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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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D
5:35 am EDT

Yahoo! yahoo small business platform

I bought a website from your platform but I have not been able to get the activation link to my account profile so I can begin working on it. I created the Yahoo mail after I realised it didn't exist anymore so I've been waiting for it for almost 24hours how. Please help me get the link do I can enjoy your services and begin building my web. I don't want to miss this chance and I have already been debited for it and it's not even available anywhere else online so I need to access my profile through the link as soon as possible

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8:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! email propaganda

I notice that people who make complaints against yahoo cannot receive comments on their opinions. In addition, i have noticed that they only present very biased news! I agree with others who have a similar complaint but I notice that comments arent allowed or aren't posted. Do we now live in a country where thoughts and beliefs are dictated and freedom of speech is censored? A person can only believe what they are told and cannot have free will or disagreement isn't allowed? I agree with others who say that yahoo is very biased against republicans and President Trump. I don't appreciate my email box to be bombarded with all this FAKE news! Please stop this news coming into my email box when i didnt subscribe to it and don't like it.

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9:42 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Yahoo! - adult webcam

This correspondence with the young lady that realise that she shouldn't of streamed and allowed the photos. I have asked camsoda to remove all links, photos, profile information and video streams. This model is underage and was born in April 2002 and has falsified her ID. She was encouraged to stream by her boyfriend. She lives with her parents in Russia...

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C
6:58 am EDT

Yahoo! yahoo celebrity news

Reference:

https://uk.news.yahoo.com/sir-elton-john-brands-michael-jackson-a-disturbing-person-to-be-around-in-tellall-memoir-082816636.html

With reference to the news article by Katie Archer in the web link above dated 14th October 2019 regarding memoirs by Elton John, I wish to complain in the strongest terms the loose and prejudice language used by the clearly prejudiced writer, Katie Price, who displays ill-informed contempt and bias regarding a news service that she is paid to represent.

o quote from a celebrity their words and sentiments is one thing (factually reporting what Elton John believes), but to then attempt to colour the story and the writer's prejudices and bias is another' she describes Jackson as "the disgraced late star". Jackson was cleared on all prior counts in a trial and was investigated and cleared by the FBI. The latest allegations are spurious and based on lies and wild inaccuracies, many of which have been exposed as such if Price had bothered to do some basic journalistic research on the failed and sensationalised documentary 'Leaving Neverland', which was simply the mouth-piece for two liars who are trying to procure money from Jackson's estate. Therefore Jackson is not 'disgraced', any more than any other person is considered innocent such allegations are proven. To state otherwise is a complete miscarriage of justice and an abuse of the journalistic process and Yahoo is making itself open to defamatory action by the estate and relatives of Jackson if it allows such claims and accusations to be published.

Furthermore, the use of such licentious words to describe the do-called documentary as 'damning' again is an unqualified use of language and Yahoo should not tolerate this and should expect its 'journalist' writers to adhere to basic codes of reporting. The statement, "Jackson was the subject of a damning documentary, Leaving Neverland: Michael Jackson and Me" is wholly biased and is predicated on the writer's own unfounded assumptions and laziness as she cannot even be bothered, it seems to do some basic research herself, simply writing from assertions made on the basis of ill-founded allegations and lies. The documentary was not 'damning' and proved nothing. It was a kangaroo-style trial by TV without any evidence. The documentary has since been severely edited and much has been taken out because so much has since been shown to have been inaccuracies, lies and false claims. So how can someone be judged on the basis of lies and false representations, and for that to have been 'damning'?

I am furious that Yahoo is allowing such poor journalism to be represented in its global news service and by allowing such poor writers expressing personal prejudices and a lack of journalistic skill, yahoo are acting irresponsibly towards both its customers and others whom it is reporting on, whether those people are alive or dead.

I hope that Yahoo will resolve this matter in the standards of integrity and decency.

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6:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! mail

The recent changes to Yahoo Mail (within last 12 months) have completely screwed the use of Distribution Lists. I had written earlier to mention my initial concerns - but they were minor - my most recent learning of just how bad things have become is way beyond those first concerns, and way more unacceptable.

As well as being forced to upgrade, we are forced to accept poorly working software that now (with a bit of hunting) will allow us to update Distribution Lists. BUT, having updated them, these new lists are NOT used when accessing the newly updated list - it displays as though NO UPDATE WAS EVER DONE.

In reality then, I can't adjust the Distribution List at all. Maybe I could retype the whole thing - but I am not even sure this ropey software will even allow me to use any new List !

This is shocking and quite unacceptable. For years, with each little new problem thrust upon me by Yahoo, I have muttered that I would go elsewhere. This time you may have done enough to force me to do just that.

Sorry, but Yahoo has become Yahpoo

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S
3:49 am EDT

Yahoo! article being run today 10/10/19

https://uk.yahoo.com/news/only-way-brexit-done-now-191500927.html

So a loaded article, written by the man whose sole aim is to Brexit...even giving his party a favourable line within the body of text...this is a conflict of interests and entirely bias, on a site which is suppose to appear as a neutral news source... surely this is against journalism standards? The EU Army is no further along than 5 minutes ago, with the link to the article being Telegraph subscribers only, this is in fact bias, restrictive and fails to allow the reader to determine for themselves just what is true, as there are many who like me do not have access to the Telegraph. Will and access is being stepped up, subverted and trappled. Yahoo this is a disgrace that you have allowed this to be published beyond the Telegraph.

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M
12:57 am EDT

Yahoo! the spelling in all of the articles is wretched

The spelling in all of the articles is wretched. Could you please use correct grammatical syntax and structure . Apologised is beyond, beyond, beyond spelled apologized. If you are writing to millions, and millions if not billions of people can you please spell correctly, that way the children of tomorrow will not learn in an incorrect way. You are Yahoo, I want this email to go to all of your quarter billion employees. Sincerely.
Miles Diaz

I never want to see another incorrect spelling in Yahoo, ten of millions of people + read this everyday.

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1:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo app not opening saved emails only when save go into savedarea and I have lost 34 saved emails that are needed

app email yahoo as all my saved emails travel insurance around 15folders that are noton my email page and i cant get to them if i save and move a file it showsit even though i cant get to itto open watssaved
lookslike cant open saved page please correct this as meny most oflostedtheirsavedstuff pleasecheck it as something notworking and needs fixing

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L
5:50 am EDT

Yahoo! email

My email has been unavailable since Thursday evening 3rd October 2019.
I have followed ALL instructions and still it says "we are unable to access your mailbox please try later "

I have cleared cookies and cached data - still says the same
I have logged out and back in - still says the same
I have turned the account off - still says the same
I have uninstalled and reinstalled the app - still says the same.
I have tried the desktop -still says the same.

I am pretty irritated and frustrated I am waiting for a number of important emails that I can't access.

You give me the option if paying £4.80 to speak to someone by live chat what a joke ! Just provide the service you offer.
You tell me there is a firm online I can contact you at another joke it's just more instructions on the above.

Please can we sort this out asap my email address with the issues is annemarie.[protected]@yahoo.co.uk

Can I ask you reply to me on annemarie.[protected]@outlook.com until my email issues has been resolved.

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R
10:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! news coverage

There is nothing wrong with being liberal but when being liberal is used as a cover for advocating an actual leftest agenda there is something wrong. It's quite obvious that Yahoo has become a proponent of a leftist agenda. How is this slippage noted? Yahoo reports every faux charge against our dully elected President and never has the same vigor when reporting, which isn't often, President Trumps accomplishments. Basically, Yahoo prints the lies as truth and ignores the real truth.

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C
2:16 pm EDT

Yahoo! yahoo

you have separate sites for different information, as SPORTS, ENTERTAINMENT, NEWS, NEW PRODUCTS. Why Don't you separate these, instead of everyone having to navigate through news we neither care about or do NOT BUY? we do not have the time or inclination to read all the polttical BS and stories about people in La La Land that are in a world we will never inhabit.

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J
9:04 am EDT

Yahoo! yahoo news

Just reading a news item, https://uk.news.yahoo.com/boris-johnson-desperate-honour-jo-153100361.html

I am very concerned with the language and defamatory content of this new item and the use of an AK machine gun to murder 200 MPs and for him to dance around a pole is unacceptable, this is inciting extreme violence which will is totally unacceptable, I feel this does not meet with the guidelines of publication and I am totally shocked in its content and deeply concerned that this was allowed to go to print.

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5:45 pm EDT

Yahoo! cheap tvs

I paid for a flat screen TV and all I received was a woolly hat from China. What a con.Disgusting that Yahoo does not screen out fraudsters. I will never trust any Advert carried by Yahoo ever again. When payment is made, I was directed to another site (the name of which I have no record) which took my payment. No email confirmation was ever sent to me. Shortly after this, I was then emailed by the second company saying that my purchase had been dispatched. This was totally unrelated to what I had purchased and when I replied to inform them of this, I was totally ignored. A week later, I received a woolly hat from China, and then an email saying that my purchase had been delivered. A clever fraud because all this took about 3 weeks and made it impossible to do anything about it.

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4:16 pm EDT

Yahoo! headlines

Please stop putting winners of shows right in the headline the morning after the finale. You are ruining all of my shows. Most people dvr and don't watch live. I would have liked to have seen who won America's got talent on the show not in a headline the next morning and this has been the 3rd year in a row you have done this. You should make the headline generic so it doesn't spoil it for everyone. Make it so they have to click the article to see the winner or least wait a few days to give people a chance to catch up. I guess from now on I will just stay off your site until I am caught up. I will be changing my homepage right now!

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S
12:34 pm EDT

Yahoo! irrelevant mails are coming, to my inbox 99% why you are permitted to my inbox

Dear sir /madam,
Very unfutunatly being informed to you that 99% of my inbox is full of out of factual or relevent .Why your administration is permitting so.Do you are valuing our time or space?Or you are earning money doing disturb unecessary to your valued coustomers.
You can check my history.Otherwise i will put complain to my goverment of india to block your yahoo mail being a nonsensense service provider who misleading coustomer.
Thanks &Regards,
Sudhansu Kumar Naik
7978133604k

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N
4:34 pm EDT

Yahoo! report news which is biased

Dear sir/madam,

I am writing to complain the recent post of yahoo news HK of a biased "story" of HK protest.

I believe yahoo should be neutral in political point of view instead of posting or reporting some unreliable sources of news or stories from unknown media/biased media.

Thank you and please review internally.

Your attention is appreciated

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12:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! web page pop ups

I am using the Yahoo news / Home page. Every article that I try to read has pop up windows in the middle of the screen relating to other stories.
That is a horrible presentation and I will be forced to dis-associate with Yahoo and it's sponsors.

[protected]@centorr.com

You state that the complaint is too short. Sorry if I am concise and do not want to waste your time. If you don't understand the issue without wasting time on unnecessary chatter, I can see your problem.

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HGracie
, US
Sep 08, 2019 12:21 pm EDT

Agree! I very much prefer Yahoo over Google - but if unable to completely read because of ads covering comments, it's not worth it. As Far As "Thank you for helping us improve your Yahoo experience" - Please DO improve "my experience" but removing the ads covering story content/comments. For ads to cover stories, is probably one of the most ridiculous decisions made by Yahoo - the person responsible, should, at the very least, be reprimanded

N
N
No Ads in Yahoo News
, US
Sep 08, 2019 11:54 am EDT

I agree as well.
Yahoo, you NEED TO STOP doing this as a practice.
OR PEOPLE WILL DUMP YOU.
We get it that advertisers want to get their ads in front of our eyes, but this is over and above RIDICULOUS!
You must stop this practice IMMEDIATELY (Yahoo and Verizon).

J
J
joe branka
, US
Sep 05, 2019 11:46 pm EDT

I agree. Why bother to click on a headline, if the story is illegible for the pop up story or ad, partially covering it.? And the comment ... are frozen because of these pop ups. Can't yahoo afford coders any more?

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P
8:56 am EDT

Yahoo! service down for whole day

The service was down for whole day and their speed of fixing problem is too slow. Frustrated with service. You guys need to fix the problem ASAP. We can tolerate for hours but cant believe such big company and their service was down for the whole day. Seriously you guys need to work on this. I am a loyal customer of yahoo and had been using this service for decades now

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J
2:01 am EDT

Yahoo! in articles comments of anything political - not just trump articles — pictures or advertisements pop up

in articles comments of anything political- not just trump articles--pictures or advertisements pop up where you would print a comment or read others comments- all day yesterday and today..can you stop it emailed and talked to friends all are having the same problem and 3 people commented on it in non political articles, to see if happening to others..so not just me ..is it Yahoo doing it or is their a political bug?

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2:55 pm EDT

Yahoo! Yahoo reader service

Whenever I try to read an item on your newsreader, the subsequent page come up wwith two advertisements overlaying the text of the article I am trying to read, making the article unreadable. Unless you fix this (the other side of the page has plenty of space for ads!) I will stop usinf Yahoo as a source for my news.

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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