste 1 $29.95
VIP Customer - Prioritized Order and War 1 $2.99

Totals:
Sub Total: $32.94
Shipping: $4.99
Grand Total: $37.93

If you have any questions regarding your order, please do not hesitate to contact support@paintonnumbers.com

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2:06 pm EST
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ZestAds qorinthz xo-black

I paid for item" Qorinthz xo- black" on Jan 8, 2019 through PayPal.
I have heard absolutely nothing regarding if and/or when I can expect delivery and I cannot track its shipping. The transaction number is: Transaction ID 3Hk91908AP972353L. I want to cancel the order and receive a full refund immediately. By reading the other complaints regarding ZestAds, it appears that this company is a scam.

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12:16 pm EST

ZestAds I have not received my order for (d) (b5f5) hfm-0057-10 hokuto patch (100pcs). transaction id: 92m58070sg147674p.

My TransactionID: 92M58070SG147674P. and my credit card account was charged in the amount of $52.40USD to ZestAds Limited. I didn't receive my order as of today. After speaking to my Doctor and Surgeon, these pads will be of no use to my condition. i am contacting you to cancel my order, which i never received and credit my Citi-Simplicity account ending in 8137. Please kindly take care of this matter today. Thank you and have a nice day.
Respectfully,
Michael.T.McAliney

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7:48 pm EST
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ZestAds paid and have not received my drone x pro for $135. + please help!

I purchased and paid for a droneX Pro on facebook from this ZestAds via my paypal and never received confirmation, tracking information... NOTHING!
The only email I received was from PayPal confirming my payment. I started researching the company and came up empty-handed...like they never even existed. I have been reading a lot of complaints form other "suckers" like myself, about the same company with the same or similar issues, their ad on facebook for the same item. Please tell me i have not been taken !
I can not afford to be just handing out money for nothing.!:-(

this was a gift for my man's birthday ...the day before Valentines Day!
Yeah ! He's a pretty big deal! lol!

Please help!

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2:33 pm EST
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ZestAds [off] [b1] pr-331-01 dronex™ pro

PayPal Transaction ID
1NC78225V4826954F

Trying to find out if this order is being sent and a tracking number.

Order Number: 004D9E57D0

Order date: 01/26 1:12pm

Shipping Address: 19355 SW 65th Ave
Bldg 8, Apt 6
Tualatin, OR [protected]
US

Billing Address: 19355 SW 65th Ave
Bldg 8, Apt 6
Tualatin, OR [protected]
US

Phone Number:

Email: [protected]@yahoo.com

Items in Order:
Name Quantity Price
[OFF] [B1] PR-331-01 DroneX™ Pro 1 $69.97

Totals:
Sub Total: $69.97
Shipping: $5.95
Grand Total: $75.92

January 26, 2020
ZestAds Limited
$75.92 Payment

Description Unit price Qty Amount
[OFF] [B1] PR-331-01 DroneX™ Pro $75.92 USD 1 $75.92 USD

Subtotal $75.92 USD
Total $75.92 USD
Payment $75.92 USD
Charge will appear on your credit card statement as "PAYPAL *SHOPONLINE"

Please respond with when this purchase will arrive.

Thank you,
John Wilson
[protected]@gmail.com or [protected]@yahoo.com

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8:28 pm EST
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ZestAds dronex

I placed an order through PayPal on January 11th and heve received nothing from you! When will I receive my order? Here is the order info

Transaction ID: 8GY51684L68089802
Amount: $ 215.85
Date: JAN 11, 2020

January 11, 2020
ZestAds Limited
-negative $47.97
Automatic Payment

Ship to
Eric Enersen
47816 Murwood Ave
SOLDOTNA, AK 99669
United States
Manage ZestAds Limited payments
Category
Retail
Transaction ID
06832605SR5354234

My email address is [protected]@acsalaska.net

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3:17 pm EST

ZestAds haven't received the item I purchased.

I purchased the blue lazor theough paypal on December 28th. I paid the extra 9.95 for "VIP Customer- Prioritized Order and Warranty". Bringing my total to 79.85. Its been OVER a month. This isnt my first intercontinental online purchase. So Im quite familiar with shipment times. WHERE IS MY ITEM?
As you can see, Im not asking for a refund...at this time. I wasnt even given any tracking information.
Now, mid last year I was almost scammed out of 200 for a "Smart coffeetable". Please dont make me regret purchasing overseas.

Sincerely,
Christopher DenBleyker
Paypal purchase ID IS
4M6999145T96374SN

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5:27 pm EST

ZestAds drone x pro

What happened to all that chinese honor that all you [censored] go by? It's all bill[censored], and I can't believe that a company like paypal ps. Also full of [censored], could still do business with these dishonorable [censored] chinese scammers, I already know i'm not going to get my order nor my money back from paypal which I thought was a reputable company. Let's see what ends up being the final outcome

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1:13 pm EST
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ZestAds hokuto 100pcs

I purchased the item on Dec 5th and still have not gotten it yet. I have sent emails to support@rickrolled.com and have gotten no response from them. When I reported this to PayPal it brought me to your website. It also stated that i had to take action by Feb 17th I didn't know that until today as I have been repeatedly emailing the email included it the order receipt. My transaction number is 328229886Y3121305. My tracking number is LW265686901CN. My purchase details is (D) [B5F57 DSG-0057-10 hokuto 100pcs. I believe the order number is 5B10BCF5E6. Please contact me about this order and try to help me resolve this matter. Thank you Amber Rossman.

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12:09 pm EST

ZestAds minto patches purchased for 95.52 usd never arrived

On January 15, 2020 I purchased DISC STY-0057-18 [B10F8] Minto Patch for 95.52 USD I never got a confirmation e-mail, receipt or shipping information from you. It has been already 2 weeks that I keep on sending e-mails to support@stylishsfashion.com and still don't receive any information regarding my purchase. I want my money back. I did it through PayPal thinking was the most secure and safe method to do this purchase. Now I'm believing that you are scammers. I also dispute this charge to paypal and they are not doing anything, is just forwarding to you my complaint. Sent an e-mail with my complaint to disputes@resolutionsupports.com and my bank. I took a picture of the purchase of my computer screen, that is my proof and the charge in my bank account.

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10:05 am EST

ZestAds slim patches

This is the 3 time that I have reached out to your company about an order that was a present for Christmas. I made a payment of $99.35 to Zestads on 12/9/2019 from my account for this Christmas gift and it arrived on 1/27/2020(6 weeks ago) yesterday. I had to buy another gift and do not need it now. I need to return the order and get my money back. I paid an extra
$4.95 to Prioritize my order:
Purchase details
(D) [B10F12] BR-0057-22 Hokuto™ (220Pcs)
$94.40
VIP Customer - Prioritized Order
$4.95
Amount
$99.35
Total
$99.35
United Postal Service E Packet, Tracking LW [protected] CN

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2:15 am EST
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ZestAds drone-x

good morning,

on the 17th December 2019, i ordered and paid for a Drone-x pro, now 6 weeks later i have received nothing and not even heard from Zest Ads.

please let me know what is going on. if you cannot supply please refund me.
my email is [protected]@waterbabiesbw.com

Dec 17, 2019 01:54:11 PST
Transaction ID: 1EB08347SJ6756521

Hello Craig Rouse,
You sent a payment of $105.90 USD to ZestAds Limited
(disputes@resolutionsupports.com)

It may take a few moments for this transaction to appear in your account.
Merchant
ZestAds Limited
disputes@resolutionsupports.com
Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
Craig Rouse
P/Bag BR 319
Gaborone, Botswana
0000
Botswana
Shipping details
The seller hasn't provided any shipping details yet.
Description Unit price Qty Amount
[B1] PR-331-01 DroneX™ Pro $105.90 USD 1 $105.90 USD
Subtotal $105.90 USD
Total $105.90 USD
Payment $105.90 USD
Charge will appear on your credit card statement as "PAYPAL *SHOPONLINE"
Payment sent to disputes@resolutionsupports.com

From amount P1, 193.74 BWP
To amount $105.90 USD
Exchange rate: 1 BWP = 0.0887131 USD

Issues with this transaction?
You have 180 days from the date of the transaction to open a dispute in the Resolution Center.
Currency conversion: To complete this transaction, we converted the payment amount to the currency of your card based on our agreement with you. PayPal's currency conversion fee is added to the exchange rate, set by an external financial institution. For more information about fees, see our user agreement.

Questions? Go to the Help Center at www.paypal.com/bw/help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.
You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.

Copyright © 1999-2019 PayPal. All rights reserved.
Consumer advisory - PayPal Pte. Ltd., the holder of PayPal's stored value facility, does not require the approval of the Monetary Authority of Singapore. Users are advised to read the terms and conditions carefully.
PayPal PPX001066:1.1:a28ebd17f53c3

regards

Craig

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2:49 am EST

ZestAds flashlights

I ordered 5 flashlights and I need to return them and haven't gotten any reply from disputes@resolutionsupports.com here is the emails I sent with pertinent info
*please provide return instructions, very disappointed in the quality of these plus no rechargeable batteries included is ridiculous*


I just received my order and sm very disappointed!
After waiting one day shy of 6 weeks they show up without rechargeable batteries?
This was one of the most important features..
I want to return these!

I can get ones with rechargeable batteries for $10/each... these ended up costing me over $16 dollars each.

Please let me know return instructions

Shannon owens

H 530.583.1545
C 530.412.1610

On jan 20, 2020, at 4:59 pm, disputes resolution wrote:


Dear shannon owens

Thank you for contacting us!

We deeply appreciate your patience and understanding. alternatively, you may check the status of your item by using the link below:

Tracking number: ln176848531cn
Tracking link: https://t.17track.net/en#nums=ln176848531cn

Usually, shipment delivery may take 4-6 weeks to be delivered. sometimes, we encounter custom or courier delays which are out of our control at it may affect the delivery time from time to time. don't worry rest assure that you will receive your order soon.

For further inquiries on your recent purchased, feel free to contact the respective online store customer support at​ support@pleasant-lifestyle.com

Regards,

Siti
Resolution supports team
— on thu, 19 dec 2019 06:05:23 +0800 shannon owens wrote —

I sent an email trying to find out the status of this order and never heard back? can you let me know what is going on with it?

Shannon o
530.412.1610

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12:43 pm EST
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ZestAds flashlights

Attention for anyone wanting to make a purchase through this company ! I placed a order for a total of 8 flashlights that was suppose to be $49 but when I submitted my order and I was charged $131.90. I placed my order early in Dec for Christmas presents and just now received my package which was damaged. I want to return these and receive a full refund. There is no paperwork to tell me how to return them.

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G
Gregg Roberts
, US
Jan 28, 2020 4:05 pm EST

Bought some flashlights that came weeks later and they were not as described. Zest ads charged me 47.90 and 121.85 for [censored]ty cheapo flashlights. They need to be returned asap with a shipping label. Very disappointed with this company. Should check your products before selling them. You may call me at [protected] so this can be rectified. Pa attorney Generals Office may want to hear about this scam unless you act promptly.

ComplaintsBoard
M
9:59 am EST

ZestAds transaction id: 7mf30948l57932027 drone

I made a payment of $135.85 USD to ZestAds Limited for a Drone, Transaction ID: 7MF30948L57932027. I have received nothing.

The Transaction ID will provide all of the information you require to process a refund.

7 January 2020
ZestAds Limited
-negative $135.85 USD
Payment

Paid with
RBS Visa debit
VISA Debit card x-2800
You'll see "PAYPAL *SHOPONLINE" on your card statement.

Exchange rate
£108.05 GBP = $135.85 USD
1 GBP = 1.2573 USD

Send to
Mark Foster
Pond house
6, The Chestnuts
Kirtlikngton
Oxon
OX5 3UB
United Kingdom

Category
Retail

Transaction ID
7MF30948L57932027

Seller information
ZestAds Limited
http://toysready.com
disputes@resolutionsupports.com

Purchase details
[B1] PR-331-01 DroneX™ Pro
$105.90 USD
Warranty
$29.95 USD
Amount
$135.85 USD
Total
$135.85 USD

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12:26 pm EST

ZestAds slim patches

I ordered these slim patches in December and I still have not received them. It has been over a month. I want my money refunded asap. I thought the patch would be good for my husband as it is hard to get him to stay on a diet but it is obvious to that this company can't deliver what they advertise so I want them to refund my money without hesitation. This is the last time I order from a company that I know nothing about. I have never had an issue with anything that I have ordered online until now. Please refund my money back to my account asap. Thank you for nothing.

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