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Yanwen Customer Service Phone, Email, Contacts

Yanwen
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www.yw56.com.cn
www.yw56.com.cn

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1.0 548 Reviews

Yanwen Complaints Summary

5 Resolved
543 Unresolved
Our verdict: If considering services from Yanwen with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yanwen reviews & complaints 548

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A
9:16 am EDT

Yanwen 10.1 tablet

I ordered a 10.1 tablet on Wish.com the parcel was delivered by Royal Mail postman I opened the package it was just covered by bubble wrap and not a box.on looking at the screen it was obvious it had been dropped.The screen was cracked from right side across the screen .I put it back in bubble wrap went to Post Office sorting office and explained to them now I'm waiting for information to return the tablet .

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11:10 pm EDT

Yanwen I didn't receive my parcel the tracker id is s00000026462996

Sir its been 60 days im waiting for this parcele when do I expect this parcel to be deliverd to my address please give more information about this parcel as soon as possible or else give me the contact number of india yanwen arrive center so I can call and ask when do I expect the parcel thank you My mail id is [protected]@gmail.com my contact number is [protected] tracker id is S00000026462996

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3:13 am EDT
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Yanwen ue792108671yp

According to tracking the parcel said it was delivered, however I never received the package. I was wanting to know if you can find out where it was actually delivered since I didn't get the package. The tracking number is UE792108671YP. It said it was delivered at:

[name removed]
[address removed]

I would really like to get my package. Thank you for your time.

I can be reached at [phone number removed]. My email is [protected]@gmail.com.

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12:06 am EDT
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Yanwen s00000052348721 this is the tracking number

Sir I have ordered a phone case from ali express... But in the order detail I have entered a wrong name of person who is going to receive the order... Can u help me...
I have contact the seller he daid that he has shipped if so he can not do any thing... I also contacted the ali express customer support they said u should contact the courier company... So please help me with my problem... My email address is...
[protected]@gmail.com

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2:10 pm EDT

Yanwen when will my order get delivered.

I had placed my order 1month ago from mowl.ml. They gave me tracking id with yanwen tracking. The site shows that my order had reached India on 18 aug 2019. And I don't know who will deliver the item in India to my place. And now I have no updates regarding my order . I want my item to reach me as soon as possible. Please tell which courier will deliver my item and when.

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3:47 am EDT
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Yanwen product enquiry

This is the tracking id of my order S00000046526961
It reached my country and i want to know which is the courier in my country india and when will it reach an its details and tracking id.
Send email to [protected]@gmail.com
Please i need it quickly.which is the courier and its tracking id and other details.when will it reach my place and where is it now?

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3:09 am EDT

Yanwen kemei hair straighteners

Bought these and they do do work as the advert shows, the whole thing is a total scam, my order confirmation came from [protected]@gmail.com it appears that this company doesn't exist... why are people allowed to get away with this ?

The advert shows the product straightening the hair to perfection..mine came from China I think with the return delivery address of Yanwen F2P UNIT 5 Trident way southall UB2 5LF. My adapter that came with the product for uk, the chord does not stay in the plug and it is loose and pulls out

I want an address to return these and I want my money back

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mellls
, US
Sep 16, 2019 10:36 am EDT
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This happened exactly to me! Hair straighteners off facebook! really rubbish. I'm trying to get a refund via paypal but worrying as people on here saying the address is fake. It is disgusting. I will be going to the media with this to warn people of these scammers.

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A
4:16 pm EDT

Yanwen parcel not received

I have placed an order from Aliexpress on 1st August 2019, which was suppose to get delivered at Delhi by Yanwen Economic Air Mail on 4th of October 2019. But its 6th October 2019 and I haven't yet received my parcel.

The tracking number is S00000036243103.
Address to be delivered was:
Near Friends Library, First Choice PG, Ghitorni, New Delhi, Delhi, India
Zip Code:110030

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6:42 am EDT

Yanwen customer reference t-lv-os ydh

I would like return details for the incorrect order I have received.
I ordered a multi card holding phone wallet.
I received a plastic phone cover.
To insist on a minimum 350 character complaint is ridiculous. This is definitely not a customer friendly service.
I would like, in fact I demand you send me a return label, as the courier, royal mail, do not supply them.
I also demand my money refunded..
I hope 420 plus characters is enough to get some attention to my complaint.

REGARDS,

Glyn Jackson.
525 characters

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B
B
Basaiah Swamy
, US
Sep 05, 2019 6:49 am EDT

Hello Readers! Tired of searching for the latest government jobs, bank jobs? Free Job Alert 2019 – Latest Upcoming Govt Jobs 2019 | Railways, Banks, UPSC, SSC Then, Here is fantastic news for you. Here, We, Allinidajobs team will update all the latest Government notifications, Freshers Jobs, and Walkins. Most of the people are struggling to search for the perfect site to get valid information. Employment News [protected] | Employment News Paper Updates Finally, you are in the right place to get all the related information about Bank Jobs, Walkins, IT Software Jobs in All over India. Along with the job notification, We will provide the Syllabus and Previous Papers for practice purpose. Moreover, Get all the results and admit card updates from our blog TN TRB Recruitment 2019 | 814 Computer Instructors Grade I Posts | Apply Online

MP Vyapam PVFT Syllabus 2019 – Madhya Pradesh Pre Veterinary & Fisheries Test 2019 Exam Pattern Nowadays many of the students who are just out of the colleges and others also showing their interest in Government Jobs and IT Jobs. But it is very difficult to get the job because many competitors are in the race to participate in the latest Recruitments and Fresher Walkins. So we advise the job seekers to bookmark this page to get further information. You can also find out state wise jobs, Admit cards, Results, iT Walkins, Syllabus and Previous Papers, etc. People can find all the information on only one page called Allindiajobs.in . Freshers can get the details of Internships and Off-campus drive updates.

ComplaintsBoard
K
10:44 pm EDT

Yanwen unethical behaviour

My parcel PR039704266YP status is not updated from 20th August 2019. Its been 16 days, the parcel did not move. Do something. I don't want to lose it. Now reply me. You stupid people always reply me "something important is missing, click here to resolve", instead of replying ethically. Now don't send me that BS, just resolve my problem. Stupidity has its own limit.

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Update by Kris Asher
Sep 02, 2019 5:07 am EDT

Please ship my parcel fast. The status is not changing for 10 days. Tracking no. PR039704266YP. I am not a businessman.

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A
6:57 am EDT

Yanwen My parcel is taking too long to arrive

Destino

Origem - Rastreando o consumo: 229 ms
2019-08-07 23:49

广州市, 到达【广州互换局】(经转)
2019-08-07 20:18

深圳市, 离开【邮政深圳国际邮件互换局】,下一站【广州国际】
2019-08-07 09:54

深圳市, 【邮政深圳国际邮件互换局】退回,备注:安检退回
2019-07-19 03:22

深圳市, 到达【邮政深圳市处理中心】
2019-07-19 00:34

广州市, 离开【广州国际】,下一站【邮政深圳市处理中心】(经转)
2019-07-18 11:19

广州市, 到达【江高中心】(经转)
2019-07-17 01:52

北京市, 离开【邮政行邮转运分局】,下一站【江高中心】(经转)
2019-07-16 00:14

北京市, 到达【京邮国际】(经转)
2019-07-14 15:03

广州市, 离开【广州国际】,下一站【国际邮件转运部】(经转)
2019-07-13 19:49

深圳市, 离开【邮政深圳国际邮件互换局】,下一站【广州国际】
2019-07-13 17:21

深圳市, 【邮政深圳国际邮件互换局】退回,备注:安检退回
2019-07-11 21:27

广州市, 到达【广州互换局】(经转)
2019-07-10 19:40

深圳市, 【邮政深圳国际邮件互换局】退回,备注:安检退回
2019-07-07 06:33

深圳市, 到达【邮政深圳市处理中心】
2019-07-07 04:05

广州市, 离开【广州国际】,下一站【邮政深圳市处理中心】(经转)
2019-07-06 10:58

广州市, 到达【江高中心】(经转)
2019-07-05 01:51

北京市, 离开【邮政行邮转运分局】,下一站【江高中心】(经转)
2019-07-02 20:57

北京市, 到达【京邮国际】(经转)
2019-07-01 11:58

广州市, 离开【广州国际】,下一站【国际邮件转运部】(经转)
2019-06-30 18:50

广州市, 到达【广州互换局】(经转)
2019-06-30 16:04

深圳市, 离开【邮政深圳国际邮件互换局】,下一站【广州国际】
2019-06-29 08:15

深圳市, 到达【邮政深圳国际邮件互换局】
2019-06-28 22:50

深圳市, 离开【深圳市国际大宗邮件处理中心】,下一站【深圳国际】
2019-06-28 22:13

深圳市, 【深圳市国际大宗邮件处理中心】已收件,揽投员:收寄8

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W
6:13 am EDT

Yanwen 3 items i.e. dresses returned as very shoddy work

Sandie Boulton 15 Charlemont Road WS5 3NG

I returned these items complete with paperwork on the 6th August received and signed for by GRAHAM on the 7th August, since then and after many emails there has not been one reply, I have asked my Bank HSBC to look into this
Reference TOLV-O5 YDH Department reference GV048114069GB
what are our Trading Standards doing about this and why are they allowed to do business in the UK, it is obviously FRAUD

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10:33 am EDT

Yanwen 4 x dresses that did not fit

I sent these items back on 19/06/2019 to your address,
YANWEN F2P
Unit 5
Trident Way
Southall
UB2 5LF

I have had no reply from you or the company where there were purchased from until I complained to PayPal.
I then got a reply from PinkMango asking me to send the items to an address in China!
But I had already sent them back to you at above address.
They have not responded to me again - please sort this out as I want my money back !

Selwyn Binstock

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6:37 am EDT
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Yanwen ue807241855yp

UE807241855YP still not arrived?
The above item has been at your sorting office "item advised" since the 27th. The order was placed at the begining of august and after waiting 3wks I contacted the supplier and was advised of a delay but assured my parcel was on the way. Please advise me how long you will take to scan this item into the system and continue the delivery?
Many thanks
Caroline Jones

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J
3:30 am EDT

Yanwen lost order

My tracking number is UC378093913YP, it has been in a post office for over a month stating it is in transit but does not give me any information about where my order is. I just want to receive my order it must have been lost I don't know what is happening please provide information to help me! The tracking system should give me details about where is my order ...it is what it's supposed to do ! When will I receive my order ?

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R
2:40 am EDT

Yanwen special forces military watch

I have ordered a special forces military watch from wish that was supposed to be shipped to me in south africa but according to the update and status from every tracking service the item was delivered and received by client. Tracking shows it is still in china, do not know who it was delivered to as the delivery address is in south africa. Tracking number vr100482739yp. Can you please help I am worried the item will be lost in china, the delivery date is 25/9 19.

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3:12 am EDT
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Yanwen uc391545493yp

Hi There' I purchased shies from DHGate which was shipped out on the 3rd of August it has not been updated since the 8th of August as arrived at destination. I find it hard to believe that is in Australia and still not delivered. Can you please follow up with your Austalia department. DhGste says 8-21 days delivery so where is my package. i need immediateky as i am going aeay. Please thankyou. My email is lee.[protected]@gmail.com. Phone number os +[protected]

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2:04 am EDT

Yanwen package not yet received

Hello,

I was due to receive a package on 13th august 2019 but it has not yet reached my destination
It is now past 2 weeks since package was supposed to arrive
Kindly advise

Item description. Phone case/cover protector
Destination uganda
Receiver's name: collin seggane
Tel phone: +[protected]
Tracking number: uc293193071yp
Email: [protected]@live.com

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9:13 am EDT

Yanwen muselife retro round metal sunglasses steampunk men women brand designer glasses oculos de sol shades uv protection.

I have ordered a steam punk red glasses from Ali express on 11th August 2019 and in order information it was ship from China to India via yanwen economic air mail on 15 August 2019 and after that no details regarding tracking of product are displayed in Ali express or yanwen economic air mail tracking website or anywhere else, kindly help and support its almost 16 days now I need an update on product?
Tracking number- S00000040179378
Revert on My mail id- [protected]@gmail.com.

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1:25 am EDT
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Yanwen not received mail

The last 17 items purchased on Aliexpress and shipped by Yanwen Economic Air Mail have not arrived in australia.
The tracking nummbers are
S00000011210233
S00000010765178
S00000011323614
S00000010800177
S00000010893289
S00000010766446
S00000010766545
S00000012171863
S00000012296039
S00000011209889
S00000011210233
S00000010765178
S00000011323614
I have never had so many items go missing. The tracking shows item are supposed to be still in transit more than 6 weeks after being shipped.

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Yanwen In-depth Review

Website Design and User Experience: The website design of Yanwen is simple and user-friendly. The layout is clean and easy to navigate, making it convenient for users to find the information they need.

Range of Services and Offerings: Yanwen offers a wide range of services, including international shipping, domestic delivery, and logistics solutions. They also provide value-added services such as warehousing and customs clearance.

Shipping and Delivery Options: Yanwen provides various shipping and delivery options to cater to different needs. They offer both standard and express delivery services, ensuring that packages reach their destinations in a timely manner.

Pricing and Affordability: Yanwen offers competitive pricing for their services. Their rates are affordable, making it a cost-effective choice for individuals and businesses alike.

Customer Service and Support: Yanwen has a dedicated customer service team that is responsive and helpful. They are available to assist customers with any inquiries or issues they may have, ensuring a positive customer experience.

Tracking and Transparency: Yanwen provides a tracking system that allows customers to track their packages in real-time. This enhances transparency and gives customers peace of mind knowing the status of their shipments.

Reliability and Timeliness: Yanwen is known for its reliability and timeliness in delivering packages. They have a strong network and partnerships, ensuring that shipments are handled efficiently and delivered on time.

International Reach and Coverage: Yanwen has a wide international reach and coverage, serving customers in numerous countries around the world. This makes it a convenient choice for international shipping needs.

Packaging and Handling: Yanwen takes great care in packaging and handling packages. They use appropriate packaging materials to protect items during transit, minimizing the risk of damage.

Returns and Refunds Policy: Yanwen has a returns and refunds policy in place for customers who are not satisfied with their services. They strive to resolve any issues promptly and provide a satisfactory solution.

Overall Customer Satisfaction: Overall, customers are generally satisfied with Yanwen's services. They appreciate the affordable pricing, reliable delivery, and responsive customer support.

Pros and Cons:

  • Pros: Affordable pricing, reliable delivery, user-friendly website, responsive customer support
  • Cons: Limited information on the website, returns and refunds process can be improved

Recommendations and Conclusion: Yanwen is a reliable shipping and logistics provider with competitive pricing and a user-friendly website. However, they could improve by providing more detailed information on their website and enhancing the returns and refunds process. Overall, Yanwen is a recommended choice for individuals and businesses looking for affordable and efficient shipping solutions.

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Phone numbers

+86 106 462 1881 +86 106 466 9779 More phone numbers

Website

www.yw56.com.cn

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