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Yoga Jivanamy damaged bike

1
W Nov 19, 2017

Dear Iceland Air,

I purchased a brand new fold-up bicycle in the United States and had it checked in as Fragile Luggage. It had a tag on it that warned to "Handle with Care". Well, it wasn't. I even paid 116 US dollars with my credit card, to check it in.

The back side of the bike is now damaged.

This occurred on 15 November, 2017 on Flight FI680 from Seattle, Washington.

I would like to have my 116 dollars returned to me please. This way i can use the money to repair my bike.

Thank you so much,

Wesley Bassett

Yoga Jivana
Yoga Jivana
Yoga Jivana
Yoga Jivana

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