SUBMIT A COMPLAINT

Yanwenproduct hasn't come to me!

I'm in Japan, and ordered an item from a Chinese seller on eBay 2 months ago. I was provided tracking number, and can track the item until it came to my country, however, after that, Yanwen doesn't provide the new tracking number for inside Japan (the site says Yanwen passed my item to Japan post). So I cannot track the item even if it came to Japan 1 month ago! As a matter of course, it can't be tracked on Japan post web page with that tracking number!

I added the tracking screen.

Thanks!

Yanwen

Ma
Apr 21, 2019

Post your comment