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Yanwen Customer Service Phone, Email, Contacts

Yanwen
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www.yw56.com.cn
www.yw56.com.cn

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1.0 548 Reviews

Yanwen Complaints Summary

5 Resolved
543 Unresolved
Our verdict: If considering services from Yanwen with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yanwen reviews & complaints 548

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5:02 am EST
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Yanwen not recieved my order

I have email several times regarding my order 1039 tracking UE853682342YP which stated it has been delivered but I have not received any packages and my address is correct, They just reply order and tracking confirmed. I ordered a folding mobility scooter for my elderly mother in-law and would either like a full refund with costs to myself or my goods

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2:56 am EST

Yanwen consignment not received

I have so far not received my following order, even after 2 months.

Order id: [protected] value rs. 191.95
Waybill no: s00000054978068 dt. 9.9.201 ali express.

My address: praveenkumar. p, madras auto service, 199/8, perundurai road, erode 638 012.

Mobile no: [protected], email id: p. [protected]@gmail.com

Kindly arrange for delivery as quickly.

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1:16 am EDT
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Yanwen customized moon lamp

Dear Sir/Madam,
My name is Akhil V Manayath. I have ordered a custom made moonlight lamp on 22-10-2019. I have requested for express delivery. My order number is Order #A4299. I received another email from you on 25-10-2019 stating that the order is on its way. I have received a tracking number which is YE120543366CN . I couldn't track this tracking number.I couldn't contact them also. Please respond on the same as this is very urgent. Thank you.

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4:48 pm EDT
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Yanwen packages are taking a while to deliver to me.

My packages have arrived to New Zealand. but all 3 of my packages are still under 'transit' since 10th October - 19th September 2019. I would like to know when it is arriving, as ive been waiting for atleast 2 months.. I bought everything off aliexpress.. I paid for shipping, so I wouldve thought it wouldve arrived earlier.

I would like to recieve an email asap, thank u

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3:18 am EDT
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Yanwen tracking number aa902373305yr ordered from aliexpress

The package I purchased from Aliexpress (tracking number AA902373305YR )was sent via Yanwen Logistics Company and is addressed to my name: Caslav Ivanovic, Serbia, Sombor city.
But it was delivered to someone in the USA! It never came to me! I can not open a dispute on AliExpress because it is now finished process for them.
Can you please check what is going on with my package. Someone obviously robbed me, or a mistake was made. :-(

Thank you!

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2:24 pm EDT
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Yanwen did not receive the product

UA177526904VU
Its my tracking id. Once the item reached in my country, i could not track it. Its almost 3-4 months, i didn't receive my product. I ordered it from ali express and the seller shipped it on time and it has reached in india on 16th of august'2019. From then it's 24th october'2019, still it's missing. I don't know what happened, and I don't know also which courier in india handle the yameen logistic.

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9:11 am EDT
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Yanwen shipment# uc546760457yp not received

Greeting!

Please, look for my shipment and provide me with the correct reference (Tracking number that valid with Saudi Post) to refer to Saudi Post to receive my shipment, I do not want to lose my shipment.
This is the message that showing up when I try to track my shipment over Saudi Post portal: "No data matches entered tracking number"
Appreciate your help to find my shipment, and hope to receive your reply ASAP to my next email: [protected]@gmail.com

Regards, , ,

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5:59 pm EDT

Yanwen asian wallpaper

I have ordered this asian wallpaper from amazon and it have been 3 weeks since i got an update ffrom yanwen they suck and they do no deliever i want to get my package right now like it is supposed to or i will open a dispute against these people and i will cause a problem for them they need to resolve this issue as it is happening for everyone i will call amazon for a refund you [censored]ing scamming [censored]s

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11:01 pm EDT

Yanwen aliexpress, china

PR037811072YP, item still not received. Eranakulam to Kottayam and return to Eranakulam. It should be delivered at Pathanamthitta, Elanthoor pin:689643, contact number:[protected]/[protected].Manoj Abraham. Please arrange courier company phone number. I will contact the team. So they can easily to deliver the item. Last one month the item was stuck in their go down. Please help. Thanks

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10:16 am EDT
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Yanwen no return address on package ordered via yanwen

recd. mid sept. blouse not fit, no return address on pkg. or item. that is readable. request a refund. tracking #LN36937 1335KR tel: 82 2 2662 8851 korea post return to Seoul ipo? hubn zip 22381 will not order from site again.
My name: Mary Hair 45 echo trail, newberry, sc [protected] email:[protected]@ymail.com

From: yanwen 246haneul-gil, gangseo, gu, seoul korea, return to seoul ipol
need return address for refund.

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Update by Mary Hair
Oct 14, 2019 9:48 am EDT

Ordered blouse. Doesn't fit. Want refund. want to send it back. No return address on pkg. Ordered blouse late Aug.. Rec'd mid Sept. Tracking # LN36937 1335KR Korea Post zip22381. www.alivava.com adress on pkg is wrong(that is in Argentina?)
Packaging labels are a mess, can't translate or read. Will never order from site again.

My name: Mary Hair, 45 Echo Tr. Newberry, SC 29108 USA [protected]

from: yanwen tel: [protected]

Update by Mary Hair
Oct 14, 2019 9:57 am EDT

got blouse, want to return. no return address.on pkg. can not read korean. Sent to me via korean post K packet light. tracking# LN36937 1335KR from yanwen tel : [protected]. zip 22381 Will never buy from site again.

my name: Mary Hair 45 echo trail, newberry sc USA [protected]

www.alivava.com is wrong, that is address from Argentina. Return to Seoul ipot hubnis on label.

Update by Mary Hair
Oct 14, 2019 10:05 am EDT

no return address on pkg that is readable.

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12:56 pm EDT

Yanwen shipment not delivered

My name is Carla Bogoni and I am waiting a delivery from Yanwen. They wrote in the tracking route that my address was wrong and they sent back the shipment . But it is not true, my address is correct and the courier did not try to call me by phone to delivery the shipment. I tried to contact them but the web site is in chinese only. How am I supposed to communicate?

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Fabio Ronchi
, IT
Nov 05, 2019 5:12 am EST

I have not received the goods sent with you: Oct 2 - 11 with Yanwen UH685421215TR.
To follow my contacts :
Fabio Ronchi
ronchi.fabio@yahoo.it
+[protected]
DELIVERY ADDRESS:
via Giuseppe Verdi, 38/40
25080 Nuvolera Brescia Italy

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3:15 pm EDT
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Yanwen incomplete information about tracking

Sir your company provided me with a invalid tracking number or a number which can't be tracked
UA187677285VU I have rigorously searched for my parcel but yet not delivered to me
Your people are saying to contact the local post office but in which post had you sent that is also not clear to me

I hope you will solve my problem or else I have to contact the consumer forum

Thankyou

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2:51 pm EDT

Yanwen courier I have ordered 1 month back from china

My tracking number is UE826286545YP pls check this tracking number still not deliverd give me contact number in our country or state it very urgent kindly help me to get it
Already showing in Calicut location on sept 26 after that no response in tracking my contact number is [protected] pls contact me on this number for delivery arrangement as soon as possible

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5:41 pm EDT
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Yanwen garden weed brush lawn mower

Post Tracking number UE828309023YP. ORDER CHEER 6637. Only part of these two items have arrived. Ordered 22nd September 2019
I am not happy about this as i cant use this item as they have only sent the round cutting blades and no handles or cables. Whats going on. Please call me on [protected]. Mrs Watts. Companies name is Y&G Cheerlife cheer, unit 5, Triden Way, Southall, UB2 5LF

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12:47 pm EDT

Yanwen it's late

What's happen To my package?
It's been a Month since the error.

Tracking: LO047387945CN

2019-08-30 06:15
ALMA, QC, Item re-routed due to processing error; Possible delay

2019-08-30 06:15
ALMA, QC, Item out for delivery

2019-08-30 03:21
ALMA, QC, Item processed

2019-08-29 03:48
QUEBEC, QC, Item processed

2019-08-25 03:00
RICHMOND, BC, Item processed

2019-08-23 12:51
RICHMOND, BC, Item has arrived in Canada and was sent for further processing.

2019-08-17 20:59
CNSZXD, China, International item has left originating country and is en route to Canada

2019-08-15 19:38
China, International item mailed in originating country

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4:54 am EDT
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Yanwen electric micro anti snoring device - order ref 15833

The unit is faulty, battery only lasts 2 hours and the nose insert does not fit properly, please replace or refund, this is the 5th email

This is now the 6th time I have contacted you, don't know what other information you require. What is "Movement & Delivery" none of the categories are relevant it does not make sense.

Please either send me a replacement unit or full refund

Richard Clements
Flat 2, Granville Court, 194 Dover Road, Walmer, Kent CT14 7JQ
[protected]@gmail.com

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8:16 am EDT
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Yanwen uc502487638yp

I order this product from dh Gates tracking number UC502487638YP last month and it's still in sorting It's been in sorting for over 2 weeks I need this product to be depended soon as possible it's needed for a event. Can you please continue to processing it.I love in the in the United States it's still in China.. again the tracking number is UC502487638YP please send as as possible.

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11:02 am EDT

Yanwen I ordered a product from wish

I ordered a product from wish with tracking number UA190192701VU plz update its tracking info it is showing 9 days old info plz send it faster month is going to become from the day when i ordered it plz helpbme out of this problem and plz send me my parcel faster i have faith on you help me yanwen logistics i am your dearly coustomer help me out of this situation

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9:25 am EDT
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Yanwen collar

Tenho um pedido que faz 27 dias que está em trânsito, saiu da China em destino ao Brasil, gostaria de saber se essa demora é normal, pôs comprei um pedido no msm dia e este já chegou ao Brasil e não demorou tanto assim, gostaria que o status atualizasse, e entender porque a demora, número do rastreio UC469109391YP se puderem me ajudar, ficarei grato.

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12:35 am EDT

Yanwen yanwen delivery

I ordered goods from Geek {China}
Goods sent by them using Yanwen
Consignment number VR121851567YP.

When I track the delivery it says
Unsuccessful delivery due to wrong
Address.

Geek say wait until 4th November.
If Parcel is local to me then why not
A mend the address or deliver it to the
Post depot in huai pan Erawan
I can collect it from there.
No communication
From anybody.
Can you please help.

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Yanwen In-depth Review

Website Design and User Experience: The website design of Yanwen is simple and user-friendly. The layout is clean and easy to navigate, making it convenient for users to find the information they need.

Range of Services and Offerings: Yanwen offers a wide range of services, including international shipping, domestic delivery, and logistics solutions. They also provide value-added services such as warehousing and customs clearance.

Shipping and Delivery Options: Yanwen provides various shipping and delivery options to cater to different needs. They offer both standard and express delivery services, ensuring that packages reach their destinations in a timely manner.

Pricing and Affordability: Yanwen offers competitive pricing for their services. Their rates are affordable, making it a cost-effective choice for individuals and businesses alike.

Customer Service and Support: Yanwen has a dedicated customer service team that is responsive and helpful. They are available to assist customers with any inquiries or issues they may have, ensuring a positive customer experience.

Tracking and Transparency: Yanwen provides a tracking system that allows customers to track their packages in real-time. This enhances transparency and gives customers peace of mind knowing the status of their shipments.

Reliability and Timeliness: Yanwen is known for its reliability and timeliness in delivering packages. They have a strong network and partnerships, ensuring that shipments are handled efficiently and delivered on time.

International Reach and Coverage: Yanwen has a wide international reach and coverage, serving customers in numerous countries around the world. This makes it a convenient choice for international shipping needs.

Packaging and Handling: Yanwen takes great care in packaging and handling packages. They use appropriate packaging materials to protect items during transit, minimizing the risk of damage.

Returns and Refunds Policy: Yanwen has a returns and refunds policy in place for customers who are not satisfied with their services. They strive to resolve any issues promptly and provide a satisfactory solution.

Overall Customer Satisfaction: Overall, customers are generally satisfied with Yanwen's services. They appreciate the affordable pricing, reliable delivery, and responsive customer support.

Pros and Cons:

  • Pros: Affordable pricing, reliable delivery, user-friendly website, responsive customer support
  • Cons: Limited information on the website, returns and refunds process can be improved

Recommendations and Conclusion: Yanwen is a reliable shipping and logistics provider with competitive pricing and a user-friendly website. However, they could improve by providing more detailed information on their website and enhancing the returns and refunds process. Overall, Yanwen is a recommended choice for individuals and businesses looking for affordable and efficient shipping solutions.

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Phone numbers

+86 106 462 1881 +86 106 466 9779 More phone numbers

Website

www.yw56.com.cn

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