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1.8 685 Reviews

ZestAds Complaints Summary

146 Resolved
539 Unresolved
Our verdict: When using services from ZestAds with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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ZestAds reviews & complaints 685

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Newest ZestAds reviews & complaints

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M
9:09 am EST

ZestAds drone pro x

I ordered 2 Drone X Pro on Dec. 2, 2019 from Facebook posting of ZestAds and paid through Paypal. However, there was no acknowledgement, no order confirmation, no shipping or delivery info. Checked their website, there is no phone number, address or email to contact.

On Complaintboard found many similar complaints about this company. People call it a scam site. Therefore, I will try to stop payment or get refund from Paypal or credit card company.

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Snickelfritz
, US
Dec 18, 2019 4:54 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I ordered two DroneX Pro, with a warranty, on November 29. I was advised by Paypal that the order had been placed and that I would receive shipping information from the vendor, ZestAds. I have heard nothing and I have not received the product. The total for two small drones plus the warranty was $215.85. I will advise the Mastercard company of this scam and request reimbursement.

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G
3:01 am EST

ZestAds patches

I ordered these patches to loose weight it was 72.00 charged to my paypal I paid for 100 of them in October 2019 and a few weeks later I received 10 patches what a rip off I want my money back I've sent them complaints to there email they never respond. I first saw this add on Facebook it seemed to be ok and it said website was secure so I thought ok seems to be ok but boy was I wrong they are a rip off they just take your money and don't send you what you paid for I want my money or my product.

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7:01 pm EST
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ZestAds watch not received???

Bigawesomedeals.com
D-Kosh Smartwatch

Thank you for shopping with us!
Below you can find all the product(s) you purchased.
You will receive a confirmation email with a receipt of your recent purchase.
If you have any questions or concerns, feel free to reach
out to us at support@bigawesomedeals.com
Thanks again for shopping with us!
If your Product Receipt details are not shown below, please refresh your page.
Your Product Receipt:
Product Price Qty. Amount
[B1] - DKosh2 - BLACK $59.00 1 $59.00
Warranty $17.00 1 $17.00
________________________________________
SubTotal:
$76.00
S & H:
$4.95
Grand Total:
$80.95
Billing Information
Jacob R Schaffer
965 Maddison St
VICTORIA, BC CA V8S 4C6
[protected]@shaw.ca
[protected]
Shipping Information
Jacob R Schaffer
965 Maddison St
VICTORIA, BC CA V8S 4C6

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9:58 am EST
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ZestAds patches

I only looked at them on Facebook next thing I know I got charged for them. This is a shady company if you only look at their website and you get charged for product you didn't even order! I want my money back in my account as soon as possible! PleAse everyone be aware do not even look at this website as you will be charged for this fake product!
I looked on Facebook at the patches to help you loose weight they kept offering me discounts every time I tried to close out the window! And then the next thing I know I get a email saying I ordered I can't even tell u what or how many I ordered cause I closed it out. I didn't order this website is a fake I guess!

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Update by Ohio Lady
Dec 15, 2019 10:00 am EST

This is so fraud

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5:19 am EST
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ZestAds life bit watch

I purchased this item Set. 16, 2019, through PayPal. As of Dec. 14, 2019 I still have not received it. I would like a refund immediately. If I do not receive my refund I will report this to PayPal for resolution. Also report you to Better Business Bureau. Please advice me immediately about the status of the purchase. If I do not hear from you within the next week I will be forced to take criminal action against your company.

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1:04 am EST

ZestAds fittoe

I have not received this item. Please can you refund ASAP
Thank you

You sent a payment of $31.90 USD to ZestAds Limited
(disputes@resolutionsupports.com)

It may take a few moments for this transaction to appear in your account.

ZestAds Limited
disputes@resolutionsupports.com
Instructions to merchant
You haven't entered any instructions.
Delivery address - confirmed
jannette Whittam
9 Calvert Close
Rugby, Warwickshire
cv21 1tz
United Kingdom
Dispatch details
The seller hasn't provided any dispatch details yet.
Description Unit price Qty Amount
[B2F1] fitToe™ VN-0077-White-03
$31.90 USD 1 $31.90 USD
Subtotal $31.90 USD
Total $31.90 USD
Payment $31.90 USD
Charge will appear on your credit card statement as 'PAYPAL *SHOPONLINE'
Payment sent to disputes@resolutionsupports.com
From amount £25.70 GBP
To amount $31.90 USD
Exchange rate: 1 GBP = 1.24145 USD

I have not received any other correspondence from yourselves

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Update by Jannette Whittam
Dec 14, 2019 1:06 am EST

Date of transactions
19/11/19

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Dan Heysham
, US
Dec 23, 2019 1:40 pm EST

Never received my order

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4:59 pm EST

ZestAds perfect back

The ad was from instagram. I had seen this ad many times on Facebook as well. It was for the "As seen on Shark Tank" Perfectback. I had seen the product from Shark Tank and thought that is what I was ordering. The total came to $55.90. The product was advertised for $49.99 plus shipping. I decided to order because it was a Shark Tank endorsed product and offered a 60 day money back guarantee. After a month (ordered on 11/9/19 and received 12/4/19), what I received was a package from Hong Kong with a fake, cheap, imitation back brace with no paperwork. It was a junky nylon thing without even a plastic bag over it. The package didn't even have a return address. I promptly contacted PayPal because that was how the payment was made. They told me if I mailed it back by 12/15/19, I could get refunded but that I would have to pay for shipping. They gave me a return address and told me to provide them with a tracking number. Well when I went to the post office, I was told that was an incorrect address and I could not ship it until I got more information. I asked what the cost would be to return mail it after I got a more complete address. I was told it would be approximately $26 to return it. That over half of what I paid for the product in the first place! I contacted PayPal for a better address and have not heard back from PayPal and therefore cannot get a tracking number to them by 12/15/19 in order to get money back. This whole situation is a total scam. I was mislead big time by a fake ad. Please help me rectify this situation!

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1:13 pm EST

ZestAds eco heater

I purchased two of these heaters which claimed to use less energy, were advertised as ceramic and quite. I paid $115.00 for the pair. As a disabled person this took quite a chunk of my fixed income. These are two plastic pieces of junk. They are extremely loud! No where on these heaters do they even have the company name. I believe these to be frauds. I want a full refund! I could of bought these two pieces of junk from walmart for $30 to $40 for the pair. I have already contacted the resolution department of paypal.
Kaye caban

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Ariel Martinez
, US
Jan 21, 2020 12:43 pm EST

I ordered a heater. It's a joke. You can plug it in but there is no temperature control on the unit or a thermostat to control the off and on so the heater does not overheat. I tried it but it got too hot and one can obviously see that it is a fire hazard. So, I was afraid to even give it away so I threw it away not wanting to take a chance that someone would be hurt or even worse. AND to top it all off it did not give off enough heat to accomplish anywhere near what was stated that it would do. I hope someone shuts down this company right away. They are (1) falsely advertising their products and (2)
wrongfully taking people's money. I hope something can be done about this company.
Sandy Mae

ComplaintsBoard
S
6:27 pm EST

ZestAds no contact number

Who do I contact about an order. You have no phone number.
This contact info for my order is not good = support@get-orders-now.com
Get this message server not found
and also
Hmm. We're having trouble finding that site.

We can't connect to the server at get-orders-now.com.

WHAT GIVES? WHAT IS GOING ON?

If I can't make contact how can I find out about my order?

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11:26 am EST

ZestAds warm wind machine

Order place in November. Items received 12/12/19. Item not as expected. Much smaller and has no temp control as described. Pleas provide method of resolution. I would like a full refund.

These are much smaller than expected and are not as effective as anticipated. How long will a resolution to this take?

November 21, 2019, Sent by https://t.17track.net/en#nums=LW874565620CN

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10:43 pm EST

ZestAds slimming weight loss patches

I ordered the patches..after I put it on, my skin burned so bad & removing it was another horrendous experience..my skin came off .. the company has no phone number to reach them, or a website to file a resolution.. this company should be put on fraudulent list & be blocked from further sales!
This was the worst experience... my skin is still red & irritated .

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1:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds mintlyfe patch

First I want to say this company is shady as Hell! They don't get back to you if you need to cancel. I have contacted this company half a dozen times with no response. All I wanted to do is cancel and reorder seeing that I used the wrong patch. You people have the WORST customer service I have ever seen. As far as the patch, I'm interested but not with this company.

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11:52 am EST
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ZestAds bioclear nail pen

I was offered a discount on this product, they said it would be 10.49 plus 4.99 shipping. Instead, I was billed 83.00 plus shipping. I have had no response from this company or Pay Pal. My attempts to reach them have received no response. Their website is not for their product, it is someone else's website. I tried to file a dispute with PayPal but did not receive a response.

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10:00 am EST

ZestAds order - purchase drone x - not confirmed or delivered

One Drone X ordered thru ZestAds on Nov 21, I have confirmation of PayPal payment but no email order confirmation nor delivery of Drone, have a shipping tracking number from the PayPal transaction to an unknown company, transaction number from PayPal. Sent email to resolution center but no response. Will be contacting PayPal next to let them handle it and get my funds returned hopefully!

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Matt Bushnell
, US
Dec 16, 2019 1:23 pm EST

FRAUD - FRAUD - FRAUD - FRAUD - FRAUD - FRAUD - FRAUD - FRAUD - FRAUD - FRAUD - FRAUD
I ordered Drone X Pro on November 27th 2019 and have not received the drone yet. Tracking that was given through PayPal shows no movement since November 29th 2019.
Now I am seeing plenty of forums stating that Zestads is a scam, and appears to be the truth. A lot of people in several forums and such are reporting no products are being delivered.
Reporting to BBB, (already reported to PayPal) and anywhere else I see this company name associated with it.
PayPal will get my money back $75.92 or my bank will, either way you will not be keeping my money.
Thanks for nothing.

Z
Z
ZestAds total SCAM
, US
Dec 16, 2019 8:54 pm EST

[censored] YOU ZEST ADS PIECES OF [censored]! Don't feel bad they got me for $300 in Christmas presents for my kids when I bought for drones off of Facebook of all places. Facebook should know better than not to play their videos right? How the [censored] is that happening? And then for PayPal to even allow them to use their services to get money is amazing that anyone gets away with that in this day and age! All I can say is [censored] you to that company and spread the word with as much attention and vigor as I can give it

ComplaintsBoard
D
8:48 am EST

ZestAds fitbit watches

These watches were ordered for senior adults. They would not do what was described. They would not sync to sight. They are cheaply made and not as described.
There were two orders made at the same time: totaling $42.00 and $188.95. Please send return labels and my refunds.
I went to their resolution site and have done all I was directed to do, but have heard nothing. I definitely will never purchase anything from Zest again.

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10:27 pm EST

ZestAds drone-x

I bought two Drone-X models from ZestAds limited on 20 November 2019. I have not heard anything from ZestAds Limited. No emails or phone calls or text messages. As of 10 December 2019 I have not received the Drone-X's. I ordered these Drone-X's online so I know they have all my contact information. In my research I have found out ZestAds is a scam outfit. Luckily I paid through PayPal so I'm taking my case to them.

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Margaret Vanderbeck
, US
Jun 05, 2020 12:51 am EDT

I bought these TP360 PRO flashlights. No batteries so I don't know if they work.
No information as to what type of battery they take. Flashlight looks nothing like their AD commercial. Are these companies all using the same video? These are from China. Bought these as gifts.
Margaret Vanderbeck
Tacoma, WA

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8:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds tp360 pro flashlight

I ordered 5 TP360 Pro Flashlights in Oct 2019 (Buy 3, get 2 free). Order number A2AFBFB922, order date 10/10 8:10am). I only received the flashlights last week. However, the flashlights sent were not what I ordered. Instead of the TP360 Flashlights, I received 5 WZAIX P26, XPE-LED 91 flashlights. I want to have what I ordered. Please resolve or refund money

Joan Smith
13 Eastbourne Cres
St. John's, NL
Canada
A1A 5G8

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Har Baap Ka Baap
, US
May 12, 2020 8:57 am EDT

You fell prey to internet marketing. Internet marketers are fraud and will lie through their teeth to make you pay money to them. Beware, always only purchase from reliable sources and support the economy.

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12:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ZestAds drone order

Ordered the "special" rate for 2 drones! Once confirmation was sent, it was for one! I could not contact seller AT ALL and there was no way to cancel! I tried several times reaching out to paypal since this was the source I thought I could trust sending payment through, and they give the run around! Shipment Still hasn't even left China and it has taken weeks between steps! This is shady and paypal is being shady also with the involvement of them! Something needs to be done! That's too much money to be out of before Christmas!

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11:14 am EST

ZestAds flashlight

When will I receive this product? It has been almost a week and I still have received nothing from you, no other emails or anything. I ordered the multiple flashlight special on December 4, the money was taken out of my bank account per PayPal. Please be more specific when you ask me for more information but do not tell me what information you want

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8:38 am EST

ZestAds minylyfe

I ordered this thru paypal on november 21, 2019 at 11:03 am. Said it was shipped by no one and have received nothing I want my money refunded now! I will contact paypal and the better business this is a scam. Refund my $30.80 today! My name is robin cooper and I have no order number from you fake [censored] people. Says it's shipped by no one. Wtf? My email is [protected]@aol.com

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