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The good, the bad, and the ugly - discover what customers are saying about Yall Store

Welcome to our customer reviews and complaints page for Yall Store. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Yall Store.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Yall Store's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Yall Store, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

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9:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yall Store Damaged Goods

I bought an 8GB flash drive from Yallstore on Ebay and promptly paid them though PayPal. They gave me a tracking number (that cannot be tracked) but the flash drive arrived. When it arrived it was internally damaged and was registering 0 (zero), yes 0GB instead of 8GB. I asked them if they can show me how to fix it or replace it. They agreed to replace it and said they sent me a new one. They even gave me another tracking number. They never really sent the replacement and the tracking number they gave me was a forgery. They invented the number and, of course, the item could not be tracked. Here I would like some help because I do not know if forging a tracking number is punishable by law. However, they kept asking me to be patient because the replacement will arrive eventually. They even offered me a part refund if I would wait and do not open a dispute on PayPal. Finally they even promised to send me 2 flash drives if I wait. They were gambling that I would trust them and by that, stop me from opening a dispute on PayPal. I did not trust them and opened the dispute. This did not do me any good though, because when one enters into PayPal's system, it is worse than entering into a labyrinth. Their customer support will kept passing you from one person to another, and every one of them is like a programmed machine, and without even consulting my communications with Yallstore to see what the issue is all about they just keep repeating their policies like a parrot. They expected me to return the return the damaged flash drive back if I wanted a refund. Not only that, they wanted me to send it in a way that it could be tracked. To put the reader in perspective, it would cost me more money to return the damaged flash drive back them than to buy a new one locally. Does not make sense? I need to ask why? Why should anybody want an unusable item back? I asked them to confirm that the flash drive they sent me was damaged by connecting with me through Skype so they will see for themselves. They never replied to that, they were not interested. I wonder if there is there some kind of conspiracy between PayPal and some sellers that make it impractical to return the item and with that they can keep the money a buyer spends in good faith. One thing for sure, PayPal's protection is worth to me as much as a punctured condom. I would rather protect myself than have PayPal protect me. And what about Yallstore? If somebody is stupid enough to buy from this seller and gets ripped off, he cannot say I have not tried to warn him. That is the reason why I am writing this.

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2:35 am EST
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Yall Store all around bad company to deal with

Horrible company to deal with. They can't speak English, their phone doesn't work, and their response time is terrible. I returned an LCD screen for my Iphone, that didn't come with the bracket to actually attach it to your phone. Their website says they will refund your credit card within 12 hours of them receiving the product back. They received the LCD screen back via UPS last Tuesday November 16th and I still have not been credited. I sent them an email with the proof of delivery asking them about the status of my refund and I didn't get an answer. I'm trying to dispute the charge with my credit card company. DO NOT BUY FROM THIS COMPANY! They only send you the bare minimum for what you are needing. I needed a new screen for my phone, they sent the screen and tools but no adhesive kit to actually get the new screen to attach to the phone...that might be helpful!

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4:07 pm EDT
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Yall Store Laptop Charger/Will not replace

DO NOT BUY FROM THIS COMPANY. They are a ridiculous excuse for a business. I bought an item under warranty, it broke one month later, and I have been trying to contact them for months and months now! They say they cannot find the order (I sent them the invoice and all the details), they will not return ANY of my messages, emails, or calls. Nobody will do anything. I had to buy a 100.00 charger from walmart because this one went out so quick and I cannot get in touch with this company. This is ridiculous, do not EVER consider buying from them!

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9:27 am EDT
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Yall Store Wrong & defective item

I had ordered a LCD screen for my laptop. They sent me the wrong one. They promised to resolve the issue but in vain. They asked for picture to prove and they were supplied. No response. I then disputed the charge through Pay Pal, but in vain. So I disputed it with my credit card compnay and got my monies back. Immediately I heard from them and they wanted the screen back, which I sent to them. DO NOT BUY FROM THEM. They are a total rip-off. The phone numbers listed on their emails are incorrect, they do not even know how to respond in proper english. A total night mare...

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Powerball
, US
Oct 06, 2011 4:15 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered Thinkpad T410 Keyboard from Buy.com in August . YallStore is the Seller. First time, I received a Keyboard, which was in "S" shape, I sent it back; Second time, "ESC" dropped due to big "bent" at that corner, I sent it back too. They promised me a full refund. I don't know the Keyboard they sold was originally defected or damaged in shipping (they simply used a yellow envelope for shipping). The fact is that I simply wasted one month dealing with their ### and my laptop sat idle for over a month! Eventually, I got perfect one from Gadget-Mart at amazon.cm within 5 days. Now, my laptop is working perfectly. Things can be totally different if you are lucky to buy an item from a reliable seller.

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ere-
, MT
Sep 24, 2011 5:15 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

These guys, they bluntly lie for a few dollars. They have no honor and respect nobody except themselves. I was ripped off by them and luckily for me it was only for about $27. I learnt something more important through this experience, that I should never trust PayPal. When it comes to a dispute, PayPal prefers to side with a fraudulent than with an honest buyer. Probably they have more profit from this seller than a small buyer like me, and when it comes to money even PayPal will chose profit instead of honor and honesty. My advice to you readers is that you must NEVER rely on PayPal protection because when it comes to the actual test they will abandon you for a fraudulent seller. It is a pity that PayPal will fall this low just to protect its profit.
see Yall Store — Damaged Goods

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Meg.lemire
, US
Apr 07, 2011 12:37 am EDT

I ordered a replacement screen for my laptop and paid for the insurance with the delivery. I tracked the order and it says I received it 4 days ago. I tried contacting Yall store and the only response I've gotten after 4 emails is that my insurance policy only applies while the item is in their warehouse after it leaves the warehouse it is no longer insured... What the hell did I pay the insurance for?

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Myself_&_I
, SN
Mar 04, 2011 8:47 am EST

I totally agree with all of you on every single point. Plus : When you place an order on an item that is available on their website, they charge you but they still sell it to any other buyer. When you ask about your shipment days later, they will tell you that your item is sold out and propose to refund you 80% of the item value. So you lose both your money and the shipment fees

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pjwerneck
, BR
Mar 17, 2010 10:28 am EDT

Updating my comment a few months ago. After almost 2 months when I put a lot of pressure on them, they agreed on giving me a partial refund, but I wanted the battery, so they agreed on sending again one of them by express mail.

The problem is, the delay wasn't their fault, it was caused by a strike on postal service somewhere, so I ended up receiving both packages.

After all the annoyance I decided to keep the extra battery and pay them for it, but someone in there sent the package with the original bill attached and here they charged me for taxes on both of them, not just the one I received. I paid the difference to YallStore.

The batteries work ok, but one of them seems to have a deffective circuit so it always report some weird readings, but capacity is ok.

So, had a lot of trouble with the purchase but in the end it wasn't their fault.

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Compass 1
Lake Zurich, US
Mar 10, 2010 1:42 pm EST

I should have read this before ordering a laptop battery from them. The first one died within a month. They did send a replacement within reasonable time frame after receiving my return - I paid the return shipping. The replacement died in less than a week. I checked my old battery and it worked OK with low capacity. I contact them and demand a full refund plus a call tag for the defective item. They asked for the serial number, then quite. I sent two more email but no reply. I am disputing the case through Discover now.

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poetspain
Old Bridge, US
Oct 27, 2009 10:36 pm EDT

ordered x HP Compaq Pavilion DV2740SE Laptop LCD Screen 14.1" WXGA(1280x800)Glossy (NXJ411-1555). When I received the order I opened it up and installed the screen. There was no visible damage at this point. Whne the screen turned on then you can see there was an internal crack through the middle of the screen and the LCD was bleeding.I have attempted to contact the seller through Skype, online chat (I got an agent but when I explained my issue they told me to "hold on a sec" and waited an hour then I logged off because they didn't respond), email, and telephone. I called twice last night and twice this morning and I keep getting the same response which is that they are unavailable. I simply want to return the item and receive a working one. However since the company does not wish to respond I would just like my money back at this point.
Today after I posted the communication I again attempted to contact the seller and again it went to an answering machine. I then spoke again with an online agent and this is an exact copy of the conversation:

You are now chatting with Fancy (ScreenAid.com Service)

ME: I have tried contacting somebody about the issue with my cracked screen that I received in the mail...I was on hold yesterday via this chat for an hour yesterday..I have called 3 times and used skype twice...I also sent and email...I just want to know what to do to exchange this screen. thank you
Fancy: Could you tell us your order ID?
ME: sure
ME: it is [protected]
Fancy: you please tell James order id
Fancy: and he will help u
Fancy: thanks
Fancy has left the chat conversationClick Here to Leave a Message
ME: who is JamesThe rep told me to speak with James...and then left!
This is nothing but a huge hindrance and feel like I am being pushed around in circles...I contacted my credit card company and they are now opening a dispute

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yoda1
Brooklyn, US
Oct 14, 2009 10:27 am EDT

I bought a screen for my Fujitsu from them. They advertised it as the exact part # that was on the broken screen so I felt confident. When it arrived it was a clone and the only thin that was close was the size. It did not fit and would require a lot of hacking of my computer case to possibly make it fit. They asked for pictures to prove it. I obliged not knowing at the time they were stalling me. They finally agreed to refund my money if I returned it. I asked for a pick up ticket so I wouldn’t have to pay return shipping. They agreed but for a week they had excuses why the ticket wasn’t ready. Finally they said “the system can not work now” and for me to pay the shipping and they would reimburse me. The screen was sent with tracking and arrived the next day to them. They haven’t returned my money and say they are looking for the shipment. It’s been over a week since they got it back and I have imitated a claim with Paypal.
These guys are a FRAUD do not do business with them.
They communicate through email and usually only one per day. They drag out any communication by answering only one thing per email and playing dumb with bad Asian English. They have returned emails with 6 different names. One would think if the company really had that many people answering complaints that at least one could write clearly and resolve the complaint.

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pjwerneck
, BR
Oct 14, 2009 9:25 am EDT

Around two months ago my Acer laptop inverter was gone and I couldn't find another one anywhere. Finally I got to the yallstore.com and found it there. I was a bit surprised at how they had every single component you could imagine in stock, and that's a bit suspicious, but since it was something cheap I decided to give it a try and trust them. I bought it and after 2 weeks I received it here in Brazil and it worked fine, as expected.

So, once the first order worked, I decided I could trust them a little more and decided to order a new battery for the same laptop. A friend wanted a new battery for his macbook and offered to split the shipping costs. This was 5 weeks ago and still nothing. The tracking code they gave me never updates on the USPS site, but when a package arrives at the brazilian postal service, the tracking info appears that too, but still nothing. I sent several complaints already, but everytime they ask me to wait two more days and argue that their clients overseas often wait over a month. I buy overseas often and no package never took more than 2 weeks with international priority shipping, even whey it gets retained in customs, which is not the case since it would appear at the local tracking system.

I'm still giving them a little credit and waiting for a serious response to my last complaint, since the first order worked fine, but if I don't get neither the package or a refund, then I will start joining other people complaining about them not only in review sites but ebay and everywhere else.

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pjwerneck
, BR
Nov 29, 2019 12:18 pm EST
Replying to comment of pjwerneck

This is 10 years old and I guess nobody cares anymore, but it wasn't their fault. The delay was caused by a strike at the local postal service and Yallstore sent me another battery on express shipment. I ended up paying for it too, since it was my mistake.

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barfooinc
, US
Sep 30, 2009 8:14 am EDT

Similar situation. Think I'll be covered because I paid using american express. They will not honor their web site return policy - if you buy from them you can expect the reality to be "ALL SALES FINAL - NO REFUNDS" - contrary to the stated return policy on their web site:

You may return the product for replacement or credits within 30 days of your purchase if the product does not meet your expectation.

Good luck - buyer beware. - Bob F.

p.s. notice yallstore also operates a storefront via e-bay - surprised there aren't more negative feedback postings there (some, but not as many as I'd expect).

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