The complaint has been investigated and
resolved to the customer's satisfactionResolved XM Labs — Unauthorized billing
resolved to the customer's satisfaction
Placed an order for a sample of Acai & regimex for $4.95 shipping and handling the e mail form stated that you may cancel any further orders with in 15 days.
On the 11th day I found a $139.95 charge from XM on my bank account . I called the company and spoke with Roberto who said he was the supervisor. He stated that I only had 10 days to cancel my order as per there legal contract which is stated on page 5 of a legal document. Roberto stated he could return $40.00 to my account.
At the time they deducted the $ 139.95 I had not received the sample to see if I even liked the product. I have not received any money from this company and I am filing a fraud report with the Florida Attorney generals office and the New Jersey Attorney generals office and the better business Bureau.