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Zara Clothes Stores (Russia)appallingly rude & hopeless service

1
N Aug 02, 2018

Today I visited the Zara store at Okeania Shopping Mall in Moscow.

I tried to buy sneakers, shorts, a t-shirt, and underwear.

An astonishingly rude boy with unwashed hair & dandruff calmly told me he could not be as*ed to open the checkout for just one customer - and carried on putting price tags on shirts, as though I was not standing at the checkout.

Even for Zara, whose customer service is notoriously appalling in Russia, this was a new level of contemptuous rudeness.

That's the end for me. No more nothing, with this vile Zara corporation.

Neil McGowan.

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