The complaint has been investigated and
resolved to the customer's satisfaction

Resolved Z-Coil — zero early termination fee

I am having a problem with Transfirst owning up to their responsibility. I was promised a no early termination fee, I have all the documents to prove it and now they are saying they won't honor it. It blows my mind that companies like Transfirst are out there and doing business. I recommend anyone who needs a merchant service company, not to use a Transfirst, They are not honorable in their commitment to their customers. Shame on them!!! They give the business a bad name. Spokane is a small town and lots of networking groups. It will be my quest to make sure people understand what they are buying when they deal with Transfirst.