The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
XHFJ Economic & Trade Co., Ltd.FRAUD

After having sent full payment in advance, we have received completely different samples from what we agreed on then after canceling the order, seller would not refund money ...
A classic scam
RUN AWAY FROM THIS PERSON MICHAEL JIA

Responses

  • Ye
    yemen4 Nov 25, 2012

    It is interesting that you have had this experience. Our company has ordered multiple items in the past few months (related to garments, like hang tags, security tags, etc.)

    Michael has been quite professional in our dealings and, indeed, understanding of our requirements. Where we have had problems they were readily corrected. In fact, one order that we were not pleased with was replaced at their expense.

    Although I don't know your specific case, it is always best that you confirm the specifications of your order before shipment to you (regardless of whether or not you thought they were clear in the beginning).

    0 Votes

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