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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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YouTube reviews & complaints 1238

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2:29 am EDT

YouTube a great channel that is being demonetized for reasons that seem more like censorship than actual punishment for not following rules

Secureteam10 is the top #1 channel ive seen as far as professionalism, truth and pure unbiased investigation into the field of ufo, s aliens, coverups and issues like the govt and others like nasa pulling the wool over the publics eyes type stories! Secureteam10 has allways been considerate of the other guy per say and never have i felt misled by anything that channel has done .if the channel gets shut down there is definitly something very wrong with your policys at youtube! There is some really sick stuff that youtube allows for some ungodly reason and yet youtube is demonitising securteam10 ? WTF youtube allows many that i cant even count, sick [censored] that is definitly corrupting peoples minds like digging up bodies of dead people, really? I think you guys are looking in the wrong direction, how about a little human intervention instead of a failed algorythm ! Please give secureteam10 thier monitisation back ! Otherwise you might as well just shut down youtube as a whole and let another company give it a try!
Sincierly, a concerned watcher

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12:04 pm EDT

YouTube ads blocking content.

Youtube places ads that block the content of the video. I can not believe this is effective advertising. Then place another ad wanting me to buy an ad blocker... This is call fraud, scam. Youtube creates the problem then wants you to pay for them to fix that problem. Extortion. And youtube wants to now sell me youtube tv. If they run the tv function like this, I think not.

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PinkBallerina22
, US
May 19, 2019 3:26 pm EDT

Ban these advertisements from YouTube immediately. I have had enough of the advertisements shown on YouTube. Get rid of the annoying advertisements immediately and resume showing videos without those pesky advertisements.

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10:50 pm EDT

YouTube internetlurker.com account termination

While watching a YouTube video (most recently for some old Nintendo game entitled The Miracle Piano Teaching System) when the internetlurker.com guy appeared at the end. Google, get rid of the internetlurker channel immediately and reupload the videos one at a time (without the stupid internetlurker.com guy at the end). YouTube is no place for internetlurker. Close the internetlurker account down or else! YouTube is not allowed to have internetlurker. TERMINATE THE INTERNETLURKER CHANNEL, Google, similar to the termination of Jliby30's YouTube channel! Rid YouTube of the stupid internetlurker channel!

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4:12 pm EDT

YouTube advert

Absolutely shocked and upset, during lunch with my 3 year old daughter here in spain on came an advert in the middle of her children videos she likes to watch, and on came on a shameful advert from ( 100% happiness ) ...Where they were saying the f/ word a few times and throwing food at people ...My daughter heard this f/word and then repeated this and i had to explain to her that she should not use this kind of language and trow food at people...So thank you youtube very much, maybe you should censor content before you air in future

an un happy father

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1:53 pm EDT

YouTube you tube

I am a big fan of You Tube. I have many interests, veganism, political events, classic rock etc., but have had the comments section disappear. I have a serious medical condition and the comments have helped with that, and other things, a lot. Is this a system wide phenomena, or just what. The comments provide insights that I would probably not see anywhere else, with ideas that are often full of good information. On my cancer I learned about many herbs and supplements as well as life style changes that have proved to be extremely valuable. Please help.

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6:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube abuse of youtube

Dear Team,

I've been a longtime member of YouTube and thousands of people, including myself, have been complaining that either someone at YouTube is either manually unticking the "Bell" icon and without it, people do not receive notifications from channels they and I subscribe to. Furthermore, I have asked Google to cease this behavior, otherwise I'll be advocating for people to peacefully march to Google HQ in California and let Google know that the nonsense has to stop asap.
Google does this to people that do not agree with their political views, sad to say, which is factual.
The resolution is simple...all of us ask that Google quit censoring people in a variety of way's and also stop unticking the "Bell" icon regarding subscribers to YouTube channels.
I am confident that someone or a group or company will look into this and resolve this asap.
Thank you in advance.

Sincerely,

Anonymous

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2:15 am EDT

YouTube ads

This morning when I wanted to watch a video an ad came up showing a woman covering her private area with a shell. It was disgusting that something like this has been allowed on YouTube. It made me feel sick and really troubled me. Im tired of seeing inappropriate ads. This needs to stop. Please ensure this does not happen again. Children have access to YouTube and this would have troubled them if they had seen it. I'm disgusted with the amount of nudity that has been allowed to show on YouTube. It's very inappropriate. Please make sure your videos and ads are child friendly.

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1:33 pm EDT

YouTube a video I had posted on you tube

i had posted a video on youtube they made a claim and said my video was in inappropriate content when there was not it was a video regarding politics but they made a false claim on my video and removed it they refuse to respond to me about what was so bad about the video they have no proof that it was inappropriate content they are also refusing to let me know if i can stay on youtube or not

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6:19 am EDT

YouTube notifications on android

Thanks to a notification that has popped up on my android phone today, tonight's episode of Game of Thrones has been completely ruined for me.

Why is there no filtering on spoiler alerts that would have stopped this being "recommended" in a country where it hasn't aired yet.

This has completely ruined my day.

You should look at fixing this and make sure this doesn't happen to anyone else. Or other big TV shows or movies are not ruined for their biggest fans.

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4:50 pm EDT

YouTube channel art

No matter what I try youtube refuses to change my channel art. This is really annoying as I don't know what the problem is. I've tried watching tutorials online, however they won't seem to work for me. I've tried using both mobile and computer devices but the end result is still the same. I would much appreciate it if I could get help as it would help me to begin my journey as a youtube and try and grow my channel. Thank you for your help.

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11:07 pm EDT

YouTube unethical behaviour, wrong presentation of the india map on one video

Please watch this video
https://www.youtube.com/watch?v=y0mx9fc7GAI&t=7s
During this video being watched by me and my kids, it is wrong presentation of the India map. It is showing Kashmir as a part of the Pakistan. It is totally wrong and illegal to show to next generation of the kids. Can you please help here by giving notice to content creator to change the video content and present proper Indian Map.

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3:00 pm EDT

YouTube please investigate 2 nicks : cu ti chan trai, gregogian hung 's violations

The 2 above nicks were violated the rules by verbal offensive, abused, discriminated, hatred, terrorist...languague, and harmful to others. Please investigated and dismisses totally 2 main persons under any nickname .You need translation to understand . Gregorian Hung show weapons he own to scare off the public. Cu Ti chan trau said he was former FBI employee !

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Update by TueKham Cao
Apr 26, 2019 3:01 pm EDT

Please share with all

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7:46 pm EDT

YouTube avi

When this download appears on my phone some young girl has her naked [censored] in the picture so i click on stop seeing this and you tube will say we will stop showing this and it asks why and i hit because it is inappropriate and about a hour it comes back up if i want porn i can switch to a porn site I'm an sure i am just one person and you have millions who watch this when i try to remove it by hitting stop seeing this add i don't want to see it.

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Update by Bob Davus
Apr 24, 2019 7:51 pm EDT

Some website i think it is avi it shows some young girl with her [censored] hanging out i click on stop seeing this ad and the you tube says we will try not to show this and it asks me why and i punch in inappropriate and it talks me we will not show it again then an hour later IR is back up if i don't want porn if you can't then maybe i will get rid of you tube and do something else.

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1:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube account deleted - for 'innocent' violations... s r rebel-in-life - youtube acct

You tube appeal - fri 19-4-2019

Hello,
Thank you for your quick response regarding lodging my appeal.
However, I still feel this 'negative' and 'binary' response is not fair.
I am a 53 year old man, who is no threat to anyone. Ignorant and innocent.. I admit on this occasion.
I do not like this feeling of being 'judged' as some kind of 'social outcast' when I have responded innocently to users of you tube.
Forgive me if I was naive, I don't use computers that much, or read lengthy terms and conditions, just like the majority in society.
However, I have learnt a valuable lesson regards violations, standards, expectations and wish to work with you to re-instate my you tube account.
I am very sorry that this situation has occurred, for any upset ive appeared to cause to other you tube users and inconvenience to
Yourselves too.
Please advise if there is or are any other routes I can take to be 'eligible' to use your website once again.
Kindest regards,
S.R. Rebel-in-life

Appeal 3 - fri 19-4-19 17.50pm

Hello,
Thank you for your swift reply.
Im non the wiser by your response as to whether or not it is worth pursuing a 'reasonable' attempt to clear my name with you tube with the aim of reinstating my suspendecd you tube account.
Im not impressed or happy with an automated response. I feel left 'confused'. At 53 years of age, im used to adult communications and being treat fairly. Can you please help advise how I access a manager... Or 'officially complain'.
Thank you!
Kind regards,
S.R. Rebel-in-life

Complaints procedure request - friday 19-4-19 18.05

Hello,
Ive received several 'automated emails' as a response to my questions regarding being banned from my 'you tube account', even complaints procedure request. I'm not happy at all... Could I resepectfully as for your complaints procedure...?
Thank you!
Kind regards,
S.R. Rebel-in-life

Could someone please respond to my upset and pending complaint once I receive details of you tubes complaint procedure(s).

Thank you...

S.R. Rebel-in-life

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6:11 am EDT

YouTube removal of video

Good afternoon

Last year my Daughter was so badly bullied she ended up being sectioned and is still receiving treatment. I think we have managed to close her account but we would like the videos of her at one of her worst times removed. She was 12 at the time.

Her name is Becky Joseph-Harden. Her videos are under her name. I am her Father Royston Joseph email address roy.[protected]@yahoo.co.uk. Mother is wendy.[protected]@googlemail .com.

The videos are still leaving her open to comments from the people that were bullying her.

Many thanks for your help.

Royston Joseph

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C
6:12 pm EDT

YouTube deleting views

On the BTS Ft: Halsey song "Boy With Luv" youtube has deleted about 20 millions views on the song, possibly more. BTS and Halsey have worked hard to make this song and music video to beat or create new records but if views are being deleted how are they supposed to beat/create records. Please give them back the views or just in general not delete them at all. In the future don't delete views just so that the views and time are averaged out or equal.

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1:06 am EDT

YouTube deleting views

Youtube has now deleted 16 million views on bts's new song titled boy with love. Their channel is called ibighit. We are trying to make a world record of getting to 200 million views and youtube has ruined it. We are overworking ourselves now trying to fix youtubes mistake. If youtube could kindly either stop deleting views or somehow put the 16 million views they deleted back that would be greatly appreciated. The first time it occurred youtube deleted 14 million views which was three days ago. The second time which was today youtube deleted 2 million views.

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5:17 am EDT

YouTube taking down a channel

Nu son has been making youtube video's since 2011. He started making video's to help with his fight against depression. He has helped a lot of young people who also had problems. Now youtube has taken down hoe channel. He has kept to youtube guidelines never had spam on his channel. Youtube should reinstate his channel, jjustgreg. Youtube should be ashamed of themselves. Please help my son
Kind regards from Linda Donkel

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PinkBallerina22
, US
May 22, 2019 1:56 pm EDT

I am so sick of Cris Garcia's new channel. I am so sick of YouTube deleting the sevensupergirls channels. YouTube should delete Cris Garcia's new channel and resurrect the cute sevensupergirls channels. Get rid of the annoying Cris Garcia channel immediately and bring back the sevensupergirls channels. Cris Garcia is not supposed to be on YouTube. I should email Google to close Cris Garcia's new channel down as quickly as possible because he is not supposed to have his channel on YouTube. Undo the termination of the sevensupergirls channels and hire a new owner as a replacement.

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R
10:25 am EDT

YouTube inappropriate treasonous ad

I was watching a video on YouTube and an ad popped up to attacked the president of the United states. As a patriot, I am highly offended and believe YouTube should be held responsible. It was an ad asking me to sign a petition to impeach the president. First off, if he is guilty of any of the claims, the Democrats have the house and can do so. So these claims must be lies and therefore false and misleading advertising. please prosecute these idiots. fine them out the wazoo.

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2:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube fake account

There has been a fake hate account made about me to victimize me. Please remove it off youtube. The account is called 'humayra shuma beanibazar sex scandal' here is one of the following links that has been posted. https://youtu.be/_pGEapXtG-w

It is all being done by a hateful ex who is ruining my life. Im from a brown community and he is literally making it impossible for me to live at ease. I will provide you with my passport Id and all things necessary. Please help me remove this and disallow any content of me being uploaded please help me

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YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

How to file a complaint about YouTube?

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2. Navigating to the complaint form
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title
- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission
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- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

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