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YouTube complaints 1219

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R
10:18 pm EDT

YouTube youtube

I am finding youtube almost impossible to use because every time I go to use it, I am inundated with ads for Bt sport and other media companies.
There does not seem to be any way of switching them off and they prevent me from accessing any video I want to see.
In effect, my computer has a virus there is no way to get rid of, but this time the virus seems to come from youtube itself.

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Update by Ray Willmott
Sep 04, 2018 10:19 pm EDT

Just as before

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N
4:38 pm EDT

YouTube advertising

This evening I have been subjected three times to distressing horror film scenes depicting a trailer from the film The Nun. This advert could not be skipped and was extremely unpleasant for someone who is sensitive to frankly grotesque cinematic material. I do not believe it is reasonable that horror material should be shown in this way without an option to filter it out in favour of more suitable material.

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A
10:47 am EDT

YouTube counting answers

I know its a petty thing that isnt that big and thats just why I think it shouldnt be to hard to make a counter that count the answers to a comment on a video. I sent on a video scrolled down and saw a very popularitet comment where it said there was 7 comments but when expanding the comments on the comment there was alot more. Yes im lonly and got nothing to do, have 50 cats and live in my patents basement but that dosnt hinder my right to complain. Except that I live in north korea... [censored] the cops are here ehh gotta send this quickly... (the last part was a joke please dont report me.)

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B
9:40 am EDT

YouTube commercials

you greedy [censored] you got most of the product free you do not need to interrupt a song and put an ad in the middle of song you don't need a ad after almost every song
sometimes I am out side working listening on comes an infomercial 5 to ten minutes long got to stop come in house and hit skip
I will never pay for your service and never buy any of the products advertised
as I said you're just greedy [censored]

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Y
8:52 pm EDT

YouTube comments section

Most of the videos recommended to me have horrible comments that are really racist or mysoginistic. It's not like youtube couldnt develop or dont have algorihtms that could easily filter through it or ban continual offnenders, it's just they're more worried about showing longer adds and tracking video length and other stats. Why do I have to do your job and flag people?

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N
1:48 pm EDT

YouTube unethical behavior

Ryan's Toy Review/Ryan's Family review is advertising toys and candy directly to children. This is against Federal Trade Commission regulations. I'm not sure whether youtube is governed by the same rules or not - but it's irrelevant because this is absolutely the WRONG thing to do. I'm a pretty liberal, laid back parent but I have had enough of this family making money by advertising to my four year old.

Please review the latest Ryan episodes and see for yourselves.

Thank you.
Natalie
[protected]

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S
1:21 pm EDT
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YouTube unable to change state location in india for trending videos.

I am from pune(state - maharashtra, country - India, language - marathi + hindi). Now I am in coimbatore( state - Tamil nadu, country - India, language - tamil) from past 6 month. Until yesterday, I used to get trending videos in hindi and marathi language, But now i am getting trending videos which are all tamil. Youtube is providing country location change.

Trending displays the same list of trending videos in each country to all users, except for India. In India, Trending displays the same list of trending videos for each of the 9 most common Indic languages. If you please provide facility to change state, it would be very very helpful.

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N
2:09 pm EDT

YouTube advertisement

A trailer of a horror movie popped up as an advertisement while i was watching a music video. as a person that is unable to watch such genre it gave me a shock as i was unable to avoid it. i trusted youtube with content showing and hence it was something that i did not expect and hence i was caught by surprise. i would not want anyone to go through the same thing that i have gone through today as i am aware that older people do watch youtube as it is supposed to be a family-friendly website.

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S
2:14 am EDT

YouTube advertisements

I understand Youtube can only do so much about viewer discretion and the rest is in our control - like if I don't want to scare myself then I won't search up a scary movie or video. But what do I do when an ad for The Nun pops up in my face at 3am (three times consecutively) when all I want to do is watch a video of my favorite Youtuber from Hawaii... Please do something about this. Tell management of The Nun to change their ad or pull it completely. Thank you

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J
11:15 pm EDT

YouTube pewdiepie

Interfere in sentiment of indian people and make mistakes of some peoples as generalized for indians. The channel pewdiepie plays with sentiments of indian peoples the guy in videos act like monkey who don't know real condition of india. I will complain in supreme court for violation of fundamental right article 21 of indian constitution which may create further difficulty for youtube to do business in india so please take care DIGNITY of india

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Update by Jitendra Meena Ron
Sep 01, 2018 11:26 pm EDT

Youtube channel pewdiepie is playing with dignity of indian people in name of comedy and violating article 21 of indian constitution for which I will complain in supreme court of india if no action taken against. Which may create any difficulty to do business in india . The channel makes mistakes of negligible peoples as generalized mistakes which is direct violation of right to dignity so please take action against channel otherwise I have to go in supreme court

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S
8:48 pm EDT
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YouTube repetition

The main feed on youtube is being constantly repetitious purposely to deny viewers to view current events in the world. This is to create a sense of lethargic class in which separates one class of human beings in comparison to another by the use of nihilism which is definitive profiling of sub standardization of beliefs systems to be considered racism or persecution for ethnicity.

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J
6:41 pm EDT

YouTube ad service

I am a very avid YouTube user and I love the platform that you have built. However over this weekend (labor day weekend) an ad for bumbershoot has taken over many of the videos I tried to watch on my Xbox, making them unwatchable as the ad created a watermark that never went away but blurred the video I was trying to watch. Please remove this kind of ad as they make the content unwatchable

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I
2:37 pm EDT

YouTube every channel that represents keneeka jekins/martin

Hello fellow workers of YouTube. I want to start off by saying I Love YouTube. It's a place I come to learn to fix/make or design an understanding of/for others. Lately I noticed YouTube has been letting things between the cracks. I don't say this in a small way I mean this in the biggest way! YouTube people are bullying, fighting, and killing others based off '' He said She said on YouTube. We have lost three people who used YouTube as a platform to communicate with their audience. YouTube you have to stop these Keneeka Jenkins/Martin Channels. These people are hurting each other in real life! They are going way to far over a closed case that took place in 2017. No one is even sure this, young lady is dead! But they are turning up dead every month. You have to shut these Channels down YouTube! People are being killed, bullied in real everyday life! Help us please. This young lady Mother is using these people to justify her actions, and her actions are getting people killed. She won't even come forward to stop them from ripping each other apart! She wants this all to continue for Money Sake. So Evil! Please YouTube don't allow our social media home become over clouded with violence, and evil.
Thanking You In Advance
Brandy J.

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N
12:46 pm EDT

YouTube deletion of youtube channel for no reason

Channel was deleted for no reason around July-august 2018 near Alex jones deletion(mundane matt)? no community complaints or copyright complaints, no warning, YouTube seems to have hacked my Gmail account. Messages from YouTube deleted by YouTube, cannot find URL, believe i was shadow banned for a long time, you have called me a criminal. I want to know why this channel was banned, account was branded without my permission and then deleted.. I believe this was intellectual property theft as this was a one of a kind channel natural wonders, the story of Jesus meeting his bride in heaven story of 4 years has been stolen by YouTube WITH slander and liable, theft of content, GIVE ME MY PRODUCT BACK STOP SLANDERING ME OR GIVE ME A REASON I AM A CRIMINAL. SPEAK UP ACCUSER! its been a month I have not heard why channel was deleted with no warning

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B
8:47 am EDT
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YouTube promoting country with wrong information inside the ads

Recently I saw an add promoting INDA as a tourism sector. There were few fact that were completely fake. I saw an add related to Buddhism and within the add there was a place named kapilvastu which is a part of Nepal. I am not too sure how can a company like YOUTUBE mislead such vital information in such a big scale.There has been lot of debate regarding where was loard buddha born but I am not going there but at least an intire district must not be stolen from one country to another just to promote its name to the world.

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J
2:08 am EDT
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YouTube stop and step gambling channel

There is a page called Stop and Step... currently the account has been closed. However the users view is it is likely to be reinstated.

The page consists of upload showing gambling and providing links to online gambling websites.

My severe concerns is this page on YouTube is promoting gambling, glorifying gambling and provides links to online gambling webpages.

Children and young adults watch these pages and can be lured into severe gambling which causes financial distress, depression and advanced mental illness.

Please do not reinstate this Stop and Step.

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G
2:51 am EDT
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YouTube picture

I have asked many times to have my daughters pic removed from YouTube. She is 11, did not create the account and had a right to privacy. Have contacted YouTube continusly for the past six months year, but no resolution.

Unacceptable in my opinion, I want her pic taking off!

Surely it can't be that difficult!

Her name is Myiesha Rafiq and when you put her name in her pic comes up.

Her friend who has moved abroad set up the account and they are no longer in touch. Prior to going we asked for her password she used to set up the account and she had forgotten.

So annoyed and frustrated. My daughters pic should be removed. Surely as a minor and GDPR this is unacceptable

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J
9:23 pm EDT

YouTube dogs getting killed and skinned and getting beat I tell killed made me cry

It is very graphic made me cry and needs to be taking of what if a kids sees that I cried it was dogs getting bet in the head with a stick I tell killed it is very graphic and sad needs to be takin down know it is heartbreaking you guys would let that be uploaded and need to take it down before I share it on Facebook and Instagram and tell that this was put on YouTube and didint Evan thank about taking it off

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M
M
Michael Holly
, US
Jul 07, 2021 11:56 am EDT

Youtube has been screwed up since Susan Wojcicki took over as CEO. She needs to be fired ASAP!

N
N
nancy forever
, US
Aug 29, 2018 1:10 pm EDT

youtube needs to clean up the porn and violence hope to see a new company soon

ComplaintsBoard
B
8:48 am EDT
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YouTube ads and auto selected videos

When I watch youtube, I expect to see ads. Fair enough. But the same ads come non stop. When I click on 'report this ad', and specify 'not interested in this ad', google says 'we'll try not to play that again'. Well maybe they should try a little harder.

The ads in question have nothing to do with my video choices, nothing to do with any of my searches or sites visited. So why do they keep coming? (PS: I'm not interested in a day-glo paisley puffy shirt, so stop playing that ad!)

When I watch a video, on the sidebar, youtube generates related videos. Sometimes relevant to what I'm watching, often not. But even so, once I click on the side bar and click 'remove video/not interested', I don't expect to see it again.

Case in point: I'm watching One Kiss, by Dua Lipa. The next video offered is Drake. Not interested, so I click to remove it, and say 'not interested', but when One Kiss is finished, youtube automatically plays the Drake song I said I was not interested again. Why? This is stupid.

I am signed in. So if I'm signed in, youtube/google knows who I am, and I'm sure they save my choices and note my preferences. If I say I am not interested in an ad, or a video, I don't expect to see them again.

And I don't mind seeing ads, I realize they are part of it. And yes, I get it: if I've been looking at websites about camping, and websites to book travel to campsites, I could see why an ad for camping gear would show up. But I have never looked at sites selling day-glo paisley puffy shirts, I have never searched for day-glo paisley puffy shirts, I have never purchased a day-glo paisley puffy shirt, so why do I get multiple hits from the same ad for day-glo paisley puffy shirts, especially after posting repeatedly 'not interested in this ad', and 'seen ad multiple times'?

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L
5:53 am EDT
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YouTube complain about the youtube ads about horror movie trailer

Dear officer,

This is the very serious complain letter refers to your 5s advertisement about horror movie trailer. During the time, I'm using your app to watch the channel which I like, suddenly the horror movie trailer was rushed into my sight! That caused very huge discomforts on me! And may have very negative psychological influence on me!
The trailer is the new coming Conjuring series, and the first appearance of the ghost is definitely my nightmare! Pls stop processing those horror movie trailer as the public advertisement! That's not kidding! For very serious announcement!

Yours sincerely,
User: L

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About YouTube

YouTube is a video sharing platform that has revolutionized the way people consume and share video content. It was founded in 2005 by three former PayPal employees and was later acquired by Google in 2006. Since then, it has grown to become the second largest search engine in the world, with over 2 billion monthly active users.

The platform allows users to upload, share, and view videos on a wide range of topics, from music and entertainment to education and DIY tutorials. It has become a hub for creators, influencers, and brands to connect with their audiences and build communities around their content.

One of the key features of YouTube is its algorithm, which uses machine learning to recommend videos to users based on their viewing history and interests. This has made it easier for users to discover new content and for creators to reach new audiences.

YouTube has also become a major source of revenue for creators, with the platform offering various monetization options such as ads, sponsorships, and merchandise sales. This has led to the rise of a new generation of content creators who have turned their passion into a full-time career.

In recent years, YouTube has faced criticism for its handling of controversial content and its impact on mental health and well-being. However, the platform has taken steps to address these issues, such as implementing stricter community guidelines and providing resources for users to manage their screen time.

Overall, YouTube has had a profound impact on the way we consume and share video content, and it continues to be a major player in the digital landscape.

YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.
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Overview of YouTube complaint handling

YouTube reviews first appeared on Complaints Board on Sep 18, 2007. The latest review A Personal Perspective on YouTube was posted on Mar 7, 2024. The latest complaint Russian Propaganda advocating cyber war and death was resolved on Mar 18, 2022. YouTube has an average consumer rating of 1 stars from 6505 reviews. YouTube has resolved 29 complaints.
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  1. YouTube contacts

  2. YouTube phone numbers
    +1 (650) 330-0100
    +1 (650) 330-0100
    Click up if you have successfully reached YouTube by calling +1 (650) 330-0100 phone number 3 3 users reported that they have successfully reached YouTube by calling +1 (650) 330-0100 phone number Click up if you have UNsuccessfully reached YouTube by calling +1 (650) 330-0100 phone number 2 2 users reported that they have UNsuccessfully reached YouTube by calling +1 (650) 330-0100 phone number
    +1 (650) 253-0000
    +1 (650) 253-0000
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    +1 (212) 843-8308
    +1 (212) 843-8308
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    Staff Editor
    +1 (989) 725-8119
    +1 (989) 725-8119
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  3. YouTube headquarters
    901 Cherry Avenue, San Bruno, California, 94066, United States
  4. YouTube social media
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