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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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S
12:06 pm EDT

Yahoo! Liberal media bias

I am sick to death of getting your articles from the fake news Huff Post and the Daily Beast. I would prefer to get articles from non biased sources of news. Why does Yahoo slant all the news toward the Left? And what happened to the Comment section? Are we not allowed to voice our opinions? I have had a Yahoo Mail account for 20 years, but I am considering deleting it, because Yahoo is so Left wing biased. Shame on you!

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Update by steinerwf5001
Jul 31, 2020 12:12 pm EDT

I am sick to death of the constant Trump bashing. It seems like Yahoo news will never publish any articles in favor of Trump, and the only theme that Yahoo News follows is the fake news 'Trump Derangement Syndrome' What about all the corruption from the Obama adminstration, or how cozy Clinton was with Epstein? What about Russiagate, when Obama committed treason in an attempt to unseat a duly elected US President? Yahoo news seems to think that Facts could not get in the way of what Yahoo News deems is truth. It is disgusting and a parody of non-biased news reporting.

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9:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! The comments feature on yahoo news.

People use the comments feature to call out Yahoos obvious biased news reporting. Now you take away that feature in order to prevent people seeing how biased you people really are. Please provide a more balanced news page with all sides of the issued represented. A balanced news site would include both sides of an issue. The country is divided in their political views and when your news is about 90 percent negative on on one side it can no longer be presented as news. It is instead political advertisement or opinion and should be presented on another format. Not as unbiased news.

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5:47 pm EDT

Yahoo! Offensive unwanted ads

When I open up my Yahoo page I DO NOT APPRECIATE seeing this non-sence!
"In 1676 A Possessed Nun Wrote A Message From The Devil. Now the Chilling Letter Has Been Translated"

It's bad enough some of the other ad pop-ups! I am offended greatly, and on that particular ad, I don't have an option to delete future viewing of this ad.

Please remove "ALL" such ads from general public viewing.

Thanks

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Y
9:29 am EDT

Yahoo! Yahoo mail

Feeling really stressed up and bullied using yahoo mail I have been locked out of mail by yahoo on purpose first they request I verify my account from my other yahoo account then locked me out my both yahoo account still requesting that I verify my account from the accounts I have been locked out even though I know my passwords yahoo is causing me frustration and stressed why should someone suffer so much to use something that got their name and details on it?

Yahoo! have also delete comments without any good reason

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1:15 pm EDT

Yahoo! Political bias

I am sick to death of your totally negative "news" reports on our president! how righteous or just is it to never report any good he has done for our country! while polosi & the rest want to turn our history, laws & constitution upside down! while hiliary, obama, comey etc etc have been proven to commit crimes..While crazy ortez calls for a boycott against a man & his company for thanking our leader, praying for our nation & replenishing our food pantries! it is outrageous, maddening & insane! print this.

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5:43 pm EDT

Yahoo! The new yahoo mail accounts

I am 74 yrs old and been a member for 11 years and I am not as young as I used to be (quick, eyesight) an I go to sign in 2 weeks ago and they start with you need a new password, recoverys etc. I was shocked, when I finally get it all down, they change it on me. Well, I followed the instructions to change password; but the problem comes with recoverys. I had a govt phone for 13 yrs and it died; the power just went off. My sister went out and bought a new phone, so I could have a recovery phone. Well it has no texting, so when you send me a code to verify, her phone doesn't get it. (texting is extra money per month. Her e mail address verifies; but I can't find anyone who will give me their phone for recovery. I moved to tennessee from virginia and there's not many people around where I live and not friendly. Please help me get back my acct back; I am lost without it.
Eileen davidson
[protected]@yahoo.com

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T
7:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Yahoo news

Why is your "news service" so one sided? Your service does nothing but incite & show just how biased your company is when it comes to telling the news. Your company is obviously filled with democrats, which is entirely your business but when it comes to reporting news you should tell both sides not just the parts that piss people off. As far as I'm concerned your service & others like you are also responsible for the riots, looting, burning, breaking laws, etc. You are just as responsible as if you committed these acts yourself.
I'll be going to Google from now on.

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11:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Yahoo mail

Being asked to verifymy account several times a day and having to go to my other account to get a verification code etc etc several times a day'

My accounts are :

[protected]@yahoo.com

[protected]@yahoo.co.uk

Pease can you stop sending "suspicious activity" etc. warnings etc.

I AM NOT AWARE OF ANY SUSPICIOUS ACTIVITY AND I bELIEVE IT IS A BIN YOUR SYSTEM.

Please invstigate this nuisance activity

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B
1:29 pm EDT

Yahoo! News is clearly biased and partisan.

It's clear that Yahoo is biased and partisan in their news stories. Everyday, especially today, there is Trump bashing and false narratives about him, yet nothing but accolades for other figures in Yahoo news stories, who are not what they are made out to be. The editors are not fair. The only reason I have any association with Yahoo, is for the Yahoo mail service. I have always used it. I have one other email account, which is Gmail, which isn't as good. But I wish the news stories on the Yahoo home page, once I log out of Yahoo mail were more inviting, rather than insulting, negative, anger provoking, biased, partisan and a bad example of what news should be.
Yahoo and Yahoo news would have more members if they were not biased. There are more people out there who want REAL news stories than those who are on the wrong side of the tracks, or who just want to see partisan plucked bashing.

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Roseanne Benequisto
, US
Aug 04, 2020 1:21 pm EDT

do not agree it always shows and tell about both sides

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K
2:34 am EDT

Yahoo! Stolen yahoo name and contacts and now someone is sending spam in my name!

To whom it may concern

Once again, an email using my former yahoo name was sent to my former email contacts in my yahoo list. I have not only deleted the contacts and changed my yahoo password, I have deleted my account entirely. And yet - there are still emails being sent in my name. What gives? This is not how you're going to beat google. I am very disappointed in yahoo.

It's up to you, yahoo, to resolve this issue.

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I
7:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Yahoo mail

Dear sir/Madam,

I am writing to make a formal request for assistance, because, I have been unable to gain access to my yahoo mail account since early 2019.
The problem began after I deleted the (then) new sign in app for yahoo mail from my cellphone.
I did that in genuine ignorance without knowing that I would thereafter be locked out of my account.
Ever since then, I am unable to sign into my account because I'm not signed in on any app.
That, in fact, is the message I receive, each time I try to sign into my account.

Can you help me please?

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Update by Ihateyahoo
May 15, 2020 5:57 am EDT

Dear sir/Madam,

I am writing to make a formal request for assistance, because, I have been unable to gain access to my yahoo mail account since early 2019.
The problem began after I deleted the (then) new sign in app for yahoo mail from my cellphone.
I did that in genuine ignorance without knowing that I would thereafter be locked out of my account.
Ever since then, I am unable to sign into my account because I'm not signed in on any app.
That, in fact, is the message I receive, each time I try to sign into my account.

The situation is made worse by the fact that the mobile phone number I had prior to being locked out of my yahoo mail account, was deleted by my phone provider.
I have since replaced it with a new phone number, but because I am still locked out of my account,
there is no possible way for me to receive any messages from Yahoo in order to perhaps, change my sign in password.

I also didn't think to use my alternative email address ( mufdivtwo@gmail.com) as an alternative if something should go wrong with my account.
As a consequence, I receive the following message which I am unable to access because I am locked out of my account.
mufdivtwo@yahoo.com
You're not signed in on any Yahoo app. Use an alternative way to sign in.
Enter verification code
sent to your email address
t*****is@yahoo.com

I also found that my cellphone ; Alcatel one touch, pixi 3, TCL 4009X is not compatible with the current yahoo mail app.
I assume that, if I were to purchase a new cellphone that is 5.0 and up, would enable me to download the latest yahoo 6.7.1 app to my phone and then, I may be able to access my yahoo account?
Your clarification on that matter would be helpful but in the meantime, I personally feel very much grieved and frustrated at being locked out of my own account after having it for over 10 years and though there has been times when I was locked out of my account but I was able to access it again because the new sign in app didn't exist.
It seems to me that this app isn't as useful as it is made out to be because apart from the frustration and anxiety it has caused me since I made the decision to download it to my phone, I am aware that many other people have cause for complaint about the said app as well and I remain unconvinced that yahoo is taking these complaints seriously.
I feel so frustrated with being directed to the FREE HELP PAGE, only to find that I cannot use it because I don't have the app on my phone or my home PC.
I refuse to sign up for a premium rate service just to speak to a human being about this problem
plus the irony is, I cannot even sign up for the said service because I have to be logged in and if I were logged in why would I need to sign up for an expensive service I don't need?
It makes no sense at all and it leaves me with the impression of yahoo being a company that has an indifferent, uncaring attitude towards the very people they are appealing to with the quite frankly irritating cringe-worthy advertising showing people looking happy as a consequence of using the yahoo app
but the reality is many people ( myself included) are very frustrated and feel far from happy and content with the current level of service from yahoo.
In fact I have reached the stage where I feel the only alternative left for me is to perhaps open a formal complaint against yahoo for the way it has treated me as a long time and loyal customer and has left me locked out of my account for near enough 12 months or more and that has caused me much inconvenience.
For instance, I have been using my yahoo mail account as a channel of communication between my utility providers and my bank.
As a consequence of being locked out of my yahoo mail account, I am unable to respond to any emails sent to me by my utility providers and my bank and that causes me to experience strong feelings of anxiety and frustration.
I think that it is wrong for yahoo to subject me to such an experience all because I chose to delete the yahoo mail app from my now incompatible cell phone.
I am therefore asking you to do whatever you can to restore my yahoo accounts to their rightful owner which is myself.
Please don't let me down or tell me to fill out a new form because I am unable to do that because the system does not allow me to.
I also cannot sign up for the premium rate service because I can't afford to and I have to be signed in to do so and if I am signed in there is no reason for me to sign up for that service.
I cannot use the ''FREE'' option because again, I have to be signed in to receive the verification code.
My yahoo mail inbox is now overflowing with the said code because I have tried in vain many times and it does not work.
I feel extremely frustrated being in this situation that is starting to make me feel like a fraudster trying to gain access to another person's email account.
I think that I have made my situation as clear as possible and now it is up to you to do something to help me solve it.
I look forward to your reply.

PS, my yahoo i.d. is either Trevor.ellis@yahoo.com or mufivtwo@yahoo.com

Thank you.

Yours gratefully
Trevor Ellis

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T
2:45 pm EDT

Yahoo! News

Get rid of the Kardashian clan

Ten years ago I recall Yahoo News delivering real news so last year I made a switch back to Yahoo News as my home page. I quickly learned this was a BIG MISTAKE as for all I see each day is not real news but rather celebrity gossip and the most ridicules headlines about the Kardashians, a name I would welcome never again hearing.
By the numbers below I can see that I am not alone in thought . In just 7 search query's over 486.870, 000 million other people searched the same, each number represents someone who is just as sick of this Kardashian clan.

The US population is 328 million and with almost 487 million searches looking to rid themselves of the Kardashian name equates to 158 million more queries then every man, woman and child in the US combined.

From what I see Yahoo news has actually become The Yahoo Kardashian/Jenner clan News. How much is this clan paying Yahoo to be the headline news?

With the world on edge, people dying each day and so many locked away in their homes while losing everything I think there's so many more important issues than a clan of idiots who post every hangnail.
I'm done with Yahoo News, I'm switching to another source for news, one that actually cares about the people who support it and provides REAL NEWS.

If Yahoo wants to publish garbage about unimportant issues about unimportant so called celebrities then create a tab for this but don't put such ignorant people ahead of the real issues people must face each day.

how to block news of the Kardashians
34, 600, 000 results

How to block news of the kylie jenner
120, 000, 000 results

How to block news of the kanye west
77, 500, 000 results

Sick of being fed kardashians
4, 470, 000 results

No more kardashian news
198, 000, 000 results

Turn off kardashian
37, 500, 000 results

Done with yahoo over kardashian news
15, 400, 000 results

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2:35 pm EDT

Yahoo! You can't provide feedback

Over the past few weeks, using multiple browsers, I am unable to provide feedback on Ads. I cant say "I keep seeing this" or "Its not relative". You can make the selection on the screen but you cant execute the command. Its like somebody at Yahoo was paid to turn that feature off.

NO FEEDBACK ON ADS?

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K
11:38 pm EDT

Yahoo! Negativity in a time of a medical crisis

I am so annoyed at yahoo. This is a medical crisis and all your editors do is rip the administration apart with so many down down down articles. IT is getting so old to read or look at. WHy in the world or how in the world do your editorial department think that at a time like this you write such articles that even depress us more! Your trashing is so unprofessional. Like kids in sandpit trying to steal toys from each other. You get off on negativity. Can't you find some good and healthy cheery articles. No one wants to die with this virus, no one wants to listen to you rip the administation apart only negative people. So, if you have a belief system why don't you start showing some respect for the administration. Unless you forgot who really runs this world. God. and he surely has stepped away because of people like your editors.

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5:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Your information is going to destroy people

I'm very agree with your news feed . People are under a lot of stress and what you guys are posting is going to destroy people's lives . Reading what you guys post about the lockout is going to drive people to commit suicide . I will guarantee that your company will have numerous law suites against you for your negative reporting . This is the time we need to stay as positive as possible and keep politics out of things . What your doing is so wrong and I will hope you will change the way you report news . Please don't be so negative, it's not helping .

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Ihateyahoo
, US
May 15, 2020 8:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Michael,
I'm not sure who your complaint was against but I assume that it's Yahoo?
If so, I agree with you about ''numerous law suites against you for your negative reporting''
but I don't think that they will take note because they seem to be simply focused on profit at any cost as their services prove to be outdated, cumbersome, and unreliable.

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C
8:34 pm EST

Yahoo! Customer Service

Need Immediately action on my husband's account, someone reset his password, changed his recovery email address and recovery phone numbers.

I am his wife and legally married with him at the time of death.

can you please block his account because some one stole his phone since April 30th 2019. now they start using his emails in May 2019 they did fraud in my husband's account.

I sent this email to Yahoo customer care on 14/01/2020 with copy of my husband's death certificate and our marriage certificate.
I called them around 20 times they said we are going to temporary closed the account and they gave me case number [protected].
They still can't closed the account, I called them 07/03/2020 Time 20:30 spoke with Ashley and she clearly said account still open.
If I face any other fraud through my husbands yahoo email so Yahoo will responsible for all matters because they still can't close the account.

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Free Thinker
, US
Nov 14, 2020 9:46 pm EST

Well I hope someone didn't fraudulently vote for Biden under his name either. I wouldn't be surprised though. I'd check it out. We've become a sinister world.

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P
10:56 am EST

Yahoo! Golden Garden

Golden Garden website that you can win money and gift cards on I believe is a scam. When you get near the amount where you can get paid out, you can no longer get in to collect. Yahoo advertises a lot on this site I believe you are wasting your money this site is a scam. I should have read some reviews before I started playing the game, this seems to be the norm for them
Pamela Patrick
[protected]@att.net

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1:44 pm EST

Yahoo! search engine

Every time I shut down google chrome, yahoo search engine hijacks my default google search engine, even though I have repeatedly made google my default search engine, and deleted yahoo from the available search engine options. This has happened to me repeatedly and I feel it is absolutely disgusting behavior by your company. I would like to know if there is a way to permanently delete all yahoo apps from my computer, and block and apps from taking over my search engine in the future. I will never in my life use your outdated and inferior search engine or any yahoo product. I find it offensive that you would think I would be stupid enough to not notice the switch and use your terrible search engine. I've run out of patience. This is absolutely infuriating.

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10:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! please see this email sent from ffo owner

From: FFO Owner hetffo@gmail.com [enjoythepics]
To: undisclosed-recipients:
Sent: Wednesday, February 12, 2020 4:00 AM
Subject: [FunFunky] Horny Babes Who Love Spreading Their Legs Wide

It is showing INFANTS in Cribs, as sexual objects, and members of the group have tried to unsubscribe. I think Yahoo should investigate this FFO owner and the BAD emails he is sending out,

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9:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! my email account

What has happened to my email and google chrome? I can access my emails through firefox, but no longer through google chrome. Chrome is my search engine. I was looking through my emails 2 days ago via chrome, when all of a sudden the mail disappeared and was replaced with the sign in page. I tried to sign in over and over and realized I was in a loop. The only way to get my mail is to go through firefox.
What's with google chrome and yahoo email and when will it be fixed?

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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