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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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YouTube reviews & complaints 1238

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M
10:49 am EST

YouTube randy enslow we for the people clinton iowa

Randy Enslow of Clinton Iowa is reported to be a First Amendment Auditor. I am a strong supporter of the First Amendment. I served my country in the US Army to defend those rights. Yet Randy Enslow under the guise of a First Amendment Auditor, has made a point of harassing, taunting and haranguing Clinton County Employees and citizens in the Clinton County Courthouse, in an attempt to elicit a negative response from employees so he could sue. He has gone to the extent of going to a Deputie's home and recording and has stalked and harassed a Bailiff three times when the Bailiff was off duty out in the public shopping. He had posted a recording he made a the Jehovah's Witness Church where he harassed them and called them "War Mongers". The man does not understand the First Amendment. Multiple citizens have filed criminal complaints against Randy Enslow for him harassing them and him telling them that there is nothing they can do about it and he has the right to do what he wants. All I ask is that all the videos posted on his "We For The People" page either be taken down or you blur the faces of all those who specifically told Enslow in the posted recordings that he could not use their images on any social media site. Enslow is getting paid for our images. I am one of the Bailiffs who works at the Clinton County Courthouse. Thank You

Mollie Galusha
Clinton Iowa

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D
8:47 am EST

YouTube complaint

YouTube says it supports the creators but in realitiy you would rather leave what is okay or not okay as a gray area rather than defining it. YouTubes policy on violence when uploading a video about a video game (example: Skyrim made by Bethesda) if there are 107 seconds IN TOTAL out of a 10 minuet video and someone uploads it as the MINIMUM for violence and it gets flagged and manually reviewed and then gets moved to a higher bracket even though videos of the same nature have not had te same thing done to them. That is utter crap and completely unlike what should be done. If you need more help understanding why people are getting so upset about the way YouTube works the go watch the video that I link below. And then change your policies so that they are cut and dry.

Video Link: https://www.youtube.com/watch?v=AzUVg6rhwvY

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3:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube auto cc

It was very insulting to read what the dutch auto captioning wrote on my newly posted video, today
One of the captions stated that I was having a bad hair day. I have cancer, which effects the condition of my hair. There were a few remarks about Muslim people. Why don't you people remove auto captioning and just leave it as a choice and save your company a complaint? I had to take all of that captioning out because I was not sure turning it off would work on my part of the video. It was insulting and childish. No excuses. I doubt that you could say it was just a translation error when bad hair day came out in perfect English as with the Muslim comments. The rest was in dutch.

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O
3:44 pm EST

YouTube home page

Hello

I would just like to register a complaint about the new look youtube homepage.
There is an obvious trend on many platforms for large thumbnails.

This makes browsing difficult and tedious because of the need to scroll more,
you see less on a screen and also re-finding stuff is less clear for some reason.

It would be good to have the option of small or large thumbnails.
The trend for the 'infant picture book point and click' style page feels patronizing.

Please have this sorted by teatime.
Regards

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L
1:55 pm EST

YouTube unethical behaviour

While watching some you tube with my grandson last night he clicked on a person "Flamingo" playing roblox. It was a video from 4 weeks ago 11-11-19 it said. In this game his character was dropping guns all over in the game trying to get people to pick up the guns and shoot the other characters. As a grandmother of a 10 and 9 year old it was very disturbing, I understand there is a lot of disturbing content on your you tube but I have never seen nor imagined I would see something like this.

My grandchildren have to do active shooter drills, I believe it's once a month, to tell you the truth I pray every night they will never have to do the real thing ever. And then this Flamingo insights this kind of thing on your channel, he can do this in his own home in private, but please not on channel where children are watching and he's trying to encourage them in this type of behavior. I'm hoping you knew nothing of this and if you did I don't understand why you would allow this type of content. I know I'm just 1 old lady but I'm their 1 old lady, and I need to speak up for them. Please, please don't let this person or any one do this kind of thing on your channel. Both of the children are on your channel all the time, they enjoy it so much, and then someone has to come along and ruin it for everyone.
If someone could respond I would appreciate it.
Thank you,
Elizabeth Henry
[protected]@yahoo.com

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Graptharr
, US
Nov 12, 2019 3:35 pm EST

Holy crap lady your gonna have to get off the internet. That's his house and channel. Would you go to a farmers barn and telling him it shouldn't smell like horses. Just change the channel or stop being old

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B
4:00 pm EST

YouTube conservatives being censored once again

Why are you censoring Judicial Watch and other sites for simply telling the TRUTH? question is rhetorical since I am well aware you and the other far left radicals can't stand the Truth and actual FACTS. It appears you are trying to influence elections for the DNC because the only way Dems win is by cheating and you all are helping with that CHEATING.

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11:30 am EST

YouTube watching movie"the white crow"

It has subtitles. They were being used in the first part of the movie. They stopped being used for the most of the movie. I only understood the English, some of the French, and non of the Russian. I think the subtitles in English should have stayed on for the entire movie.

I would like to have this resolved by not charging me for the movie. I do not want to watch it again. I used my best appreciation and understanding of body language. I knew about Nureyev.

I hope this does not happen to all subtitle fims. I hope that this small easy resolution can be resolved in my favor. I do not need all the additional comments
and suggestions. I thank you for rapid resolution. I love utube. I hope to subscribe in the near future. There are a tremendous number of app that we are need to choose from.

Have a wonderful day. Have a successful year

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L
10:30 am EST

YouTube funeral adverts

I have lost my entire family over the last 11 years. My sisters, brothers, mum, aunts, uncles, cousins and a friend or two. Then my partner 4 weeks ago. Looking up things like NDE to comfort me through my grief I have since been innundated with [censored]ing funeral adverts. Or some guy telling me how much it costs. Then life assurance. These fear mongering adverts are beyond contempt. I put up with hundreds of ads a day by using You Tube. No after paying for funerals I'm hopelessly in debt. Yet you keep putting all these up. How can you do this to a grieving daughter, sister, niece, cousin aunt friend. That's me by the wayShow some [censored]ing decorum and fix your algorithyms. I'm sick of you. I do all your nasty little surveys and so on to help but this is beyond a joke. A bloody man telling me how much the council is [censored] and going to make sure I have to pay loads for my funeral etc etc etc. STOP IT. https://www.youtube.com/watch?v=AZ-Jhl5iZk0 is the video that it came on again and again as well as nearly every other video. You're so greedy and selfish. I was going to do a channel about art and how to do certain crafts when my grief eases. But if I have to put people through that I don't want to.

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8:43 am EST

YouTube premium

I was charged last month as well as this month 3 separate charges of $11.99! I submitted a complaint and heard nothing back. Then I see it again this month! I never wanted this and was never asked about it! I want my money back I'm going to attach the photos of my back where it was taken out and i had to call my bank to figure out who they were that was taking this because it didn't even come up with the company name at first! So 3 charges of $11.99 last month and 3 charges of $11.99 this month! Email is [protected]@yahoo! I need to be contacted ASAP please

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8:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube fox videos

These keep showing up when I hit my notifications! I do NOT want Fox news or photos of TRUMP showing up ANYWHERE when I log into my subscriptions. I neither subscribe to, nor do I watch television anymore. The main reason is that I don't want to see either that individual or Fox News. If I am on Twitter, I expect to run into this. I do NOT expect to see this when I hit my subscriptions on my YOUTUBE PREMIUM ‼️ Please make these go away.

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5:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube user

on the 23r of this month i had a call about a person filming without permission as i am a security officer i asked the person in question not to film me he carried on filming he was asked on several occassions about this he fimed other members of staff aswel he then went to one of our other building an was refused entry again as he was filming members of the public in a building which has delicate circumstances i was in full uniform and did not want to be filmed please watch this blog of my day out in stockport under the gdpr rules of 2018 he has broken the rules and uploaded this to your channel so everybody can see who i am in full uniform also the comments that people have replied one person calls my colleuge guy the gorilla as he is a black person this is unacceptable and legal advice is being put in place about this gentle man harassing people at work when told to stop filming my email address [protected]@aol.com and want this to get your priority attention this person has said he will come back with full body cameras to film us again please look at this blog this person refuses to stop filming as declines our request for privacy and under this law of 2018 in our country has to stop and this blog taken down otherwise this person will be sued and taken to court under this law

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J
2:59 pm EDT

YouTube closed caption.

You obviously do not monitor or check your Closed Caption personnel and I suggest this issue be addressed.
The spelling is absolutely TERRIBLE and shows that the typists do not follow the news or even listen to the videos.
IF I were deaf, this service would be of no use to me because of the spelling, alone.
How bad is the spelling, you ask?
My 5 yr old grandson notices when the words do not display what is being said.
If you need more people, I can provide you my resume for consideration.

[protected]@gmail.com

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A
12:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube making fraudary and financial irregularities.

Some miscreants are running a youtube channel called - School of roohaniyat. They are cheating money by offering islamic rituals like jinn pari etc. They collecting money from innocent people through this channel. They first post fraudulent video on this channel and then starts chatting through whatsapp etc and sends link like instamojo, etc asking money. After than they stops chatting and hides. This is repeated for new innocent people. And they are doing this from 2017. I ask to remove this channel.

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Update by ABC5050
Oct 24, 2019 12:48 am EDT

Please take action to save innocent people.

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A
12:31 pm EDT

YouTube discrimination

it has become clear that your agents are discriminating against me for a number of reasons 1} i am a medical cannabis user & 2} i am canadian. my feed page is locked on very large format and only unwanted subjects are pumped in. my "do not recommend channel" or "not interested" doesn't work, the unwanted videos keep coming. it is illegal to discriminate even if instructed to do so by the government. please quit discriminating against me! please fix my feed page for "anthro"

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12:59 am EDT

YouTube hacking of dhakad khabar channel

Hi,
I am writing this mail regarding a youtube Which has been hacked and deleted from youtube "Dhakad Khabar", i think youtube has 70%-75% all over the world, but what type of security is this that any one can hack & delete your Channel, you might don't know that in INDIA non of the main streem Media show the true news, Dhakad Khabar was doing there job & sowing the True News, & we were happy atlist some one is showing the true News, but that channel is also hacked and deleted from youtube IS THIS THE SECURITY YOU PROVIDE,
Kindly make youtube secure and take Strict action who had done so

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6:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

YouTube unsuitable videos on youtube

having previously complained about the nature of some videos being linked to various subjects, the example I gave was: I was watching oprah interviewing witnesses with ref to the allegation relating to Michael Jackson and those similar titles suggested by youtube were 'grooming' and having followed the trail i eventually arrived at dog and horse grooming or rather that is what the claimed, such is their perverse nature, I asked if consideration could be given to having them removed but, todate, nothing has happened and the said videos are still on offer to me.

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Update by Simonside
Oct 17, 2019 7:04 am EDT

I wish to update my complaint by adding the offending videos are now located in 'films full movie english' and similar selections, moreover they now appear to include unsuitable videos of young girls! Please dont ignore, remove now.

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11:09 am EDT

YouTube defamation and unjust removal from the partner program

My channel was taken from the partnership program for reused content all videos are mine and recorded by me it has taken youtube 4 months to tell me this and now will not respond to any of my queries, , I recieved a warning also for nudity and sexual thumbnail/ content, two weeks after being removed from the program, we appealed this as this was ridicious the video is nothing like that, we find this is digusting and defamotry to even insinuate this, the video in question is of my daughter with our pet dogs, we are all extremly upset by this remark and my daughter is deeply distraught, we are not happy at all. Our channel has been a target, and you cannot give us a reason as to why we have been removed .
Another channel on youtube had most of our videos on their site, without question and they was monetised too! also other channels have our videos on your platform, again monetised . It seems all other channels can gain from our videos except for me and our family. It has takenTHE OTHER CHANNEL 9 months to remove OUR videos from their channel making me copyright strike them in order to do so, I decided to give them the benefit of the doubt and retract the strike after they finally released them all, our channel is extremly similar to THIS channel, 30 seconds videos that are entertaining and offers educational value in the long descriptions we write in the videos, yet our channel is taken from the program ...why? This has been now going on for 5 months and we are deeply upset. We had a welcome income for youtube and you did not give me a chance to put our channel right. Noone it seems can answer us why you have removed our channel especially when other channels that are the same with same content, hence we had lots and lots of videos on THIS OTHER CHANNEL... that are still on your platform monetised. we cannot see any violations and nor can anybody else it seems never mind such a severe violation that you permanently removed our channel, but cannot tell us why? this make no sense at all, I would like the warning taken of my channel and I would like you to reconsider my channel to be put back on the program and tell me why this was done thank you for your time .
yours sincerly P meyers
channel ID : https://www.youtube.com/user/meyers951

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3:32 pm EDT

YouTube youtube account

I'm in urgent need of help. My friend and I, being silly, uploaded three videos to YouTube with a fake name. We were only about 8 or 9, so we were pretty immature and were playing make believe. It is haunting us to this day and we are always worried that our friends are going to see it. Please advise us on how to sort the issue as we don't have access to this account. A quick response would be great. Thank you.

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2:53 am EDT

YouTube youtube playlist

Hi on my account with gmail address as [protected]@gmail.com I had a playlist named 'songs'. Yesterday I realised it wasn't there. I never deleted it I want you to help me find out how it happened.

Is there someone else using my account too?

I've been getting suggestions of videos which someone in particular I know would rather watch and was totally obsessed with me unless I broke up with them.

The reason of breaking up with them was my feeling of doubt of them spying on me and getting inside my phone which they had created on various occasions.

please check if its third party involvement if you can sense, which caused it to happen.

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2:38 pm EDT

YouTube theft of intellectual property

I made the mistake of searching for the one youtube video I had made (for my first book). It brought up a number of other items, including a lead for:
https://www.youtube.com/watch?v=fnNFpWQO_ao

It advertized that a complete free copy of the work, for which I own all the rights to reproduction and distribution, was available for download at www.audilib.com.

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YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

How to file a complaint about YouTube?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title
- Summarize the main issue with YouTube in the 'Complaint Title' section.

4. Detailing the experience
- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents
- Attach any relevant supporting documents but avoid including sensitive personal data.

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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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- Submit your complaint by clicking the 'Submit' button.

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- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about YouTube on ComplaintsBoard.com.

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