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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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P
8:30 pm EDT

Yahoo! bellavei healthcare products

I ordered Bellavei products and was charged 5 times the publicized price because the credit card payment process is purposely designed to confuse customers. I still have not tried the product yet but believe this is a marketing scam. These people should be prosecuted for false advertising and extortion. The money back guarantee is also a scam since i tried to cancel my order the same day I ordered but was told that the order had already been processed. As well, the credit card I used for this purchase was used by an unknown source the next two days and I had to cancel the card… I do not believe Yahoo should be associated with such companies and would appreciate your assistance to get my money back.

Best regards, Paul

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8:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo mail & flickr - login failure with 20 years of mail

I have a Yahoo since 1999 and Flickr since 2014
My ID is [protected]@yahoo.com
Last week I was unable to login with a message that the username does not exist, tried security measures but it will not recognise my mobile and/or alternative email.
I have a Yahoo PLUS subscription and pay $19.99 every year.

I have 20 years worth of very important and personal emails on my yahoo account and photos on Flickr

I seek urgent help from someone within YAHOO to restore my account.
Yahoo ON-line HELP does not work as it will not recognise any of my details!

PLEASE contact me urgently and please help me get back into my emails
my email address for correspondence is [protected]@gmail.com

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2:39 am EDT

Yahoo! advertisement featuring a photo of martin lewis

I have seen the featured advertisement as below.

http://topfinancedaily2018.com/r/uk/lewis2/indexb.php?utm_ad=34216015065&utm_campid=&sig=MTUyMzYwNDc5Mg%3D%3D.-D2Cc-25mKMqdJpufADUMaHTfmM%3D&sxid=g38cm47d0puu

This advertisement is clearly a scam and using fabricated references, photographs and texts which are not genuine. (have a look at Martin Lewis' genuine website for confirmation - he warns against advertisements such as these).

Yahoo should not be complicit in allowing these sort of fraudulent sites. You have a duty of care to your subscribers. Your inaction helps crime. This advertisement should be pulled immediately.

David Selwood

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5:48 pm EDT

Yahoo! yahoo news

Why is the ICON to e-mail news stories disabled, not working since just before Verizon took over? Anyone reading Yahoo News could always e-mail a selected news story to a friend or contact. No longer possible! Please address this. This is a major problem. It degenerates Yahoo News credibility and the credibility of Yahoo com. My internet security has stated this maybe a technical glitch. But has also confirmed the problem is caused and originating at Yahoo!

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2:41 am EDT

Yahoo! unable to access major of the tabs in yahoo mail

Dear Team,

I have email id - [protected]@yahoo.com... Since last 3 days I wont be able to access major of the tabs such as wont be able to delete the mails... wont be able to see previous mails... When I clicked on check box, mails gets open...

Our major of the works got stuck... request you to kindly arrange to fix the issues at earliest... so that we can again access to mails smoothly..

Request you to kindly resolve the issuessss

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R
9:22 am EDT

Yahoo! polyvore

I am disgusted. I will never EVER by a product from this evil "ssense" site. I want Polyvore back. The reason I used the site was not for buying clothes, but instead of putting together outfits that expressed me. I sometimes did go and buy the products on Polyvore to make my outfits on the site a reality. As of April 7, 2018, Polyvore shut down without a word. It was then changed to a site called "ssense". You can't even create content on this new site. It only sells clothes. This is not my Polyvore. This is not right. Millions of content creators have lost their outfits. Some people made a career out of their creations. Many have been creating for YEARS on this site, and it is simply inhumane to just shut it down. Let's just get this straight ssense. I will never buy one of your crap products. I hope that your site is shut down.

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7:20 am EDT

Yahoo! polyvore

I am so upset about polyvore. It changed the name to another name that I can't even pronounce. I dislike this new "update". I was going to consider this as my job. All of my dreams are crushed and we need to get the original site back. I am not the only person who is super upset. I really wanted to express myself on this site! We need to have some sort of poll or something. You just changed it out of the blue without any explanation. We need to do something about this now! Please listen to these complaints and together lets get the old polyvore back!

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Juliafeldhaus
, US
Apr 09, 2018 7:47 am EDT

Love it Girl

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J
7:20 am EDT

Yahoo! polyvore "ssense"

Polyvore has changed everything! It forgot my password and when I tried to log in and it would not let me. It deleted my password and everything. Now I cant express myself through my creative outfits. I had many followers, views and sets, but its all gone. The incident happened on april 9th at 7:56 am, when I was in class and wanted to make a set to get away. I propose that ssense change back to polyvore now! I can't express my self enough about how frustrated I am. Do they just think that they can do whatever? No! They cant! They changed it without any warning or explanation! If they would have even told us, I would have screenshotted my work, so I can keep forever! Lets start a chain of reactions to get the old polyvore back!

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Roobru42
, US
Apr 09, 2018 9:27 am EDT

I will never buy something from this stupid ssense site.

C
C
CHLOE1223
, US
Apr 09, 2018 7:34 am EDT

You are so right. I agree with you all the way! Everyone listen to her/him.

J
Author of the review
J
Juliafeldhaus
, US
Apr 09, 2018 7:47 am EDT
Replying to comment of CHLOE1223

I know its so frustrating. I wanted to have a meetup/ greet with my followers and now I cant! I can't even talk to them anymore

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S
3:45 am EDT

Yahoo! mail from yahoo, yahoo warning: account deactivation process yahoo /

I have received a letter from yahoo, and would like to know authenticity about the same the letter is as under:-

Yesterday
Last week
March

✉ YAHOO WARNING: ACCOUNT DE-ACTIVATION PROCESS
Yahoo
/
Inbox

Mail Admin

9 Apr at 11:49 AM

Yahoo

Access to your Yahoo-mail is about to expire, We recommend
that you update your account to avoid the suspension.

Update Nοw

Update your email by Accessing your email account within 24hr

Thanks

@YahooMail
Copy 2018

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Update by shirish Khasbardar
Apr 09, 2018 3:51 am EDT

No updates received till today.

Update by shirish Khasbardar
Apr 09, 2018 3:50 am EDT

I am receiving letters to update my Yahoo account with a YAHOO WARNING: ACCOUNT DE-ACTIVATION PROCESS Yahoo /

Update by shirish Khasbardar
Apr 09, 2018 3:49 am EDT

I am receiving letters to update my Yahoo account with a YAHOO WARNING: ACCOUNT DE-ACTIVATION PROCESS Yahoo /
Please confirm aunthenticity of the same.
Thanks I

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B
7:58 pm EDT

Yahoo! flickr.com

Hello Flickr.com
I have a Flickr account [protected]@btinternet.com since 2012 with lots of photos on my account.
I know my account email address, ID and password. Flickr has changed there login to Yahoo and i cannot login. I am told that my Flickr account email address is not recognised.Why not?.Where is my old account and my photos?.
Thank you [protected]@btinternet.com
Bruce Chennell

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3:32 pm EDT

Yahoo! yahoo “reactions “ are mostly russian trolls

The Yahoo "reactions " I see or read all seem just posted to stir up anger or support ideas that are negative to America and Americans. I do not believe most of them are true posts from real Americans- the majority are just there for hate. I do not believe most Americans hate like these "reactions " do. Please stop this crap Yahoo!, clean up your website. Stop the blatantly phoney "reactions " feature .

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6:00 pm EDT

Yahoo! yahoo home page

I am so sorry to complain but you are so disrespectful to our President. Can't you find another way to be provocative? Seriously look at your feed. You are a child like company that is trying to stir the pot and make trouble. You have No Patriotism and NO RESPECT FOR OUR PRESIDENT. So sad because I use to love your site. Please stop and have new meetings and change your topics on you feed. Thank you.

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12:02 pm EDT

Yahoo! canceling yahoo

I have used yahoo for many years and enjoyed good service.
However, yahoo's choice for a top news story yesterday (April 2, 2018) has caused me to decide to switch to another service.

The top story was concerning a police shooting. The picture portrayed a frowning policeman and a smiling victim. (portraying the officer as bad, before anyone has a chance to read the article) While I agree that there are cases where police officers have done wrong, and need to be prosecuted, I question the choice to use this as a lead article.

At this time in our nation's history, there is already tension between citizens and police officers. It appears that your news service is promoting this tension, rather than trying to promote solutions or peace. Although I do not question your reporting of this incident, I question your use of photos and the reasoning behind making it a top story. It appears to be an effort in "pot stirring" and using sensationalism to gain attention. I hope that this is not the case, and that you will attempt to be more sensitive to what will promote good relations, rather than possibly encourage rioting and the sort.
thank you for your good service in the past
Julie Ketler

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11:32 am EDT

Yahoo! golf handicap tracker

I just learned that you deleted the handicap tracker. Where was my notice? How about a chance to download or at least print out my scores?
Was this some April fools joke by Yahoo?

Seriously, I know at least a dozen golfers in the Tucson area that rely on the tracker for accurate handicapping in league play. There are most likely thousands across the US in the same boat.

Pretty please! I need the data, and you have it somewhere. Give us all a chance to at least find another database before you silently pull the plug on a service you provided for Years!

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J M
, US
Apr 22, 2018 9:37 am EDT

I used it for many years, and don't care that they pulled the plug, so much as they gave NO NOTICE! The new owners are Verizon...needless to say, I'll not use Verizon for anything, EVER! Yahoo has become a joke, internationally, with all the Trump hysterics and pseudo hip stories, and fake news...good riddance! I'm using Golf Digest, a credible source for now.

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1:45 am EDT

Yahoo! finance

Ever since you have gone in for the new look, most of your functions have just stopped working. The portfolio view does not allow the user to reorder the columns on display
today one cannot open the portfolio at all. Mostly, the portfolio name does not load and when it does and is selected, the portfolio is not displayed
your website used to be my go-to site for news and stocks. This new view with brighter colors, immature fonts and erratic functionality is really a step back

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5:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo mail isn't working properly.

Mail isn't working properly when i have select only one mail the message get opens which i want to delete & getting hanged & there is a problem also the mail is not getting forward or reply to my customers of e-mail & also the e-mail addresses are n't finding the names easily it always get stucked. Please do something. my business getting suffered due to all these problems. I can't reply or forward to my customers of their queries.

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11:59 pm EDT

Yahoo! email opened by some one

Sir someone is regularly opening my mails and even operates it to his free wills and fancies I am not able to open the mail.right now the fellow is sitting on my mail. I am not able to sign in .I have complained to the cyber department and they have suggested to approach you. Kindly help.i have changed the pass words many times but those guys are able to hack into my mobile and computer and get the password. Right now I have retired from SDA he sec school T.Kallipatti periyakulam taluk Theni district
Pin625 605 .these guys can easily operate the e shopping also if not checkerigt at this juncture.
Mobile no [protected]
Email arulgilbert @yahoo. Com

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9:12 am EDT

Yahoo! email

So I am a college student who doesnt have a printer at home. I rely on my college to print things out. So, with that being said I have to use their computer to log into yahoo to download my assignments. I had an assignment due today and I couldn't print it because your "engineers are working quickly to resolve the issue." I sat her waiting and
I was late to class and showed up with No assignment. Thanks yahoo👍

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9:09 pm EDT

Yahoo! everything

To may it whom concern (probably nobody),

This website, my go to website for news (because it offers both sides of stories and mostly non-partisan opinions), has continuously showed a lack of care for the consumer. This organization would have zero impact if it weren't for its' consumers. Yet, you riddle every news story with click bait and BS advertisement that slows everything down tremendously. I have lost all hope in this forum, as your company has shown no respect for the average person. Shame on you all.

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8:03 am EDT

Yahoo! login changes

I deliberating to terminate your account, because your new "safety" settings are incredibly disturbing, stressful and definitely unwanted. i can understand your safety issues, but if I WANT TO LOG IN from the different computer, I CAN NOT UNLESS I LOG TO MY PHONE. I do not have printer at home, thus going to library. I HAVE TO ASK WIFI PASSWORD IN ORDER TO LOGIN TO MY PHONE IN ORDER TO LOGIN TO MY EMAIL ON PC?! Why can you not find any less clumsy way than that? You suppose to have SAFETY settings and not ANOTHER OBSTRUCTION like this. I am genuinely FED UP WITH YOU

[protected]@yahoo.com

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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