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1.8 685 Reviews

ZestAds Complaints Summary

146 Resolved
539 Unresolved
Our verdict: When using services from ZestAds with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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ZestAds reviews & complaints 685

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Newest ZestAds reviews & complaints

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S
12:09 pm EST

ZestAds ultimate heat vest (2)

I order 2 Ultimate Heat Vests (the 3rd was suppose to be free) On November 29 and paid $79.90 to my Pay Pal account.
I have yet to receive my order and am not sure who to contact.
Invoice # c4618636427321.1
It describes this item as being a wonderful addition in cold weather as we have here in Montana. I still would like to receive them but am afraid I am out $79.00 which I cannot afford as I am a senior citizen on a fixed income. Thank you.

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2:01 am EST

ZestAds boss magnetic cell phone charging cords

I placed an order for Boss 360 cell phone chargering cords from the online company ZestAds, my payment was $25.54 on December 30th 2018. I have not heard from them at all. I even emailed them but this what comes back :
Delivery incomplete
There was a temporary problem delivering your message to cs@gotagher.com. Gmail will retry for 19 more hours. You'll be notified if the delivery fails permanently.
So I differently need assistance with this issue please,
L. Reaves

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devonwoodies@aol.com
, US
Jul 19, 2019 12:43 pm EDT

I’ve only quite recently found out the name of this company and to be honest I do not get any response, though having said that it would seem that I have purchased the automatic toilet cleaner, for $19.65 I’m advised by Paypal that I’m to get my money back

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10:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds rc construction toys complete set.

I purchased the rc construction toys set and got 2 small cheap plastic bulldozers which had no motor. Just 2 plastic toys that look like that came out of a kinder surprise egg. I paid over $60 with shipping and got 2x 50 cent toys. This is the biggest [censored] scam and i expect to be refunded for it. How do they let these scammers pass online with their fake ads. I was so pissed off when i seen the toys and my kid was so upset it wasnt what was expected as it was meant to be a xmas gift. Thanks for nothing.
I expect to be contacted and reimbursed for the [censored] as i went thru paypal.
Really is a damm shame.

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Sherry Bunce
, US
Feb 13, 2019 11:59 am EST

dealng with same crap and paypal isnt protecting my funds!

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cribton
, GB
Jan 22, 2019 3:41 am EST

I was also cheated in the same way, do rely on PayPal to safe guard you from these kind of thieves. You would have better protection from your own bank

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5:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds construction vehicles

I ordered a set of construction vehicles for my grandson and did not received what i order these pieces of junk that i received was no more than two inches and plastic I paid $24.99 plus $4.99 for shipping I want my money back I could have given my grandson some quarters for vending machine and he could have gotten a better quality of truck Don't know why they are still selling this

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Tery Soles
, US
Jan 28, 2019 4:40 pm EST

This company is the biggest scam ever. I ordered the construction set also and thought I never received it but now that
someone else has said theirs was 2" tall. I did received what I thought was a free gift from another company from China I had ordered from that said I had a free gift coming. When I opened it and it was the same two kind of trucks I had ordered from here except 2", plastic crap that the dollar store wouldnt even sell I never in a million years thought
it was the original trucks I had ordered. I wish I had a picture of them. They said the were remote control, metal and like 17" and would pick up dirt and dump it in dump truck. I cant fn believe that crap they sent and charged me $35.00 with shipping. Purchase details on their paperwork in front of me states RC POWER CONSTRUCTION VEHICLES.
I actually gave them to my niece to hang on her tree as ornaments they were so small. In process not of claim with my credit card company to get my money back. Will never ever order anything from China again. They honest to God were the size of what you would get out of a quarter machine like the other lady said.

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J
11:02 am EST

ZestAds cell phone charging cord

Ordered the 360° cellphone charging cord, paid through PayPal but the product is absolutely useless, I tried this cord on 3 different (one being brand new) phones and the cord does not work at all.
The day I ordered it I discovered that I ordered the wrong charging cord, they have three different types, I immediately sent emails to them to try and correct the error but my emails went unanswered.
Companies like this need to be made accountable for their actions!

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Carolyn Lytle
, US
Apr 17, 2019 7:22 am EDT

Accountable for their actions? Ok, maybe you meant for not answering their emails, but as far as the wrong cord goes: are you not the one that ordered the wrong one to begin with? (You stated that for yourself). You can always try going through PayPal (if you ordered through them) and see if they'll help you get the correct cord.

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Gerrit Delcart
, US
Jan 28, 2019 11:56 am EST

Ik heb vandaag mijn bestelling met ordernummer RC18845 ontvangen. Het snoer kan ik echter niet gebruiken, ik had een oplaadkabel voor een iPhone besteld, ik ontvangen een kabel met een Android aansluiting. Ik kan deze dus niet gebruiken, wat staat er mij te doen ? Hoe bekom ik mijn bestelde oplaadkabel voor Iphone ?

Mvg,

Gerrit

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Danielle Michelle
, US
Jan 13, 2019 12:42 am EST

I never ever received the phone cord. :(

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3:20 am EST
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ZestAds leather restorer

I purchased leather restorer on 23rd October (Buy 2 get 3rd free, costing $40.85. I emailed them at the end of November, and they gave me tracking number : UB540806592YP. they told me it normally takes 4-6 weeks to arrive. The items have still not arrived, and the tracking stops on 10th November. The sellers response was quite rude, and told me to wait still another 7 days, which I have, and it has still not arrived. I paid by paypal, so I am hoping I will get a refund from them.

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3:55 pm EST

ZestAds rcpower construction vehicles - whole set

The following is what I ordered. Remote control full set. I received a 2 inch piece of junk
Please credit my pay pal account.
Thank you
Sandra richards

Merchant
Zestads limited
Cs@gotagher.com
Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
Sandra richards
789. Boc circle n w
789. Boc circle n w
Palm bay, fl 32907
United states
Shipping details
The seller hasn't provided any shipping details yet.
Next time, you could earn 2% cash back on every purchase with the paypal cashback mastercard.
Description unit price qty amount
Rcpower construction vehicles - whole set
$24.99 usd 1 $24.99 usd
Subtotal $24.99 usd
Shipping and handling $4.99 usd
Total $29.98 usd
Payment $29.98

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5:25 pm EST

ZestAds t-rex charging cables

So very sad that companies like this advertise while you are playing to hook you. Why doesn't someone block companies like this who puts out fraudulent products. I hate companies like this make other look bad too.

I guess I was scammed also. Ordered on Dec 15th and trying to check status and cannot find any contact information other than emails. I'm not sure how long to wait before advising PayPal. I guess I'll wait another 2 weeks and if no acceptable rep, then will advise PayPal. Need the cables now so will research and find a reputable company to order them from Amazon likely!

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HAKMI 32
HAKMI 32
el bayahd, DZ
Jan 13, 2019 2:47 pm EST
Verified customer This comment was posted by a verified customer. Learn more

pour tout information me contacter ici(hakmi68@yahoo.fr) merci

HAKMI 32
HAKMI 32
el bayahd, DZ
Jan 13, 2019 2:45 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Numéro de transaction
8P871075L0088233W
paypal 26 nov 2018 08:32:08 PST
Numéro de transaction : 8P871075L0088233W

Bonjour CHEIKH HAKMI,
Vous avez envoyé un paiement de $19.90 USD à ZestAds Limited
(cs@gotagher.com)

Il est possible que la transaction n'apparaisse qu'au bout de quelques minutes sur votre compte.
Marchand
ZestAds Limited
cs@gotagher.com
Instructions au marchand
Vous n'avez pas saisi d'instructions.
Adresse de livraison : confirmée
CHEIKH HAKMI
EL BAYADH 32000
LES PINS EL BAYADH
EL BAYADH, N/A
32000
Algérie
Détails concernant l'expédition et la livraison
Le vendeur n'a pas encore fourni de détails concernant l'expédition et la livraison.
Description Prix unitaire Qté Montant
The Unbreakable n Fast Speed Charging Cable - Apple / Apple
$14.95 USD 1 $14.95 USD
Sous-total : $14.95 USD
Livraison et frais de dossier $4.95 USD
Total $19.90 USD
Paiement $19.90 USD
Le débit apparaîtra sur votre relevé de carte sous l'intitulé "PAYPAL *SHOPONLINE"
Paiement envoyé à cs@gotagher.com
D'un montant de €18.21 EUR
Vers un montant de $19.90 USD
Taux de change : 1 EUR = 1.09286 USD

Numéro de facture : c5238570745915.1

HAKMI 32
HAKMI 32
el bayahd, DZ
Jan 13, 2019 2:43 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Bonjour, j'ai acheté un produit chez vous et je n'ai rien reçu
Information du vendeur
ZestAds Limited
http://gotagher.com
cs@gotagher.com

Numéro de facture
c5238570745915.1
Détails de l'achat
The Unbreakable n Fast Speed Charging Cable - Apple / Apple

ComplaintsBoard
T
10:27 am EST

ZestAds t-rex charging cables

I guess I was scammed also. Ordered on Dec 26th and trying to check status and cannot find any contact information other than emails. I'm not sure how long to wait before advising PayPal. I guess I'll wait another 2 weeks and if no acceptable rep, then will advise PayPal. Need the cables now so will research and find a reputable company to order them from Amazon likely!

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Houd Elhilali
, US
Jan 21, 2019 2:29 pm EST

Bonjour, j'ai acheté un produit chez vous et je n'ai rien reçu, merci
paypal 26 nov 2018 08:32:08 PST
Numéro de transaction : 8P871075L0088233W

Bonjour CHEIKH HAKMI,
Vous avez envoyé un paiement de $19.90 USD à ZestAds Limited
(cs@gotagher.com)

Il est possible que la transaction n'apparaisse qu'au bout de quelques minutes sur votre compte.
Marchand
ZestAds Limited
cs@gotagher.com
Instructions au marchand
Vous n'avez pas saisi d'instructions.
Adresse de livraison : confirmée
CHEIKH HAKMI
EL BAYADH 32000
LES PINS EL BAYADH
EL BAYADH, N/A
32000
Algérie
Détails concernant l'expédition et la livraison
Le vendeur n'a pas encore fourni de détails concernant l'expédition et la livraison.
Description Prix unitaire Qté Montant
The Unbreakable n Fast Speed Charging Cable - Apple / Apple
$14.95 USD 1 $14.95 USD
Sous-total : $14.95 USD
Livraison et frais de dossier $4.95 USD
Total $19.90 USD
Paiement $19.90 USD
Le débit apparaîtra sur votre relevé de carte sous l'intitulé "PAYPAL *SHOPONLINE"
Paiement envoyé à cs@gotagher.com
D'un montant de €18.21 EUR
Vers un montant de $19.90 USD
Taux de change : 1 EUR = 1.09286 USD

Numéro de facture : c5238570745915.1

ComplaintsBoard
P
6:57 pm EST

ZestAds winking face flying gyros

Ordered this product on 12/15/2018 thru Pay Pal. Wanted by Christmas, for my grand children. It is Tuesday 01/01/2019. I has not received the two products ordered. I think I have been scammed for my $40.87
The invoice ID: c7381658271814.1
The Transaction ID: 2LF33370SL3176027
Requesting a refund from PayPal. I hope I am not the only one with this problem !
---Paul L.---
[protected]@sbcglobal.net

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4:45 pm EST

ZestAds purchase

I placed an order from my Instagram account via their site. My item has never arrived. There is no customer service. What is happening? I have spent my money and got nothing in return !
I ordered a cellphone screen enlarger. It cost me almost $20 and I'd like to know the status as the tracking number comes up as invalid.

What is happening? I have spent my money and got nothing in return !

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10:37 am EST

ZestAds rc construction set

I was overly disappointed when I received two little cheap plastic pieces of junk! It was supposed to be a complete set of RC construction toys😡. I will not let this go as a legitimate sale of what was ordered! I want my money returned to PayPal. $29.99
I noticed in complaints others received the same junk I did. You people need to be shut down. I don't know how you feel you can get away with this. I don't care if I look like a fool or not. Please return my money 😡😡😡 Janet Shaffer

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Cheri16
, US
May 20, 2019 11:11 pm EDT

I was sent TWO orders - the one I didn't immediately refuse, DOES NOT WORK. I have not been able to contact Zest Ads to see about getting the two charges of $32.90 each reimbursed to my paypal account. Do you have a way I can reach them or get reimbursed for these cords?

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Cheri16
, US
May 14, 2019 6:18 pm EDT

This is a set up - Zest Ads will set up an ‘account’ that charges you monthly - I have not been able to get the charges removed after ordering a magnetic cable cord for my Iphone which DOES NOT WORK. I have no way to contact any customer service. I have made a complaint with PayPal and will be notifying my bank as well.

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Wendho
, US
Jan 22, 2019 3:03 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I purchased a toy excavator on 24th november from cs@gotagher.com zest ads I have not received the item and when I email the company the email is returned as failed address I've taken this complaint through PayPal too

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Kostas Fotos
, US
Jan 14, 2019 2:42 am EST

I have the same issue with you

ComplaintsBoard
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12:07 pm EST

ZestAds flying ufo

I ordered the above product from Zest Ads through Pay Pal for a Christmas present for my grand nephew, and I still don't have it. Now I will have to find something else for him and I don't have enough time to do that before Christmas. I'm retired and have trouble getting around and don't get to see Madden except for holidays, and now thanks to ZestAdsLimited, I won't have anything to give him for Christmas. I can't track any information on it. Have I been ripped off? I have never ordered anything through this company and obviously never will again. My Invoice ID is c7396409409606.1. Thank u for any assistance you can provide. Sincerely, Bonnie Auletta

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Charlotte Donaldson
, US
Apr 23, 2019 8:10 pm EDT

On Feb 24, I ordered Frownies. I have not seen them, and Paypal keeps telling me to contact the vendor. Their email address is BOGUS! I was ripped off. Do not buy from them

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roger wooten
, US
Apr 11, 2019 11:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered a sat wave antenna and a warrenty april 9 I have not receved it order # 1932F8EE85 roger wooten april 11 2019

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roger wooten
, US
Apr 11, 2019 11:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I need it or a refund of 42.00

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Carol Bussey
, US
Jan 12, 2019 12:54 pm EST

I ordered the amazing flying ufos on December 15 and have not received them. I no longer need them and would like a credit for my payment of $49.82. Transaction SCF211815J467244N.
Carol B January 12, 2019

ComplaintsBoard
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6:55 am EST

ZestAds 4 piece remote control 1:10th scale earth mover set

The item advertised is nothing like we received it was supposed to be a remote control 4 piece digger set 1.10 scale we got 2 very small plastic diggers worth about £.80p UK money The advert had shown an adult riding on one the items to show the size and quality of the product There should have been 4 vehicles in the set plus the remote control unit

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Update by Gordon Jones
Dec 19, 2018 6:56 am EST

They took $29.99.

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Di Williams
, US
Jan 03, 2019 10:34 pm EST

Just wish to add that communication for this junk was sent by Sassy Mall who no longer have the product in their catalogue ... now there is a surprise.

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Di Williams
, US
Jan 03, 2019 10:28 pm EST

I just received my great-grandson's 'christmas present'. So devestated ... 2 bits of plastic crap . Get better with a happy meal. About to lodge a claim for refund and then PayPal. grrrrrrrrrrrrrrr. Disgusting behavior by this company

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james t williams
, US
Jan 02, 2019 4:51 am EST

this company should be made to repay all the money & shut down

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Sonia Simpson
, US
Dec 31, 2018 6:04 am EST

Same here £30 for 2 dinky toys
Hoping PayPal will refund!

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BettyLou Hruska
, US
Dec 27, 2018 7:22 pm EST

as you can see, the garbage toys they sent me combined are not even as big as my computer mouse! Cheap plastic crap...and paypal told me the same thing. But I'm going to try to get my money back. 29.98 is way too much money to throw away on this toy that wouldn't even qualify for a dollar store find.

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BettyLou Hruska
, US
Dec 27, 2018 7:21 pm EST

here's what I got -- second picture is what they represented.

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james t williams
, US
Jan 02, 2019 4:45 am EST

just the same as i received

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Bill Davis
, US
Dec 24, 2018 11:08 am EST

I fell for it as well have complained to pay pal w as told to complain to company they have 3-4 to respond ten I can raise it with PayPal does not look good

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Scott Lotzkar
, US
Dec 21, 2018 7:29 pm EST

Yup, I got screwed on this one too. I feel almost too stupid to try to resolve this one. SMH

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3:06 pm EST

ZestAds t-rex unbreakable charging cable

I ordered this charger as a gift to my dad for Christmas b/c he's horrible with chargers. It sounded too good to be true and I guess it was from reading all these other posts. I saw the ad while playing a game on my phone. I purchased through paypal on December 7th and it actually came out of my account December 10th. I paid $15.85 and was sent an email saying I would receive another email when shipped. I have never received a second email and I have emailed them twice asking about my product and received nothing. I am very upset b/c I was looking forward to giving my dad this for Christmas.

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Kathy Hemker
, US
Sep 23, 2019 1:12 pm EDT

Same thing happened to me. Took my money through pay pal, but no product 😡

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Kathy Hemker
, US
Sep 23, 2019 1:18 pm EDT

Same thing happened to me, took my money from PayPal, but no product 😡

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Beee1
, US
Feb 09, 2019 8:09 am EST
Verified customer This comment was posted by a verified customer. Learn more

Ordered x3 cables which arrived today...unfortunately they ones they sent are for android phones and we all have iPhones! Total waste as will cost more to return than they are worth😩😩 Lesson Learned!

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Snakebstr43
, US
Dec 31, 2018 9:08 am EST

Ordered the same thing except I ordered 3 cables as Christmas gifts on Dec 8th 2018. Here it is Dec 31, 2018 and nothing, goose egg. Im fixing to dispute charges as I paid through paypal. Its a scam!

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6:18 am EST

ZestAds set 3 rc construction vehicles

Purchased set construction vehicles (dumper/digger/truck) supposedly remote control, ad showed man sitting on one? Received 2 small plastic toys (dumper/digger) app 3.5 in long. These $29.98 (app £19) a big con, the 2 worth about £5-8. Believe this company is fraudulently advertising with express intention to cheat public.

Problem being usa not worth taking further especially as website is shown as unsafe

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Cirvine
, GB
Feb 11, 2019 3:03 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I ordered a ionic showerhead on the 3rd of January paid by PayPal and have not recieved it yethttps://www.complaintsboard.com/new_complaint/?editGUID=2211413e54438e8e79ad560809ea2a47

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TerryLGH
, US
Feb 11, 2019 8:53 pm EST

I have an issue. I never received these items. But if they are cheap plastic items that is not what I ordered. The web site showed a remote control excavator, dump truck and front loader. I filed a complaint with Pay Pal and they said these items were delivered to me. However I never received them, I assure you I would have remembered them, they were a Christmas present for my grandson. Please send me tracking information or return my money. The fee of $29.98 was received by Pay Pal on 12/3/2018.

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Cirvine
, GB
Feb 04, 2019 6:10 am EST
Verified customer This comment was posted by a verified customer. Learn more

My e-mail is cirvine62@gmail.com

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cribton
, GB
Jan 22, 2019 3:50 am EST

Also cheated by the same Zest ads Pay pal will not protect you from such scams NO REFUNDS

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Alicia Wallace
, US
Jan 05, 2019 2:07 pm EST

Same experience here. Thankfully purchased through PayPal, so hoping I'm covered.

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amanda rotherham
, US
Dec 21, 2018 2:29 pm EST

I have the same issue. Unfortunately not as described at all but ads for the items seem.to have gone. I wonder why they even bother sending the item all the way to uk and not claim that tbe dumpers got lost in the post? Reported to paypal as a scam.

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Teennuhh
, US
Dec 20, 2018 9:25 am EST

Same experience as Geoffrey Thrower/above complaint; supposedly a 2-set RC construction vehicles; ordered 2 sets, one for each grandson; received CHEAP plastic, non-RC, sets that are worse than a Dollar Store item

You want to try to believe in China/products …. and that is what you get!

jcouellet@msn.com

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10:35 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

ZestAds - the amazing flying ufo

Order "The Amazing Flying UFO" for my grandchild for Christmas while on FB payed through PayPal but not received the product yet. Hopefully this is not a scam really peeved if it is. Paid on 1/12/2018 and the money has come out of my account but no product. People should not post products that are not for sale if they do not want to come clean and deliver...

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4:19 pm EST

ZestAds enjoy lives order no. el9680 (easy fix magic wood)

I ordered the magic wood easy fix on 11/19/2018.

The amount of $19.90 was deducted from my account, thru pay-pal on 11/21/2018. Paid and never rec'd. If i do not get a response from you, i will paste this letter all over facebook and ask all to share. I will ask pay-pal for a refund. Alma russo 12/02/2018. I am sick and tired of being scammed with false products. No more online orders for me. I have been scammed.

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8:58 am EST
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ZestAds bracelets

I ordered four of these that change from animals to bracelets back in October. Still haven't received them. I would like some acknowledgement that I will or won't be receiving them. Since I paid through PayPal I will be reporting this. If I had paid through my debit card, my bank would have pursued it. I really was counting on these for Christmas gifts.

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10:44 pm EST

ZestAds windshield cover

I ordered a windshield protective cover on November 2nd, my payment went through PayPal and the money was taken from my account. I have no information on when my product is supposed to arrive, but it's supposed to be a Christmas gift so it'd better arrive pretty soon... If I don't get information or a set date, I will follow up with the proper authorities in order to get my item or my money back...

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