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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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M
11:40 pm EST

Yahoo! my account [protected]@sbcglobal.net

Please cancel my e-mail account immediately. It has been compromised. I can not get into it. Someone changed my password I believe on November 26 (or around that date). I can't get anywhere trying to contact you. I seem to be blocked every way I try so this is the only way I can let you know what happened. The criminal has already used it to somehow get into one of my accounts and charge something through eBay which I have not used in a long time. I had to cancel my credit card with the fraudulent purchase. The name on the purchased goods looked oriental. The wrongful change of my password and the fraudulent purchase was at the same time so obviously it is connected. When I tried to get into my account after that, I found nothing but blockades to get instructions from you on what to do. I see nothing else to do but cancel this long-standing account so it can not be used by this thief. Obviously you cannot get me by email to even tell me you received this. By phone, you can call me at [protected] to let me know it has been done. I am very worried about this. Please cancel this account. Thank you.

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7:14 am EST

Yahoo! how to troubleshoot yahoo mail not receiving emails?

Yahoo mail has been made its popularity among its users for its remarkable accessibility and easy-to-understand features. Although the Yahoo mail is one of the best e-mailing platforms, some of its users are having with the issue of their Yahoo mail not receiving emails on their account. This issue is one of the easiest ones to resolve. If you are not able to fix this issue on your own, you must call one of our Yahoo customer service executives immediately. Our professionals are available 24/7 in order to fix all sorts of issues related to Yahoo.

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M
3:08 pm EST

Yahoo! unsolicited yahoo malware

Please stop hijacking my PC, I had nothing against Yahoo until you boneheads decided it would be a good idea to constantly crash a party you were not invited to. I am sick of having to clean up my PC to get the uninvited unwanted yahoo (or yahoo's) off my pc. Pissing people off is not a great way to increase market share.

Are you looking for another class action suit?

Do it again and I'll see what I can do.

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R
8:54 am EST

Yahoo! horoscope on news front page, please remove

After many years I no longer use Yahoo News or Homepage because the Horoscope on my IPad keeps popping up and flashing. Horoscopes are based on ignorance and superstition and you forcing people to look at it is disgusting and annoying. The constellations have changed since they were created and it sheer ignorance. It is also offensive to religious people. Who ever created the Yahoo News Home page is an ignorant [censored]. I am glad I switched to CNN

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Y
9:50 pm EST

Yahoo! update personal info

Final Warning E-mail De-Activation Process 2020 !
Yahoo
/
Inbox

Yah00 Security

Nov 21 at 12:17 PM

Dear Yahoo User,

Due to recent online security incidents, your account has been blacklisted under the Yahoo mail terms due to your email account verification failure.

Kindly note that with subsequent verification failure, Yahoo may terminate your account.

Kindly upgrade and verify your account to keep it safe and strong from virus attacks.

You are required to update via Attached Yahoo Security file, download and upgrade now.

This is to improve our service quality. We are sorry for inconveniences
Property: Account Security

Best Regards,
Account Services,
Yahoo Mail Team

Copyright © 2019 Yahoo! Inc. All rights reserved.

YAH00 UPDATE.html

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2:37 am EST

Yahoo! news

I pay for yahoo through ATT and I am sick of the articles clearly favoring democrats and tearing down the republicans i pay my money Yahoo should report both sides. I am currently looking for another carrier. Would never in a million years ever get cell phone or Tv service from att causr I don't trust the company and many customers have switched already. Yahoo speads hate

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4:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo news

I am well aware that Yahoo mail is a free service, and therefore ad placements and clicks are vital to the business running, and supposedly to tailor to needs (at least to catch the interest of passing attention.
However when I went to check my mail this evening (without clicking on anything), I was forced with the graphic headline 'Man forced mother to listen to children being raped'. Now I know yahoo are not responsible for how someone emotionally reacts to distressing news.
I had no intention of reading the news, and didn't click on the article. The content in the title was overtly graphic and distressing especially to a mother, and frankly rather than drawing me into clicking, was very upsetting. It's unnecessary, unethical and irresponsible to reveal such content, to someone who wasn't going to and didn't try to read the article. In these times, it seems that clicks matter more than the understanding that there are individuals in front of the computer.

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9:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Yahoo mail

I want to change my password but as the only security you seem to hold is my old mobile phone number I cannot do what I needed to do is change that number because I have a new phone and supplier.

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4:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo account

Yahoo is trash. Every time I respond to an article which is contrary to other peoples opinion Yahoo tells me something happened because they don't want people to see what I wrote. You are censoring my email responses. I want to complain about your censorship which is freedom of speech. This happens every time I reply to an email Yahoo doesn't agree with. No more censorship from Yahoo or Verizon who owns you. BTW, no profanity has ever been used in these email responses.

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12:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! I used to be able to share items with a small yahoo inset..

With a small yahoo inset.. Now they are a big purple mess and I wont do it anymore.. No matter how much I want to put your messages on facebook I will not share them like this.. Your brand is bigger than what I want to include.. Maybe I need to find a different web browser although if you check my history I have been loyal to yahoo for many, many years.

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7:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! photo by advertiser

Recently saw photo of dog/coyote/wold running IN FLAMES just by scrolling down line of images in news feed. This was traumatic for me and appears in dreams as well as waking moments. I never clicked on the advertiser.
It was a site which promised "photos taken at just the right time". Yahoo needs to control material from advertisers better, at least on the cover page. Not prepared to search it out again, validating the site, in order to better describe it here.

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3:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! England

Hello I just want to make you aware of how boring you are making the website for yahoo news. The world is a pretty big place and yet you have covered nonstop the kardashians when no-body wants to know them in the uk. Please research more I have had enough of the man world syndrome of women, women, women. It is offensive. Look at your webpage...! Asap... Become real journalist again with real stories that matter... We do not care for the kkkkkkk... What ever they do or say. All you do is fill money into the pockets for them. Talk about the environment, animal welfare... Real lives matter... Not fake gossip... Please please stop the nonsense. Its mind boggling how boring you are.

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L
3:25 pm EDT

Yahoo! yahoo small business

I loaned my credit card to my friend for a one time charge for yahoo small business account and it turned out to be recurring and my friend lost all information about their account. My credit card was charged until I put a hold on it..the hold ran out and once again yahoo small business started charging my card.
There is almost no way to contact yahoo small business unless you call their number to apply for a yahoo small business account...absolutely no way to contact them otherwise. So, I posed as a prospective new business customer just to be able to talk to someone in order to cancel the recurring payment and try to get a refund.
They cancelled the recurring payment, hopefully, today but they said they're going to keep the 70 dollar because "it's not fraud".
I just want to warn everyone that Yahoo Small Business is shady, don't know what customer service is, and are basically unethical, immoral and thieves.

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10:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! advertised in the side panel pop up of email.

This advert was very misleading and although not a scam missold me goods I did not want. i tried to contact them as soon as the incorrect transaction went through although they promise 24/7 enquiries. It took me 3 hours. I believe they will refund me but it will take up to 5 days.Iin future I will keep the right hand panel closed as because it was on your site I believed it could be trusted. I hope they are honourable.
Time of transaction 0937 gmt 28/10/2019
Time of agreement not to process order 1300 gmt. 28/10/2019
My complaint is with Yahoo for constantly popping up this Ad.

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7:31 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Yahoo! - yahoo censoring comments

Date: 10-25-19 is the last straw. Yahoo Nazis, STOP CENSORING MY COMMENTS ON YAHOO COMMENTS. STOP BEING SNOWFLAKES AND GET RID OF THE WEB ALGORITHMS THAT DON'T BLINDLY PROMOTE YOUR LIBERAL AGENDA. On multiple occasions, Yahoo nazis have censored my comments. I have found that my comments are not being published. It isn't right and goes against the vary...

Read full review of Yahoo! and 69 comments
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G
2:50 am EDT

Yahoo! opinion moderators

Why are Yahoo moderators systematically censor and refuse to publish my replies ?
For instance on Friday October 25th I was reading the article "Mike Pence accuses NBA of acting like a 'subsidiary' of Beijing and takes aim at Nike for silence on Hong Kong "
In the opinion part following the article I was reading the following post of a Chinese citizen :
Ting: 8hours ago :neither will China allow NBA to force China to accept Morey's speech.

To this post I replied:
@ Ting
China doesn't have to allow anyone living outside China for free speech ! in a Democracy people are free to say what they think even to criticize their own governments and leaders ! the free Morey's speech about Hong Kong was on TWITTER which is blocked by Chinese authorities in mainland China ! SO HOW COME THIS TWEET BECAME A BIG DEAL IN CHINA ? CHINESE CANNOT DECIDE WHAT CAN BE SAID OR NOT SAID OUTSIDE MAINLAND CHINA ! NONE OF THEIR BUSINESS !

WHY IS MY REPLY NOT BEEN PUBLISHED?IT IS IN NO WAY OFFENSIVE OR DIREPECTFULL !? ARE WE LIVING IN A DEMOCRACY OR IS YAHOO POLICY SUPPORTING CHINESE DICTATORSHIP?

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P
Peter DeMatteo
, US
May 18, 2020 11:41 am EDT

I can no longer activate my thumbs up or thumbs down on comments to articles. what is this, the gestapo?!

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S
5:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! domains

The last two months I've gotten multiple emails supposedly from Yahoo claiming they attempted to charge my credit card for my domains that were due for renewal. But that the card on my account expired and that I needed to resolve this immediately before I lost my domains.

Well, Yahoo has not been in charge of my domains for a year and a half because I switched over to Go Daddy then. I even renewed the domains with Godaddy several months ago. I have the confirmations and Go Daddy has verified it sufficiently when I called and talked two 2 reps there this month.

When I have called Yahoo in response to their emails about trying to charge my card for this, I spoke to 2 different Indian- sounding people who threatened me with, "you must pay now" and etc. I told them they haven't been owners of my domains or hosting my services for 1.5 years, to which they insisted I was very wrong. Scam!

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11:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo mail

As a business owner I email a lot of clients with Yahoo addresses. Since you have changed the settings my emails leave me but don't even make my clients spam folder so they don't know I have emailed them. I can't be the only business that's complained about Yahoo.
Many of my clients have switched to gmail to avoid missing important emails.
What's being done to resolve this yahoo?

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M
MichaelWang1
, US
Jan 05, 2020 2:14 am EST

as of January 2020... Nothing ;)

ComplaintsBoard
E
6:10 pm EDT

Yahoo! I cannot access my account

I bought a REV account yesterday with the email [protected]@yahoo.com and was given a password to use but I am being told the password is invalid. Kindly help because I used a lot of money to purchase the account and now I cannot access it.

The email is [protected]@yahoo.com
I am requesting for a reset of the password or rather to claim my account back.

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8:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo news option on ipad

I used to quickly review the content of the Yahoo News icon option on my iPad. Now, I am so disgusted I may not ever intentionally connect again. Complaints?
- What and Why would you continually show the photo of men's Health or whatever with a man drinking out of a condom. I gag every time it shows and have disconnected from Yahoo each time I see it
- Why all the repeat "news", day after day
- Why all the overly Liberal news feeds
- Why all the UK news
I know you don't need my viewing, but this graphic, attention grabbing, inflammatory blurbs is really garbage, and you know it. I guess it's cheaper than real news reporting. I'm done connecting and reading or scanning this link to Yahoo

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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Yahoo! contacts

Phone number

+1 (800) 318-0612

Website

www.yahoo.com

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