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Yanwen Customer Service Phone, Email, Contacts

Yanwen
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www.yw56.com.cn
www.yw56.com.cn

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1.0 548 Reviews

Yanwen Complaints Summary

5 Resolved
543 Unresolved
Our verdict: If considering services from Yanwen with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yanwen reviews & complaints 548

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S
1:59 am EDT

Yanwen where is my order s00000044738101

Hi

I ordered products under order number S00000044738101 on 21/8/19. I am still waiting for my order to be delivered to NZ. I need them delivered asap as I need to make my wedding bouquet. I'm getting married in October 2019.
Could you please get it delivered asap?
Please let me know where is my order as there is no update after 23/8/19

Thanks
Shivani

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Update by shivani kayande
Sep 28, 2019 5:09 pm EDT

Yanwen economic airmail/AliExpress

Update by shivani kayande
Sep 26, 2019 3:30 pm EDT

I need to know where my courier is-S00000044738101.
There are no updates on the tracking system since it left China on 23/8/19. I need my projects asap as I need to make my wedding bouquet and I'm getting married in October 19.

Could you please get it delivered asap and let me know where it is

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12:24 pm EDT

Yanwen yanwen economic air mail

Dear Sir, I have recently New Rose Plated Gold Rings For Women Crystal Jewelry Fashion Silver Plated Ring Female Wedding Promise Rings For Ladies Gifts. S00000044919239traking i have not received my parcel yet but while tracking it showing that the item has already been delivered to my address (England). Why is it so? I have not get my parcel and have even

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8:48 pm EDT
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Yanwen order has not been delivered

parcel tracking number VR115585536YP
received message from ebay that package has been
dropped off 25th Sept 08:17 AEST
I I have been home all day and no package has been delivered to this address
and on the ebay tracking site
It is saying package was droped off 24th Sept
So there are 2 different dates marked as drop off
something is not right there
can you please check and advise me as soon as possible
Thank you
Dennis Cryer

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7:27 am EDT
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Yanwen electronic anti snoring device - order no 15833

Richard Clements, Flat 2, Granville Court, 194 Dover Road, Walmer, Kent CT14 7JQ
United Kingdom

I emailed contactjeenstore on August 30th, Sept 4th and 16th and did not receive a reply, can you please help

The unit battery only lasts around 2 hours not the 6 as per your product details

The rubber cap that fits into the nose does not fir properly

Would you please replace the unit

Richard Clements

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2:26 am EDT

Yanwen I have not received my product yet

I have booked an online product n it has to be delivered through the yanwen logistics in India but while tracking my product online cannot get the proper information can u help me out n at least provide an appropriate time when my product will be delivered it has been 29 days I haven't received my product till date
My tracking number is as follows: s00000041481204

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3:18 pm EDT

Yanwen I am complaining about the screen protector I ordered

I ordered a screen protector on the 17th of August on aliexpress with yanwen economic air mail and the estimated delivery time has passed. Its tracking number is S00000041997017 and I was asked to contact you guys..Can you please help me resolve this issue?...I really need this product and I think it has already reached Nigeria but it hasn't gotten to me at all..You people have to give customers better services because bad reviews are not good at all..

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10:37 am EDT

Yanwen shoes

Dear Sir, I have recently bought a shoes from Ali express with tracking number PR043321458YP.
Unfortunately i have not received my parcel yet but while tracking it showing that the item has already been delivered to my address (England).
Why is it so? I have not get my parcel and have even went to my local post office (Royal Mail) but no parcel with this tracking number.

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5:43 am EDT
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Yanwen alibaba products

I ordered few products from Alibaba Express. According to the App, all the products have reached to me and the order is finished by the seller. But none of them have actually arrived.
I am a resident of Bhopal, MP, India. I have checked in my local post office gpo but they need a local tracking ID.

Tracking no-
S00000030973352
S00000030399301
S00000030144791
S00000029921829
S00000029872598
S00000029654445
S00000029729414

Please help me out!

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6:56 am EDT
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Yanwen multiple orders on aliexpress not received now for almost 2 months

I have few orders from AliExpress 2 months ago.
As per last tracking updates, items are shown to reach in India last month 17th . Since then there have been no updates on them yet.
Tracking numbers:
S00000028386713
S00000028945099
S00000028483866
S00000028467933

I found only this way to contact Yanwen support in any way.
Please let me know how I can track it and get them delivered

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Update by Sumedh Deshmukh
Sep 24, 2019 2:35 pm EDT

Any update on this?

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R
3:38 am EDT

Yanwen I had been purchased product from "ali express" but product not received yet so please help me and provide indian postal tracking number please.

Yanwen Economic Air Mail S00000018015184
2019.06.26 19:56 (GMT-7): Departed country of origin
2019.06.26 14:56 (GMT-7): Shipment accepted by airline
2019.06.26 14:56 (GMT-7): Shipment left country of origin warehouse

Yanwen Economic Air Mail S00000018039521
2019.06.25 09:00 (GMT-7): Departed country of origin
2019.06.25 04:00 (GMT-7): Shipment accepted by airline
2019.06.25 01:57 (GMT-7): Shipment left country of origin warehouse
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4:25 am EDT
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Yanwen shipping service

I have booked an item from amazon and it was shipped through yanwen and then Gati in India. The shipment was received to Hyderabad India yesterday and it was scheduled to deliver yesterday itself. I called Gati customer support and they said they are arranging the delivery but they have not delivered the item. There is a poor service from Gati and the local delivery person is not responding to calls/text. I complained about this to Gati support team but they did not taken any action. I am hoping you will take some action and arrange the item delivery as soon as possible.

Gati tracking number [protected].

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Update by Yamanth
Sep 20, 2019 4:29 am EDT

Yanwen tracking # UE819117864YP

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12:14 am EDT

Yanwen my product is sent out of origin since it was departed for the destination country

Plz sent my order to destination country India it is sent to hongkong plz do it it is taking more time then i thought it would be i had orderd it from wish since people are telling that through yanwen logistics you will receive out of 10 packages you will receive 1 so bad service but as a costumer i have faith in your company plz send my package as fast as possible plz

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1:40 pm EDT

Yanwen tracking # lw624213355cn

Wig product order # [protected]

I haven't received my merchandise yet and it shows that it has been delivered.

It shows a date that my merchandise was delivered on September 9th of 2019 and I haven't received nothing.

It also wants me to approve delivery. What delivery am I approving if I didn't received my merchandise yet? I didn't received my wig yet!.. where is my wig at?

Where was my merchandise was delivered too?

If I don't get my merchandise soon . I will make a consumers report!

I will also let Donald Trump know about your company ripping me off!

I want my order or my money back now!...

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8:20 am EDT

Yanwen aliexpress

Hi. I actually ordered multiple stuff from AliExpress and due to auto detection of location on that app, the zip code that app used for my delivery address is wrong. All details of my address and contact number is correct. Only the zip code mentioned is wrong. Please help me with this problem. Most of the parcels i think have already arrived in India. Kindly help me how to go about it. If i can know the courier service who handles such parcels and can get in touch with them. Thanks alot. Waiting for a response from you.

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11:35 am EDT

Yanwen I want to ask you a favor about my package with the track number uc496397750yp

can you change my package delivery address, because I made a mistake filling my package address with track number UC496397750YP
if indeed you want to help me please change the shipping address to my new address below
Name: Andre (kocrit)
Address: Lina Putra Game Center, Jl. Dr. Cipto No.57, Jombor, Jetis, Bandungan, Semarang, Central Java 50665
City: Semarang
Province: Central Java
Postal code: 50665
Country: Indonesia
phone number: [protected]
I really beg for your help, please just change the old shipping address because I am in the same country but when filling in the old address I made a mistake

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8:01 am EDT

Yanwen where is my product

it was in transit from 20 days I oreder my order from aliexpress and i Didn't receive this order from 20 days My order Id S00000044998382 please help me regarding this query and reach me as soon as possible my contact is +[protected]
Emai [protected]@gmail.com please contact me by any method I will reply you as soon as possible please reply fast beacause i need this product

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11:30 pm EDT
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Yanwen product

Hello. I have order some products from Ali Express its estimated time is 60 days and the days were already passes and after some time I see that my parcel was confirmed and received automatically but I did not get any parcel. The provided tracking number is not showing correct information about the product. I am very much disappointed with the service and already contact the customer service many time but I did not get any useful information. I hope you will able to provide me with the helpful information.

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9:37 pm EDT

Yanwen aliexpress order id [protected]

I am Sahil Gupta from India. I ordered a product from Aliexpress and its been 2months and my order is still pending for delivery. It was from yanwen economic air mail and its tracking number is S00000029659153. Please update me with the details where is my product right now. My email is [protected]@gmail.com and my contact number is +[protected]

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10:18 am EDT

Yanwen ordered dress size xxxxl and when delivered was v small hardly fit a child. I would like to return it and get a refund. my order no was 4004032

Too small dress want refund. V poor comments about Yanwen and problems getting refunds and returning goods.Address listed for Yanwen F2P is Unit 5 Trident Way Southall UB2 5LF and some customers have said this address does not exist. I am extremely worried re my refund. Look forward to your reply. Susan Watters. Order no 4004032 the tracking no was UE814801480YP

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10:12 pm EDT
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Yanwen order never came

UC388499771YP is the tracking number and my package never came I've been waiting for 42 days and nothing haven't showed up yet. I called the post office they said that the package couldn't be tracked .What do I suppose to do now. The order was placed on July 29 2019 and it says it has reached its destination but haven't received anything. It was ordered from wish.com.

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Yanwen In-depth Review

Website Design and User Experience: The website design of Yanwen is simple and user-friendly. The layout is clean and easy to navigate, making it convenient for users to find the information they need.

Range of Services and Offerings: Yanwen offers a wide range of services, including international shipping, domestic delivery, and logistics solutions. They also provide value-added services such as warehousing and customs clearance.

Shipping and Delivery Options: Yanwen provides various shipping and delivery options to cater to different needs. They offer both standard and express delivery services, ensuring that packages reach their destinations in a timely manner.

Pricing and Affordability: Yanwen offers competitive pricing for their services. Their rates are affordable, making it a cost-effective choice for individuals and businesses alike.

Customer Service and Support: Yanwen has a dedicated customer service team that is responsive and helpful. They are available to assist customers with any inquiries or issues they may have, ensuring a positive customer experience.

Tracking and Transparency: Yanwen provides a tracking system that allows customers to track their packages in real-time. This enhances transparency and gives customers peace of mind knowing the status of their shipments.

Reliability and Timeliness: Yanwen is known for its reliability and timeliness in delivering packages. They have a strong network and partnerships, ensuring that shipments are handled efficiently and delivered on time.

International Reach and Coverage: Yanwen has a wide international reach and coverage, serving customers in numerous countries around the world. This makes it a convenient choice for international shipping needs.

Packaging and Handling: Yanwen takes great care in packaging and handling packages. They use appropriate packaging materials to protect items during transit, minimizing the risk of damage.

Returns and Refunds Policy: Yanwen has a returns and refunds policy in place for customers who are not satisfied with their services. They strive to resolve any issues promptly and provide a satisfactory solution.

Overall Customer Satisfaction: Overall, customers are generally satisfied with Yanwen's services. They appreciate the affordable pricing, reliable delivery, and responsive customer support.

Pros and Cons:

  • Pros: Affordable pricing, reliable delivery, user-friendly website, responsive customer support
  • Cons: Limited information on the website, returns and refunds process can be improved

Recommendations and Conclusion: Yanwen is a reliable shipping and logistics provider with competitive pricing and a user-friendly website. However, they could improve by providing more detailed information on their website and enhancing the returns and refunds process. Overall, Yanwen is a recommended choice for individuals and businesses looking for affordable and efficient shipping solutions.

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Phone numbers

+86 106 462 1881 +86 106 466 9779 More phone numbers

Website

www.yw56.com.cn

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