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YES! Communities complaints 320

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March 27, 2020 My name is Yolanda. I live in Oakwood Cove in Dallas Texas. My neighbor has a water issue with waist water, which has come to my side and underneath my home which is paid for. Misty the manager said there's nothing she can do because it is the responsibility of the home owners. Well I and my family are suffering for my neighbors problem. You...

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YES! Communities Lies about everything thing they claim they are as a landlord

The truth about yes communites! I lived at redwood at the lakes since 2015. Where I was renting a mobile home trailer from them all the way up to august 2018. On 1923 nicholas street lot 87. During those years at redwood at the lakes were great. Never had an issue. The manager did not put up with drugs, or any violation of their rules. If you broke the rules you were evicted. Well during this time redwood at the lakes tried to get me to purchase one of their mobile homes. I would not buy one of their mobile homes because they are asking to much for those used mobile homes. So we continue to rent redwood at the lakes mobile home. Well in august 2018 the staff of redwood listed a mobile home 1707 lionel street lot 154 up for sale on their site and the contact person was one of yes communities staff members that work in redwood front office. The employee decide she would try to sale mobile home for a homeowner that owned their own trailer. Well first off this is against the rules redwood staff is not supposed to sale a person mobile home om their site or be the sale person. They are only allowed to sale yes communities trailers. We bought the trailer as we saw it as a deal, and it was a fixer upper that we could fix up and our lease was about to end 1 september 2018. After we bought this home, we were burglarized by I will not say residence because they were on no lease. They were people that live in this park and are not on a least. We had a witness that saw who was the ones that burglarized us, and we told redwood manager about this because this is a violation of the rules of yes communities. Well management did nothing about it instead we started getting stalk by these individuals because we reported the burglary to the wylie police. Well once again we emailed the manager of redwood and told her we are being stalk by the ones that burglarized our purchase home. Once again nothing was done about it. We wanted to move out of are renter and move into our purchase home before the end of our lease. That because of the stalking happening we had to end up paying another month's rent because we could not get move. And not once did the manager of redwood do anything to stop the stalking and didn't care if we had to pay another month of rent. Finally, in october we moved to our purchase home on 1707 lionel st after the manager sent the maintenance man to tell us when we move the stalking would stop because we threaten to get the news reporters involved. Well it did not stop the stalking went on for a year. I have a year of evidence of police reports, security video footage, and all other kinds of evidence that I had to offer the manager and she told us she didn't want it. And during the year of email after email to the manager notifying her of the stalking the manager not once did anything to stop it. We called yes communities and reported the situation
And instead of getting the rule violation fix no they told us if we don't like it we can move. The manager of redwood a property of yes communities did nothing to do as required by law to protect and make sure their residence is safe. Instead there is favoritisms and collaborating going on with certain residence and nonresident living on this property. Yes, communities tried to get an attorney involved as to try to intimidate us. The manager put us on a month to month lease as retaliation, and because of the negligence of the landlord to protect it residence. This stalking has cause mental anguish to my wife, my son, and to me as a disable veteran. Where I was only 60% disable when we first moved to redwood in 2015 and now after the stalking, I am 100% disable? Last is yes communities has never been sued by any residence because they get them to signed a arbitration agreement so you can't take legal action against them then they offer one of there lame settlements if you become a issue for them when they violated your rights or the laws they are required to do as a landlord. This settlement is one they will let you out of your lease, two they will buy your mobile home, or last is they will move you!
Yes, communities is the largest manufacture mobile home community of the usa. And they took out a 4.6-billion-dollar loan from the federal government called the fannie mae loan.
The purpose of the fannie mae loan is yes communities is supposed to provide a safe family-oriented community at a reasonable price for the lower income. I am a disable combat veteran and this stalking has cause psychological damage to my ptsd and tbi, were I am now unemployable 100% disable. It caused psychological damage to my son where he has to be admitted to merridell achievement center, and it effect my wife ptsd were she has to been admitted to psychological hospital and has been recommended to green oaks center. Yes, communities only cares about rent money but not doing their responsibilities as a landlord for the safety of the residence. This community we're I live has not done the landlords responsibilities required by law or the fannie mae federal loan,
I have no arbitration agreement with yes communities. Yes, communities have blown me off that they made it were I have no choice to file a lawsuit against yes communities for public nuisances negligence of the landlord, personal injury mental anguish for a trail by jury. Report them to the agency that they received awards they do not deserve and make their true reputation know by all means.
Closing if you want to live in a high crime, drug infested, landlord that don't care about the residence safety but only cares about your rent money. Yes, communities is the place for you! And this is the true yes communities I lived the nightmare and still fighting for my rights. It a good thing I have the veteran affairs and other federal and state agency that protect their veterans!

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3:10 am EST
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Oakwood forest has an employee name Brandon. He works there but does a terrible job at fixing things, if he focused on work rather than joking on the phone and laughing with other people he can get this done faster. Last week when he had come, as he was leaving he dropped some tools and I was walking him out and as he picked them up at a slow paced I looked...

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9:08 am EST

YES! Communities how we were treated and things were handled

I am a owner of a property which was due to surrender the keys at McConnell crossing in Greensboro NC and I feel like we have been forcefully moved bullied out our home and the office mgr was very unprofessional about how to resolve the matter in order for us to stay. My husband who is the provider of this family had to step down from his job in November for medical reasons still tried to cooperate with the office even when he knew that finances was in jeopardy. We were told that we were late consistently. We even had a court date that we had no knowledge of months back for what we still dont know. After being told that the bank and community dont care about how or why it's late regardless to other obligations that's not a concern. Unprofessional arguments about a time frame that we stated we could pay this day was told that we had to pay on this day or couldn't accept payments (in so many words). This has been the worst purchase I've ever had. After financially meeting the request of all the past due plus the month falling into was met ( with organizations helping) she then wanted us to put our mortgage and lot on bank draft and refusing to due so force us to have to turn in our keys(short version of the story)The maintenance on the yard was never done. But the day we were moving the lawn was being done.Our mortgage and lot rent were almost the same which is crazy than to go up on it for what. Looking at my pay history I see charges that I need explained because there are a lot of late fees and different amounts from our records. I did a complaint on McConnell crossing website and the property mgr tried to address me with it and I left. Then she addressed my husband over the phone also stated we dont have receipts. We turned in our keys on the 24th of January but still have not yet sign a surrender letter because no one could get the letter and notarize it. Mgr stated on Sunday that we didn't have to wait for her but it was a third party call suppose to been made that same day. Excuse me if there is something I left out but would gladly explain anything if corporate office could give me a call [protected] or email: [protected]@gmail.com Thanks!

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4:14 am EST

YES! Communities new ownership, consistent issues with new home, renting vs. lease purchasing

Hello, we are residents at Sheffield Estates in Hammond, IN. We picked this home while it was brand new and being set-up in 2015. Immediately we were met with many issues which some were handled and some were not. We signed up for the lease purchase option under Four Leaf and First Choice. Since Yes acquired the property, we were told there was no more lease purchase but those who had the agreements with the old owners would still be considered as such. My question is how can we be considered buyers? How can our original lease agreement under the old property owners still be valid? We are not with any bank, our escrows dissappeared, homestead exemption went away and there is no longer any evidence on our credit report which it was under First Choice and Four Leaf. We continue to have issues but the office won't assist because they say we are buyers when we are not. Please advise

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7:38 pm EST
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YES! Communities Land lease

I very much appreciate your kind consideration regarding my Son's serious car accident, by sending me a Land Lease Violation Letter. I have no idea how much I need to pay to get caught up and a month ahead on the Land Lease, I am already paying $600.00 per month. I am a senior citizen on a low fixed income.
If you wish to evict me you will need to buy my house for $90, 000 I am current on my mortgage payment.

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Shaun R.
, US
Dec 15, 2019 7:14 am EST

Thank you in reaching out to Yes! Communities through this third-party site. Part of the Yes! Communities agreement is paying on the land lease for the property your manufactured home sets on. If you are behind in these payments, please contact the Resident Relations Department at [protected].

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Snowman07
, US
Dec 15, 2019 1:34 pm EST
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Replying to comment of Shaun R.

Ok, can some one please tell me how much do I owe on my Land lease?

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7:00 pm EST
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I have lived here 20 years and seen at least 3 different companies as owners. The park has continually gone to the trash. As of late, they sell homes on a rent to own basis and the clientele they rent to is trash. They destroy the homes and then walk away. Just this week a home near me was demolished because they couldn't lease it. I happen to know that...

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9:36 am EST

YES! Communities being charged late fee and still neighbor dogs are using bathroom in my area.

I'm writing to see why I was being charged an extra 50.00 on my rent for dropping off my rent at 8:30pm. In which the 5th. in not over until 12:01pm. Plus I'm paying rent and their is still dog [censored] in yard. I can't even come out my dog without seeing dog [censored].

I don't owned a dog. Lot 50 owes dog. But I and being charged an extra 50.00 paying my rent at 8:30pm.

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9:21 am EST
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YES! Communities no overtime/ no bonuses (huge pay cut)

I am a spouse of a Yes Community employee. I find it very hard to understand how the company has money to spend of trips, mandatory fun days, and truck shows, but in an instant overtime is taken away as well as bonuses? This is a huge impact to our household income! Is this happening in every district? It's the holidays and nothing extra is coming in. This company states that they care about family but we are on edge and looking for other employment because someone in the district office had been mismanaging the finances. They also have gotten rid of many contractors and added more work to the employees! Wow, more work less pay, ridiculous! I own my own business and it's pretty clear that priorities are messed up. This will cause the company to lose some very reliable and valuable workers.

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Update by Haley Jones-Johnson
Nov 18, 2019 4:54 pm EST

You did not state that you would look into this situation, send this information to the appropriate people, or even try to do better but you only have just defended it...

This matter has not been resolved...

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YES! Communities manager and maintenance

I was hired to do some work on a friend's "new" (POS) trailer in the Overholster Village in Oklahoma City Oklahoma. Yesterday Nov. 5th while working on the property the maintenance man backed out of the driveway next door at an extremely high rate of speed slamming into my lowered tailgate with his golf cart. Today I went to the office to speak with the manager about getting it fixed and he says" 1- your not authorized to work in my community, 2- your not authorized to park on my curb and 3 the damage was already there. I then said if you don't want to handle this professionally then I'll be forced to sue, he then responds with I'll wait to hear from your attorney, you can now leave. Then called my friend stating I threatened his life and cussed him out, which couldn't be farther from the truth. He told my friend me and my truck were no longer allowed on the property. This guy is a joke and my attorney is going to mop the floor with him and his company. I am suing for loss of wages, defamation of character, slander and for the damages to my truck. Stay away from these people they will screw you quick fast and in a hurry if you drop your guard for a split second.

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No security deposit returned, no one responding, over 30 days. I was approved by the office manager, Ally, of your Groveland Manor location, whom I communicated these occurrences back in August that I could vacate the home. Due to a long list of unfortunate circumstances resulting from the actions of residents who lived on the same street, I did not feel...

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On Oct 16 I was told I could place 975.00 deposit to hold a home to move into on nov1. Which I did, however on Oct 27 I learned that my job was not transfering me to Oklahoma from Pennsylvania. It is Oct 30th and I am getting the run around from westmoor stating that a regional manager can only agree to a refund. I have called twice and noone will return my calls. I just simply want my deposit back.

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YES! Communities lot rent

When we moved here it has not been 2 full years we were told it would only increase 10 and trash and everything was included in the rent after the been here the first 3 months January can we saw the increase 10 dollars understood then 6 months later we get a notification of an increase of 25 which was not agreed upon when signing up but they stated the were updating the property nothing updated but they added a big shed for maintenance that dont fix anything thought they were adding better grass but only where they added new homes and the front other areas are mainly mud and dirt and when call because something is wrong or a concern they either don't answer the phone which is most of the time or refer you to someone else now January is about to come again and they are increasing not only 25 but they added 15 for trash which was all supposed to been included in the lot fee so basically 40 dollars more and no improvements water gets cuts off constantly and at very inconvenient times when most people are home or getting ready for work in the mornings calling doesn't help or they blame it on another person which is bad business and customer service its an unnecessary increase and not agreed upon when moving into the community

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Update by Emmy07
Nov 15, 2019 10:25 am EST

Well the increase is only in this community I have check Im not renting my home so im paying for a muddy lot and they state they are doing updates none are done plus my contract states something else plus i received a notice for paying property taxes so apparently I'm going to have to pay that too

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To whom it may concern, I leased a home at Mesquite Ridge in Mesquite Tx for almost 5years. Recently I had to move out because the manager told me that we were going to receive a 60 day vacancy letter stating that we needed to purchase the home or move out. Of course all this was a big surprise I have kids therefore I started looking for somewhere else to...

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YES! Communities rent and mortgage

I have paid my rent and mortgage payments on time every month since i have moved in here. Last month my mortgage was paid to lot rent and when i got my rent bill this month it said I owed 10$. I paid $11. I paid my mortgage payment last week and now today i have an eviction notice on my door. I cant get ahold of anyone in the office and i want this mess fixed immediately!

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YES! Communities who work at yes communities ripped off that they keep my deposit 835.00 of damage carpet that they're very lie

Last May 2018 we moved rent-mobile so that his name Joe who work show me one time look inside that I though very nice everything then I decide and moved place but I didn't notice carpet was bad and I tried remind maintenance come clean-shampoo but they won't and nail carpet hurt my feet and our kids too I tried tell them many times but no good job with Yes Communities so I appeal to code complaint that story long awful because many broke door everything but I though it is very nice and new that they did ripped me off so code complaint did came my mobile but he said can't anything do with repair what broke so important to carpet and A/C so they did repair away nail and one time I was sleep and saw my iPhone with my ring camera said warn someone came then I walked unexpected that managerment and maintenance had key open came in my home that I wasn't ready on clothes that is awful, , they didn't let me before 1 day, that we wanted sign lease another year when we plan move to Arizona from Florida in next year 2020 but they didn't approve us another lease again year because of I did appeal code complaint and I did clean everything old rent mobile and her name Elizabeth said won't charge me for carpet and blinds window that I did buy new 3 blinds window that time last July 31, 2019 we moved out and find new place mobile is best amazing that we very happy live right now so I tried get deposit 835.00 back but yesterday I found out that who her name Elizabeth wrote said carpet and wall damage but my kid accdient by hole wall but we are not fault by damage carpet that before we moved May, 2018 that bad carpet not our fault too so she is very lie and two times new management no excuse, I left a message many times with Yes Commuities in Colorado but they never called me back since last June 2019 wow, , they said I owe 1, 390 that I am disagree with it not our fault everything so I don't have proof so my son and husband and old daughter already my witness happen awful, I tried call Yes communities today but they alway busy grrrrr I very dispappionted and concerning they will put our name bad credit I don't know what do plan so Elizabeth is no longer work huh, , , maintenance and work are ripped off and I had some papers for damage so I hope Yes communities can contact with me what they look what I write type and my email [protected]@yahoo.com very important it, , ,

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2:39 pm EDT

YES! Communities lazy manager and lies

We have lived in the Aledo mobile home park for over 21 years. Yes communities purchased it from the original owner. The original owner had strict rules and everyone obeyed them. This was at one time a beautiful place to live. Now I feel like I live in the slums. Our lazy manager never mails our lot rent bill and when I go to find out where it is she says the post office lost it again. I know it's a lie because I've seen stacks of it on her desk days after she should have mailed them. There are so many people that should have violations handed out and she won't do anything about it. Several homes have skirting off, lawns aren't mowed, they have junk all over their yards and some have cars parked on the lawns that have ruined the lawns. We keep our yard mowed. I plant flowers every year and have our yard decorated with every season. We keep our house and deck painted. Everything I have complained about she laughs about and says she will try to do something about it but can't just confront the people about it.

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Well ill start out by saying I just sent a 350 words complaint to channell 10 news here in my beautiful city of Corpus Christi, Tx . I wanted to add how our Ac went out since this past Friday and it is Monday and no one is in the office! Despite my mom of 79 yrs old facing a whopinh 103 degrees is not by all dangerous. But it will be when somethings bad...

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YES! Communities volatile, hostile, aggressive neighbor

My family just purchased an outdated trailer home last month and the A/C went out this month. It's infested with insects but that can be dealt with. Thelma Herd knowingly placed my family (with two small children) by a neighbor that has the children frighten b/c this man is territorial over the "visitors" parking space. The police has been called several times & they have suggested the 'Community' put a visitors sign up. They've talked to the neighbor, Mr. Ferguson, and told him he 'can't keep illegally parking ' (see photos), & he places boulders around so no one else can access it. I've spoke with this person asking 'can't we just get along & ultimately its not like "guest" are there daily. This man just ignores law enforcement. When concern was brought to Thelma, she just informed my family that 'the neighbor is a long time resident.' So I guess that gives him the right to threaten them; he told them their guest isn't allowed to park there and that he will have their car towed. Thelma Herd and YES Communities is not only encouraging violence but promoting violence against minorities!

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YES! Communities drugs being in home

My uncle passed away at the Timberlands Trailer park. People living there under a eviction notice are using drugs. I have pictures. I made a police report and contacted the DEA! Something has to be done! That whole trailer park has nothing but pedophiles and drug addicts. The landlord was already told about this and has done nothing further. People are dying over there. There has been four deaths in that trailer and two due to drugs. My uncle was one and Billy the female living on the eviction notice, her boyfriend died over a drug overdose as well in that home. We are trying our hardest to get that trailer shut down! Please help or more people are going to die. Children live in that trailer park as well.

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Overview of YES! Communities complaint handling

YES! Communities reviews first appeared on Complaints Board on Mar 20, 2009. The latest review Lot rent and mobile home was posted on Apr 5, 2024. The latest complaint Monthly billing process relating to lease agreement was resolved on Jan 27, 2023. YES! Communities has an average consumer rating of 3 stars from 323 reviews. YES! Communities has resolved 119 complaints.
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  1. YES! Communities contacts

  2. YES! Communities phone numbers
    +1 (303) 483-7300
    +1 (303) 483-7300
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  3. YES! Communities emails
  4. YES! Communities headquarters
    1900 16th Street, Denver, Colorado, 80202, United States
  5. YES! Communities social media
YES! Communities Category
YES! Communities is related to the Residential Rentals category.

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