Renault reviews and complaints 2
View all 477 complaintsRenault - Lack of replacement car even though my car was gone for almost 2 weeks
I have a Renault Captur and there was a problem with the gearbox which led to the car going for a change of the entire gearbox.
I was expecting a replacement car for the duration but it took them a week to let me know that I don't qualify for a replacement car as per Renault guidelines. I have been severely inconvenienced due to a lack of car for almost 2 weeks and I think this is completely unacceptable.
The service centre was trying their best to be helpful but they had to follow the guidelines in this case..
Please contact
Niyati Gandhi
Gandhi.[protected]@gmail.com
Desired outcome: I would like to be recompensated for the inconvenience caused.
Renault - kadjar - 3 months with renault and still not fixed
I'm extremely frustrated. I had my car towed to Renault Bryanston in November 2019 and have yet to receive my car back. It's been 3 months. I don't get feedback unless I call.
Since January they have been saying that there is a problem with the sensors but they have yet to give me back my car.
This is pathetic, absolutely pathetic. I want my [censored]ign car or keep it and give me back my money I paid for the car.
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