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4.4 2862 Reviews

Microsoft Complaints Summary

181 Resolved
445 Unresolved
Our verdict: When using services from Microsoft with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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8:56 am EST
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Microsoft - unauthorised payment debits

Dear, Since several months my credit card account was taken in charge a 7€ montly amount description: "MSFT *OFFICE BILL.MS.NET IRL I cannot recall to ever have given permission for this Would it be possible to inform me about this? Thanks a lot in advance, Kind regards Geert Neyt [protected]@gmail.com

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5:44 am EST
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Microsoft windows 10 operating system

In the very near future, Microsoft will be releasing the new Operating System for computers. It's Windows 10. And, Microsoft promotion on this is...that it can't be purchased in stores. Also, it will ONLY be available by means of a subscription. At the present time, Microsoft hasn't stated whether it will be a monthly fee or a yearly fee. And how much the subscription will cost. Bottom line ? Without an active subscription, you won't be able to use your computer (being...without an Operating System, your computer is nothing more than a paperweight).

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2:08 am EDT
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Microsoft huge customs clearance

respected sir,
i have bought a microsoft tablet online from egypt costing 600 USD. they have sent me the product via your courier service, the parcel is presently held in Turkey for customs clearance. the seller is asking me to pay for the customs duty and the tax. could you please tell me how much would i have to pay: Details are as below.

Item: One piece of Tablet PC
Item FOB: USD 600
Origin: Egypt
Destination: Italy.

I would also like to know whether i will have to pay again for the customs clearance in Italy.

thanking you in anticipation for your great help.

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Sheen003
, IT
Nov 15, 2014 4:18 am EST

Hello
be warned about Alibaba.com. They list you sellers who are no sellers but frauds.
Please don't lose the money.
I ordered a product and never got it.
Also be sure that LeadWay Courier is a fraud site. They ask you for customs clearence. Don't pay, it is cheating.

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11:05 am EDT
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Microsoft would not cancel an order

Ordered something on sunday July 6, 2014 and cancelled it an hour later. They still processed the order. and shipped it out on Monday (7-7-14) and took $749 out of my bank account. The order should have arrived on Tuesday (7-8-14)but didn't arrive because of all the phones calls to stop the shipment. Then I find out they want me to send the order back before I will receive a refund. (didn't get the order). My bank told me to call again (was calling all week to recoup my money) I call today (7-11-14) and they say that they have to wait for order to reach warehouse and within 5 days after that I will be refunded. The way I see it is the order was canceled and therefore should not have been paid or shipped. I cannot get a refund until next week. I have already paid for my merchandise through Amazon, so I have $1, 400 out of my bank at once. And can't get my money back. I cannot complain to Microsoft, I am directing to customer service with no resolution. If amazon can cancel an order after placed immediately why can't Microsoft corporation do the same? Sunday UPS is closed.

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Calmhey
, CY
Jul 28, 2014 8:15 am EDT

Windows and Windows Phone Annual Developer Registration for david@calmhey.com
22/6 email saying renewal due 22/7
14/7 cancelled subscription
14/7 email confirming cancellation
22/7 renewal confirmation and bank account debited 81.75 sterling

How can I get my subscription cancelled and my money refunded as any emails to billing@microsoft.com are blocked

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8:41 am EDT
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Microsoft debiting my bank account without my permission

Xbox live membership has been debiting my debit card without my permission, back in May the debited my account 7 times for $10.81 my bank kept stating that since it was a debit transaction they could not stop it so they provided me with another debit card and this was supposed to stop the merchant from debiting the account again. in june the randomly debited the account this time for a total of $165.34 throughout the month. I got a hold of my bank today again to complain again and they are attempting to resolve the issue. I just hope they dont attempt to debit my account again!

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Intellectual_Philosophy
, US
Aug 21, 2014 3:21 pm EDT

Did you call Xbox live support at all so they could stop it? They should have control over the billing and could stop or deactivate your account temporarily until this is fixed. I would also say (since no other details were provided) that maybe your account was compromised through baiting or phishing. In which case someone is logging in as you and charging any card info on your account for stuff. In which case Xbox Live should know so they can try and catch the person.

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12:58 am EDT
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Microsoft locked out of account

Skype has locked me out of my account and refuses to refund the balance I have there. I cannot figure out why they have locked me out. To unlock the account they require a as security questions a long list of information which I have no idea what the answer is, for example what method of payment I used with them last, the amount, the date of the purchase, the exact month and year I signed up for skype. I consider Skype's tactics to be fraudulent, they seem to be trying to lock people out of their accounts so they can claim the unused balance. I advise everyone to find an alternative to Skype and do not do business with them.

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giles keeble
london, GB
Jul 03, 2014 4:51 am EDT

My daughter was abroad. Microsoft closed her hotmail account without warning or checking. She has now spent days trying to get it re-opened with all the correct information, All they do is re-send the same form. This is a desperate situation as she cannot access any emails or contact numbers. Microsoft are unable and unwilling to help just sending her around in circles.

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kushla brewster
strathalbyn, AU
Jun 27, 2014 6:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Stas i live in a australia it's against the law to touch the phone will driving now i have bluetooth in my car built in to my radio now the phone has driving mode but no auto answer now is driving mode meant to be some kind of joke I don't want any thing on my phone that false, so I want this removed from my phone.I am not pleased that Microsoft would try such a sca

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truth is mine
, US
Mar 28, 2014 5:15 am EDT

if the account is truly yours, then you would know the answers to the questions they asked. sounds like you are the one committing the fraud.

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10:02 pm EST
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Microsoft everything

This is the skrewiest thing in the world. I can't play my tv shows without going through the Xbox. The voice commands work some of the time. The device does not connect to a home network, so in order to play a movie I have on my computer, I have to stream it manually from the computer. My internet went out so now I can only stare at the thing. IT IS NOT A GAMING SYSTEM. IT IS AN ENTERTAINMENT SYSTEM, THAT JUST SO HAPPENS TO PLAY GAMES. The Xbox 360 was much better and it could connect to everything way better than this piece of junk. I had hoped to stay loyal to Xbox after paying their Xbox live fees for 8 years, but it looks like that isn't going to happen.

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sara withers
, GB
Dec 20, 2014 5:22 pm EST
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i went for bundgle with xbox one with kinect and 2 games only recived xbox 1 game no kinect still waitting not happy as the price so high without haveing the main items to the bundle iam paying for

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MkStItCh
West Seneca, US
Dec 27, 2013 4:31 am EST

Xbox one was built as an entertainment system and ANY add that I have seen says just that. Even the web site video leans toward that. I am not sure what you thought you were getting but I think it was just you not doing research first.

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8:16 am EST
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Microsoft windows 8

Hi,

I bought new HP 1000 series notebook in Tata Croma. I am fine with HP. But problem with Software Provider "Microsoft Windows". Still now i can't even ale to install single apps from windows store and i can't even update apps from windows store. Though when i connect to internet windows is updating. But nothing works in windows store. I am unable to upgrade my windows 8 to 8.1. Though i checked with windows 8.1 upgrading assistant to suitability, it shows my notebook is compatible to upgrade to 8.1. When i click download in windows store for 8.1, it show "Your Windows 8.1 Installation couldn't be Completed. Please try again". I tried "n" number of times but same message. I checked with any pending updates. But everything is updated. I checked whether any hidden updates but it shows no hidden updates. Even i contacted Microsoft technical support. A tech remotely connected my laptop and checked for issues for more than 1 hour. After that he told me you had to re-install the windows 8. Very Disappointed, because after utilizing 1 GB of my 3G Data. This is the answer.I think Microsoft doesn't bother about consumer Welfare. They don't know how much 3G data cost in India. If they provide any free wi-fi hotspot in selected areas we can move their co-operate with them to solve the issues. They just profit because the mistakes or errors from operating system make them to create more knowledge management system. We too spend on their R&D indirectly. Before buying windows 8 installed pc, laptop, netbook, tablets etc think wise. This is my advice.

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felicidad quindara
,
Nov 18, 2007 12:00 am EST

the microsoft windows which headed by dr. smith reuben send an email and give instrcution that i am one of the winner of the microsoft windows and awareded a prize which i am going to pay the ampount of 378 gbp to claim my prize. and instrcut to me email mr. benson jack with tel.number [protected] and to this matters i questioned the authenticacy and balidity of such winnings. And further told that my prizee will be awarded to me unless am going to pay the 378 gbp for fees considering the distance of my place which i am from the philippines. All I want is to track this people becuase they the number one scammers and i won't like that someone might experience on what I have experience too. For easy and i can give this persons who mislead and have embarasss my reputation considering that I am also a victim of such scammers which i came to know lately
I want to file comlaint against Dr Smith Reuben as the Microsoft ward team of 20 cramen park harleshen london nw10,englad .u.k. with tel number [protected] and benson jack with the tel number [protected] with a website bensonjack@yahoo.co.uk and am willing to give the documents for my complaints. Hoping can give preferential matter on this. Thank you very much.
very truly, felicidad quindara, philippines

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Cheap Charlie
Sterling, US
Feb 28, 2014 5:01 am EST

Just bought a new laptop with WIndows 8.1. Ordered it on line before trying in store. Had I tried it in the store I would have bought a barren laptop and installed Linux. One of the nice features of Windows previously was a relatively easy transition from old versions to new versions. Not so in the travesty called WIndows 8. Whoever created this POS PITA was obviously delusional, high on contaminated LSD, and so far out they had no clue. My GOD! What was Redmond thinking. This pile of junk ( and I lack the necessary superlatives to call it what it really is) needed to be released to WWII Germany and Japan. It would have shut the Axis down in hours. Never have I encountered such an expensive boat anchor creating product. Redmond's marketing arm obviously has no scrupples. Calling this an advancement is comparable to calling dulling the blade on a guillotine a pivotal technological advancement.

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kimomma
Albuquerque, US
Jan 01, 2014 12:01 pm EST
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I recently bought a $200.00 copy of Windows 8 which was upgraded to 8.1 when I installed it. I am having a ton of trouble watching video and playing online games, they slow down badly and I am unable to find an error upon troubleshooting. I would love to go back to windows 7 but upon installing this os I lost of that. How can I fix this problem? Or get back my windows 7? Thank you, Kimberley Garcia. kimberleyg73@gmail.com

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7:12 pm EDT
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Microsoft customer service

I called MS Store to switch Office 365 2013 paid subscription from one e-mail to another e-mail account. Both e-mails are my MS account. First, Yasi (call center Philippines) placed me on hold for 2 1/2 hours. Then Asia (call center Philippines) placed m on hold for another 30 min. They gave me a ref# [protected], said someone will get back to me. So, 3 hours later, no resolution to my problems. This is an example of horrible customer experience. MS can do better.

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Nathen Dwayne Baker
Auburn, US
Jan 04, 2014 11:24 pm EST

MICROSOFT CORPORATION LIED ABOUT EVERYTHING AND STOLEN IT FROM ME.

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3:09 pm EDT
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Microsoft said from microsoft

Got a phone call and she said she was with Microsoft and my computer had a problem and they needed to fix it. I played along but did not turn on computer. She told me several things to punch in. Then she put a man on phone and he wanted some numbers off the screen. I said you suppose to have all my numbers. Then he said we need to fix your computer. I asked how much it would cost me and he said its according to what all is wrong. I said no, nothing wrong with my computer and that this was a scam and hung up. He called me back 2x and I finally just stopped answering phone. Two days prior to this, someone tried to take over my computer and Mc took care of it. I guess they tried the phone. These people were Indian People or somewhere over there.

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4:09 am EDT
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Microsoft illegal credit card charges?

This morning, my son went to sign in on-line and had to go through Microsoft's security check process. I ended up having to change the account password to enable him to sign into his account and to check this was successful, I tried signing into his account on a PC. However, as part of this, as the parent in charge of his Family Live account, I had to provide Microsoft with proof that I was an adult. The only way for this, according to the site, was to give Microsoft my credit Card Details and they would charge me 50 Cents and donate a portion to charity.

I was appalled.

Firstly, are Microsoft that hard up that they need to rip customers off for even more money? Secondly, I believe this charge to be illegal as Microsoft are not supplying any products or services for this fee. They DO NOT have to charge for checking if you are an adult through Credit Card details provided. Thirdly, there is no mention of what charity they are providing for, nor the option to opt out of this donation. Some people feel strongly about certain charities and will not donate to them, but no information is provided for people to make the choice.

It is not about how much MS are charging, as I know it is a small amount. This has been poorly thought out by MS and just goes to show the greed of the company as a whole, and the loyal followers are yet again made to suffer for it.

I am today selling my Xbox and moving to the Sony Playstation. At least they have more of an idea about looking after their customers than Microsoft...

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MissyRae
Horton, US
Nov 13, 2013 5:30 pm EST
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There is a charge from microsoft xbox live.com that I did not authorize.

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11:32 am EDT
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Microsoft liars & scrammers

earn microsoft cash is such a scam, they would not refund my $97.00 fee to look at their product for 30 day trial when i filled out all on line I received a paper trail with a note said call here to start and I did they called said someone would get back soon with me and they did at least 10 calls in 30 minutes. the first person I got told me to think of 5 reasons why I would like to work from home and make alot of money well we all know why we would like to do this right, well they said they would get back in 1 hour with me and they did again. and this guy talked my ear off for 2 hours kept telling me that you have to spend so money to make money, when I asked how much money he would change the subject he had me lessoning he was a good talker and I wanted to hear what he had to say BUT that is what I was doing just lessoning. he told me he could hear in my voice that I was getting tired and he would call the next night to see if I thought over what he had to say and he did call. again I was on the phone for another 1 1/2 hours he wanted to talk to my husband but I did not want him to talk to him I wanted to find out about this company before I spoke to my husband. I asked many times how much it was going to cost me to get my business going his remark " How can you put a price on what it will cost to start your business if your going to be making $16, 000.00 - $25, 000.00 in your first month?" after a long drawn out conversation he finally told me it would cost me $5000.00 to get started, which would include internet access, private tutoring, products . 24 hour helpline and leads. When he said $5000.00 I knew right then it was a scam I told him I was not interested that I believed this was a scam and I wanted my money refunded now. I was told I had to look the product over for a full 30 days before I could cancel, we ended up in a huge confortation where they hung up on me. I was PISSED needless to say, I called back spoke to someone else to them I did not want this product to cancel it an bill my card back and I got the same answer, So I called my bank and they tried to call the number on my card statement with merchant # and also tried to look up the website, they sent the company a dispute letter my money was refunded but two weeks later they recharged me the $97.00 again. once again on the phone with the bank. I have been on the phone every month now with them because I am being charged $8.87 per month and not getting anything in return except a HEADACHE. I just called my bank again today 7/15/2013 and another dispute letter will go out> so i started looking on line while on hold with the bank at earnmicrosoftcash.com and found this website there was an email address from someone saying send a letter to [protected]@earnmicrosoftcash.com and ask for a cancellation form and they would cancel your account GUESS WHAT I emailed this address and its a FAKE would you know it I just had to make sure these people, company whatever you want to call them / it are nothing but a bunch of lying ###S! And i hope that one day KARMA will turn around and bite them in the ### bigtime. To all those who have been scammed by this company and others I"M Sorry to hear what you have gone through because I've been there myself Pray for Karma to bite them in the ### bigtime, it will happen.

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Primitivo Cruz
, US
Mar 16, 2009 8:08 pm EDT

I was supposed to be charged $2.99 for material that was going to be shipped to me for a trial period. neither the kit was send and i was cherged for it, now again charged for $69.95 and still receive no bennefit of what i was offered. I want charges cancelled and my money back. Confimation of the charges # 74278521N00003JEB...

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James Cadwell
Portland, US
Dec 30, 2008 11:42 am EST

This is a Scam. Microsoft Advertised free trial for there program. Just pay $1.97 for postage and they would send software to evaluewaite. They pulled $49.95 out of my account. I notified my card holder and the following month
they pulled another $49.95 out of my account that I did not authorize. On top of this I did not receive the software to revue. Be WARE.

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Vanessa McNeil
,
Nov 23, 2008 10:13 pm EST

I have not been set the information and dvd to procede with this venture and I want to cancel but I got this message when I tried to do it on the web. The office seems to be closed and website was
not there either.

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djdocta
,
Nov 05, 2008 1:30 pm EST

They charged my debit card twice for $49.95. Ever since I got the first charge I have been sending email to support@earnmicrosoftcash.com rewuesting a refund. I have yet to receive any type of reply.

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Staci Lauth
New Knoxville, US
Jan 07, 2009 10:40 am EST

I purchased a trial pkg for 1.95 that I never received and then they took another 69.95 from my account at 1:41 am today without authorization. Now I am going to have to get another card.

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Donnie
Bristol, US
Dec 05, 2008 10:15 pm EST

software for program does not work properly----unable to contact anyone to correct----website is not available----support website is not available----no choice but to block any further debit card transactions.

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David
,
Nov 30, 2008 8:57 pm EST

I was told the earnmoicrosoft cash cd was free and all I had to pay for was the $1.97 for shipping. Instead I was charged $49.95 and there is no one taking phone calls on this matter. Microsoft and others involved, need to be accountable and stop screwing the public

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Susie
,
Nov 19, 2008 2:30 pm EST

October 10, 2008 I paid to get the Microsoft Success Kit and it never came via internet of mail. I went to the email they provided and their web site is non exsistent. What do we do about this? Their are others that have been scammed also.

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Cathy McCormick
,
Nov 03, 2008 2:16 pm EST

I paid for a CD for only 1.97, and never auth0rized a payment they took from my credit card twice!
You cannot reach a person to talk to, and the Web site for customer support is Bogus!

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Vp
,
Oct 23, 2008 10:00 am EDT

I received a fake email address to access a non-existent web-site. I tried to cancel and was told by my bank that they already processed a payment for $49.95. The first payment was for a trial period and was only $1.97, but there was no way to cancel since the email address was bogus.

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6:14 pm EDT
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Microsoft billing me for a product I returned

I ordered a Microsoft XBox 360 Kinect Sensor which

cost
$159.99 plus $13.99, plus 24.90% interest, shipped

in Dec 2012. After I placed the order I called

Finger Hut to let them know that I was moving to

Marysville, CA California from Carson City, NV and

to ship my order to my new address. My order went

to my old Carson City address instead of my new

address.

I called Finger Hut again to find out why my order

was taking so long to reach me. I was told it was

because my order was sent back to Finger Hut and

they would reship my order to my new address.

When my Xbox 360 Kinect Sensor arrived I installed

it on my TV. After the installation I realized that

the product didn't have the features I was looking

for. I called Finger Hut to let them know I was

returning the Xbox Sensor and was told by customer

service that my account would be credited once they

received the Xbox Sensor and because they sent the

Xbox Sensor to the wrong address that they would

not charge me for shipping, and they would send me

a return shipping label to send the Xbox Sensor

back.

After two weeks I still hadn't received the

shipping label so I called Finger Hut again. This

time the customer service person I spoke with told

me that I had to pay for the shipping and that the

other customer service person I spoke with was in

error. So I shipped the Xbox 360 Sensor back at my

cost.

The reason for my complaint, I received a bill from

FingerHut. I called FingerHut to ask why was I

being billed and was told that I had to pay for the

shipping. I told the customer service person that I

had paid for the shipping and was told that I would

not be charged for the prior shipping because the

Xbox went to the wrong address. I was told by the

customer service rep that wasn't the case and I

would have to pay for the shipping. I asked to

speak to a manager and was told that they were a

manager. I explained that I didn't think I should

be charged for the Xbox shipping because it wasn't

my fault that they sent it to the wrong address.

The customer service person insisted that I pay the

shipping fee and a late charge. I told them that it

was right to charge me for a product that I paid to

send back and that we should call it even and I

would place another order. The customer service rep

became rude and told me to pay it and hung up on

me.

Now I have received another bill from FingerHut for

$108.35 for a product I don't even have. Plus they

dinged my credit.

I feel like FingerHut is trying to rip me off.

I would appreciate if you can help me resolve this

this issue.

Thanks

Bertrick Wallace
[protected]

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llenora
Philadelphia, US
Nov 16, 2013 3:48 pm EST

I bought the xbox for my grandson for chruistmas last year. To this date I still recieving bills on my creditcard. I call xbox complant line to tell them that my grandson is 17 years old and donot have a creditcard or my authorization to use mine.

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SilentDob311
Omaha, US
Nov 16, 2013 4:13 pm EST

If you allowed your credit card to be used to create his xbox live account you have entered into a billing agreement. This is called pre-authorization to charge for whatever your grandson purchases. It is in their user agreement. If you don't want further billing, order a new card and any future attempted purchases will not go through. However, your grandson will lose his xbox live account if you file a chargeback.

I think your first course of action should be to talk to your grandson about not utilzing the card without consulting you first. Let him know that you are cancelling the card as well. If he claims he doesn't know what you're talking about he is blowing smoke directly up your ### :)

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John stanway
Leek, GB
Nov 04, 2013 1:53 pm EST

I want to know why people are already play call of duty Ghost when its not even out to be sold, and they are playing it online?

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4:43 pm EDT

Microsoft total rip off

Went on the internet to check email and found one from Microsoft Powerball Draw. They’ve claimed that I’ve won 1.3 million pounds and asked for my full contact info in order to proceed. I’ve replied with the stuff they’ve wanted but then they’ve asked me to pay 300 pounds in order to get my money transferred. I knew it was scam.

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Microsoft non working key codes

Bought an OEM version of Microsoft Win 7 Home Premium, thinking OK...Windows 8 is out but prefer Win 7.
Bought the software attempted to load it and it would not validate online, which means it will not validate even if I called Microsoft. Giving some benefit to buycheapsoftware.com, I emailed and told them I was not able to validate. Got and email back from a Melissa Monroe, asking if it was an OEM I purchased and which one software and they'll replace the key code with a valid one? Funny, you'd think they have the order number and would know exactly what I purchased. I simply replied back "Yes, it was an OEM purchased from your company".

Latest email:
Dear Customer,
My manager was not aware the DVD and key came packaged from us altogether. Normally, there are no issues with sealed product keys and we will need access to the key included with your product. If it is possible, we will need a photocopy so that we can contact Microsoft to validate the key.
Fax: [protected]
We apologize for any inconvenience, but we will work towards a resolution. Thank you
Regard, Mellisa Monroe and physical address of buycheapsoft.com

This latest email was enough to want to say "SCAMMERS!" Their emails does not include a trail of previous correspondences regarding the order. How can a company who sells software NOT know the disc comes with the key code? For all I know, faxing them the key code would just be sold to someone else. The someone else needs to be aware that OEM versions only work with specific manufactures. Beware and its safer not to ANYTHING FROM THEM!

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Microsoft hacked email account

I have not had access to my hotmail account for over a month. when i try to log in it says my password is incorrect. i tried to answer my security questions and it says it cannot be verifed. when i try to submit the form, the form is kicked back to me saying not enough information is entered for hotmail to verify my identity. So, i called hotmail customer service and spoke to jack who obviously was not a jack (maybe jackhububaba) or something. and he told me that an unauthorized user had been added to my account and sending spam mail to ppl . in order for his techs to fix the problem i would have to pay 60.00. i told him no way and i just wantted the account closed. he said in order to close the account it was 60.00 but it would provide me tech support for a 2 years. i told him i dont want support, i want it closed. after going round and round, basically its 60.00 to do anything to it. i asked him what happens if i just keep it open he said hotmail will call me eventually bc of complaints that my email is spamming ppl . i said well maybe then u will close it. .. i called today hoping to speak to someoene else regarding the issue and i got jessica...who was obviously not jessica...EXTREMELY NOT helpful and rude. told me its 100.00 to fix the problem or close the account. she said in order to get access to the account to close it they require the 100.00 but if they cannot fixt the problem they will close at no cost to me. yeah right...how do i know its not a scam for hotmail to get money... she told me there was no reason to keep discussing this with me she had other ppl calling so if i wasnt going to pay 100.00 i should just hang up... i told her hotmail was the worst piece of ### ever and thanks for their fking help..i STRONGLY ADVISE NOT TO USE HOTMAIL...VERY RUDE NOT HELPFUL

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H
H
Hamess
, US
Sep 01, 2011 7:23 pm EDT

I received message that my account which I have been using for 10 years have been tampered with and it has been difficult for me to change the password.

X
X
Xena96
, GB
Aug 27, 2014 9:41 am EDT

many of my different technologies are conected to know the same hotmail
account however they all have different sets of emails and do not link together

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Microsoft lottory/ beneficiary fund

respected sir,
already i have cheated by the fake lottery agents about 135800 + 18800 INR. in that the Foreign exchange administration malaysia cheated from me 135800INR as administration fees. now the inland revenue board of malaysia instructed me to pay 528580INR as non resident tax. but i am very confused that... was i guided by the original surveillance unit or fake.
the mail i have received and sent are as follows, please help me as soon as possible please

-----------------------------------------------------------------
Surveillance Team Tue, Dec 18, 2012 at 11:59 PM
To: mathan joh
Reply | Reply to all | Forward | Print | Delete | Show original
Marzelan B Kamaruddin is the head of Inland Revenue Service Malaysia

1, this email [protected]@hasil.gov.my is for only resident tax payers malaysia which is for local customers within Malaysia.

2, While this email [protected]@revenue.com is for non resident tax payers only for people outside the shores of Malaysia and this email is only meant for international transfers only.

Note: All customers have their personal files and yours is deposited with the Non resident department so that was why when you contacted the resident tax office they could not recognise your file and denied you of positive informations.

always follow instructions from the Non resident tax office, because if you continue contacting both offices your file might be disqualified and abandoned because they will think you are not serious
---------------------------------------------------------

Exchange Control Malaysia Thu, Dec 13, 2012 at 7:07 PM
To: mathan.[protected]@gmail.com
Reply | Reply to all | Forward | Print | Delete | Show original
Attn: Johnson Y,

We wish to inform you that your Foreign Exchange Administration has been sucessfully conducted please find attached payment receipt & Official letter of Authorizaton which you have to send to the Alliance Bank Malaysia BHD for the onward wire transfer of your funds to your Bank account in India.

Kindly forward Attached Letter of Authorization to the Alliance Bank Malaysia BHD, Thanks for your co-operation.

Best Regard’s
Shamsuddin Bin Mohd Mahayiddin (Director)
Foreign Exchange Administration Dept.
Exchange Control Malaysia (ECM)
Bank Negara Malaysia
----------------------------------------------
Alliance Bank Malaysia Berhad Fri, Dec 14, 2012 at 4:08 AM
To: mathan.[protected]@gmail.com
Reply | Reply to all | Forward | Print | Delete | Show original
Dear Valued beneficiary: Johnson Y,

The Management, Board of Directors & Staff of Alliance Bank Malaysia, BHD, kindly wish to congratulate you on the successful completion and Authorization of your currency exchange process by the Exchange Control Malaysia, we received a copy of the Official Letter of Authorization from the Exchange Control Malaysia, and also your email attached copy and receipt of your payment of US$2, 500 for Foreign Exchange Administration Fee.

We kindly do want to inform you without much delay as your Banking coordinates with the Indian Bank, is presently in our Telegraphic wire Transfer screen of our International Remittance Database, but the delay in your fund transfer of 1, 000, 000 GBP (One Million Great British Pounds) is that your Tax Audit Framework is unprocessed and we cannot find your Tax Audit compilation/clearance document in your payment file, this means you have to contact the Information processing department of the Inland Revenue Services Malaysia for your Tax Audit framework according to the Financial Law of Malaysia.

Kindly contact via Email or Telephone the IRBM - Information processing Department for your Tax Audit compilation upon confirmation of this email.

IRBM CONTACT DETAILS:
Inland Revenue Board of Malaysia
Information Processing Department
Level 10-18, Tower C, Persiaran MPAJ Jalan Pandan Utama,
Pandan Indah 55100, Kuala Lumpur, Malaysia
Tel: +60-[protected]
Fax: +60-[protected],
+60-[protected]
Email: [protected]@revenue.com

We advise you contact the IRBM Information processing department and kindly keep us posted with your regular correspondence with the Inland Revenue Board of Malaysia either via Telephone or via email.

Yours Faithfully
Mr. Cheong Lee Sim
Head of Operations
Alliance Bank Malaysia, Bhd
Tel: +60-[protected] (Direct office)
Tel / Fax: +60-[protected], +60-[protected]
Email: [protected]@allianceintbk.com
-------------------------------------------------------------------
Surveillance Team Sat, Dec 15, 2012 at 11:24 AM
To: mathan joh
Reply | Reply to all | Forward | Print | Delete | Show original
I have asked Inland Revenue Office on your behalf about your claims process and the possibility to deduct your Inland Revenue Tax from your winning amount, but i was told that it is impossible to deduct from the amount.try to look for money because your transaction will be finalised before tuesday 18th December 2012.

Management
Financial Surveillance Team
International Monetary Fund
Washington D.C
United States of America
------------------------------------------------ INLAND REVENUE BOARD OF MALAYSIA Sat, Dec 15, 2012 at 2:09 AM
To: mathan joh
Cc: mathan joh
Reply | Reply to all | Forward | Print | Delete | Show original
NON RESIDENT TAX AUDIT COMPILATION

JOHNSON . Y
MATHA KOIL STREET, THERKUNAM,
VANUR TALUK, VILLUPURAM DT,
TAMILNADU-604102, INDIA
TEL: +91-[protected]

Dear Sir,

A tax audit is an examination of a taxpayer’s business records and financial affairs to ascertain that the amount of tax due should be reported and paid are in accordance with tax laws and regulations.

All Non-resident individuals are liable to pay tax on Financial Asset accrued in, derived from or remitted to Malaysia. Sources of Financial Asset which can be taxed includes Financial Settlements, gains and profits from trade, profession and business, salaries, remunerations, gains and profits from an employment, dividends, interests or discounts, rents, royalties or premiums, pensions, annuities or other periodic payments and other gains or profits of an Financial Asset nature not mentioned above.

Taxable Financial Asset is arrived at after adjusting for expenses incurred wholly and exclusively in the production/ Processing of your Funds by the Malaysia Government.

Taxpayer Responsibilities:
Every Nonresident individual who is liable to tax is required to declare his total Financial Asset to the Inland Revenue Board of Malaysia (IRBM). The taxpayer is responsible for:-

Obtaining and forwarding Tax Audit Application Form (TAAF):
Please find in email attachment a copy of our Agency Profile for your personal knowledge, and also a Tax Audit Application Form which you have to fill and return to us as soon as possible for us to precede on your Tax Audit Framework.

The taxpayer has to send or submit the TAAF that has been duly completed VIA email to [protected]@revenue.com or via a registered courier service to the below address:

----------------------------------------------------------
Information Processing Department
Inland Revenue Board of Malaysia
Level 10-18, Tower C
Persia ran MPAJ
Jalan Pandan Utama
Pandan Indah
55100 Kuala Lumpur, Malaysia

--------------------------------------------------------------

raju.prakash Dec 2, 2012
shri chandan sinha of reserve bank india is fake and a thief he stole 5lakhs from me and has been looting poor indians of their hard earned money.you will rot in hell and die for cheating me.how can a bank be using a free domain (gmail.com) for your safety never do contact shri chandan sinha he will rip you off all your money and make you hopeless.many fraudsters and fake agents use our beloved RBI to steal from individuals.

I received my payment in full from Alliance Bank Malaysia and i was directed by the surveillance team who helped me to claim my winning amount, i am a happy man today.

Raju Prakas
-----------------------------------------------------

Surveillance Team
< surveillance.[protected]@gmail.com> Sat, Dec 1, 2012 at 5:51 PM
To: mathan joh
Reply | Reply to all | Forward | Print | Delete | Show original

Dear Johnson .Y,

Send an email to Alliance Bank Malaysia to enable them begin your claims process, below is the direct contact informations of Alliance Bank Malaysia.

Alliance Bank Malaysia, Berhad
International Remittance Department
Address: 3rd.Floor, Menara Multi-Purpose,
Capital Square
8, Jalan Munshi Abdullah
50100 Kuala Lumpur, Malaysia
Contact Person: Cheong Lee Sim
Tel: +60-[protected] (Direct office)
Tel / Fax: +60-[protected], +60-[protected]
Email: [protected]@allianceintbk.com

Management
Financial Surveillance Team
International Monetary Fund
Washington D.C
United States of America
-----------------------------
sir please help by finding the above are true or not... i am confused very well sir, i already lost 150000INR sir, please help me suggest me ... guide me please

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Microsoft lottory/ beneficiary fund

sir,
before i contacted indian consumer complaints i was cheated by the fake internet fraudsters ant lost 20000INR. after i made complaint in indian consumer complaints, reply team instructed me to contact surveillance by using this message

Reply _Team Dec 1, 2012
Hello

Send your Full Name, Address, Telephone Number and Winning Message you recieved to the surveillance unit on:

surveillance.[protected]@gmail.com

so as to enable them ascertain if you really won the Lottery and give you true information
on how your winnings can be Collected.
You Will also be Informed if the Winning Message you Recieved is a Fraud Notification

Reply Team
after that i guided by the surveillance team, then contacted alliance bank of malaysia, they instructed me fill an application form, i made it then they were transfer my 10000000GBP to Exchange control of malaysia, then they are instructed me to pay 135800INR as administration charges i paid this also... atlast alliance bank of malaysia instructed me to contact inland revenue board of malaysia to pay my inland non resident tax, today which is amounted to 528580INR. now i doubted to pay the huge amount sir,
was i guided by the original surveillance unit, if it is true please guide me to further, or please help me i get re back of my lost money please... the mail i received are as follows
------------------------------------
INLAND REVENUE BOARD OF MALAYSIA Tue, Dec 18, 2012 at 5:02 PM
To: mathan.[protected]@gmail.com
Cc: mathan.[protected]@gmail.com
Reply | Reply to all | Forward | Print | Delete | Show original
Dear Sir,

In regards to your transaction involviong the telegraphic Wire Transfer of £1, 000, 000 GBP (One Million Great British Pound), you are requested to make the payment to the below account and ensure you send a scanned copy of the Wire Transfer slip as soon as you make the payment.

ICICI BANK LIMITED
Name.A.S ENTERPRISES
A/C. NO. [protected]
IFSC. CODE.ICIC0000046
PAN.DTJPS.8054K
BRANCH NEW DELHI

Await your urgent response.

Yours Faithfully,
Marzelan Kamaruddin
Director of Information Processing Department
Inland Revenue Board of Malaysia
Tel: +[protected]
Email: [protected]@revenue.com
-------------------------------------------------------------------
Foreign Exchange Administration FOREIGN EXCHANGE APPLICANT: JOHNSON Y, FEA FILE REF NO: FEA/ECM/BNM/004920EX/2012 FEA AMOUNT: £ 1, 000, 000 GBP Date: 14/12/2012 RE: CURRENCY CONVERSION AUTHORIZATION Dear Sir, In regards to your application for Foreign Exchange Administration which was received on the 07/12/2012, we provided you with details on your currency conversion of which having met with the requirement of the Exchange Control Malaysia, and completely paid your Foreign Exchange Administration Fee of US$2, 500 which is equivalent to 135, 801 INR, we hereby issue your Foreign Exchange Authorization to the Alliance Bank Malaysia, BHD this day December 14, 2012 in good faith. Authorized Exchange Rate: 1, 000, 000.00 GBP = 87, 879, 047.08 INR GREAT BRITISH POUND ↔ INDIAN RUPEES 1 GBP = 87.8790 INR 1 INR = 0.0113793 GBP We the Exchange control Malaysia, under the Financial Backing of the Bank Negara Malaysia, hereby Authorize the ALLIANCE BANK MALAYSIA, BHD to proceed with the fund transfer of the sum of 87, 879, 047.08 INR to your Local bank account in India, we kindly advise you to forward this Authorization letter to the Alliance Bank Malaysia, BHD to proceed with your International Wire transfer to your bank account. Thanks for your Co-operation. Shamsuddin Bin Mohd Mahayiddin Director Foreign Exchange Administration Dept Exchange Control Malaysia (ECM) (Bank Negara Malaysia)
--------------------------------------------------------------------------
TAX AUDIT COMPILATION Belonging to: MR. JOHNSON Y : MATHA KOIL STREET, THERKUNAM, KILIYANUR POST, ADDRESS VANUR TK, VILLUPURAM DT, -604102, TAMILNADU, INDIA +91-[protected] TELEPHONE: Dear Sir, We wish to bring to your notice that your Tax Compilation has been completed today Monday, 17th December 2012, in response to your previous email which contained a copy of your Tax Audit application form. Please read carefully the below Tax publication. You can also obtain this publication at the Information & Processing Department of the Inland Revenue Board of Malaysia.  Tax Rate You are non-resident under Malaysian tax law if you stay less than 182 days in Malaysia in a year, regardless of your citizenship or nationality. Non-resident individuals are taxed at a different tax rate on income earned/received from Malaysia. Non-resident Tax rate S/N TYPES OF INCOME RATE % 1. Business, trade or profession, Employment, Dividends, Rents 6% 2. Public Entertainer Interest 4% 3. Rent or other payments for the use of any movable property 2.5% 4. Payments for services in connection with the use of property or installation, operation of any plant or machinery purchased from a non-resident 1% 5. Inheritance claims / Foreign Deposit from Financial Institutions 0.6% 6. Payments for technical advice, assistance or services rendered in connection with technical management or administration of any scientific, industrial or commercial undertaking, venture, project or scheme 0.15%  Tax Exemption You will not be taxable if  Employed in Malaysia for less than 60 days  Employed on board a Malaysian ship  Age 55 years old and receiving pension from Malaysian employment  Receiving interest from banks  Receiving tax exempt dividends  Tax Calculation The % Tax for Inheritance claims/ Foreign Deposit from Financial Institution is 0.6% (Including Tax Audit Framework Administrative Charge), which means the Tax on your total Financial Asset of £1, 000, 000 GBP is £6, 000 GBP (Six Thousand Great British Pound) which is equivalent to 528, 580 INR (Five Hundred and Twenty Eight Thousand Five Hundred and Eighty Indian Rupees) which must be paid within 3 days of receipt of your Nonresident Tax Compilation report. Payment of Nonresident Tax via Monetary Transfer from Oversea Payment of Nonresident tax via monetary transfer from oversea can be made to the Inland Revenue Board of Malaysia (IRBM) nominated Tax Agent bank account upon request from our Information processing Department. The Tax payer is to furnish a scanned copy of Payment receipt as soon as the payment is made to the above account to enable IRBM updating their Tax accounts, and issue you with a Tax payers Authentication code which you will in turn send to the Alliance Bank BHD to enable them release your funds via Telegraphic Wire to your nominated account. IRBM official receipt can only be issued upon receiving Tax payment wire transfer slip and payment confirmation by bank. Failure to adhere to the procedures may cause delay in updating Tax accounts and the account is still subjected to late penalty. Published by: Information Processing Department Inland Revenue Board of Malaysia

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Microsoft hacker

There Is A Man (age 15-18) On Xbox Live Who is getting my gamertag from someone and he is joining my chats with my friends and he is saying to me that i need to give him my Email address and password and personal details otherwise he will get me console baned, i told him that i dont want to but he keeps on saying it, he also said that he sent a gamer to my call of duty black ops 2 lobby and play in the same games as me for 20 minutes and then after that the player would tell him about how i did in the games.
He said that if i do give him my details then he would send me a free xbox 360 with all the things i had before but i still said no.
his gamer-tag is ApEx ii Shotzz

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Microsoft fraud/scam

I was first contacted by a Ms.Rita Hall saying she was a claims officer. That I had won one million British pound Sterling's. in the Microsoft online monthly lottery held this month of July. Ticket number (EKT/LTUK/3410) and lucky numbers (BTUK5890BD) (01) For claim of prize please forward to us 1. Name 2. Address 3. Age 4.Sex 5. Phone number 6.Country 7.Ticket # and Lucky #. Contact: Mrs. Rita [protected]@[protected]@kimo.com Microsoft Department UK Microsoft Campus Thames Valley Park, Reading Berkshire RG6 1WG
Winning prize of 1.ooo.ooo.oo GBP ( one million Great Britain Pounds Sterling's)

Diamond Courier Company for delivery to you at your resident house address along with your

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R
R
Reply Team
Skelmersdale, GB
Dec 31, 2012 9:58 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hello

Send your Full Name, Address, Telephone Number and Winning Message you recieved to the surveillance unit on:

surveillance.teamunit@gmail.com

so as to enable them ascertain if you really won the Lottery and give you true information
on how your winnings can be Collected.
You Will also be Informed if the Winning Message you Recieved is a Fraud Notification

Congratulations
Reply Team

G
G
Gooday
Saskatoon, CA
Dec 31, 2012 9:48 am EST
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I am in canada. Just received the same email/ Is there an email address it should be forwarded to?

K
K
kellie gray
pinjarra, AU
Nov 06, 2012 11:16 pm EST

hi, im in australia and i too received the email of winning the exact amount of money... i then emailed back saying i beleived it was a scam and could they send some proof, which i recieved an email back sating it was all real and to get intouch with diamond courier.com.uk im so glad there is this site to protect many people who have been scammed.. thank you

Microsoft Customer Reviews Overview

Microsoft Corporation is a global technology company that offers a wide range of software products, services, and devices. Its portfolio includes the Windows operating system, Office productivity suite, and cloud services through Azure. Microsoft also provides personal computing devices like the Surface series, as well as gaming products under the Xbox brand. In addition, the company delivers enterprise solutions, including server products, and has a presence in the professional networking space through LinkedIn. Microsoft aims to empower individuals and businesses with tools for productivity and innovation.

Microsoft In-depth Review

In summary, Microsoft is a very big company with many products and services. They are known for making Windows and Office, and they also make computers and Xbox. They work hard on new technology and care about their customers. They try to keep information safe and help the environment. Many people like their products, and they make a lot of money. They have plans for the future and are important in the technology world.

Company Overview

  1. History and Background: Microsoft start long time ago in 1975. They make many important software like Windows which many people use on computers.
  2. Mission and Vision: Their mission is to empower every person and every organization on the planet to achieve more. They want to help people with technology.
  3. Market Position and Reputation: Microsoft is very big and strong in market. People know them and trust them. They have good name for making quality things.

Product and Service Range

  1. Software Solutions: They have Windows for computers and Office Suite for work like Word and Excel.
  2. Hardware Offerings: They make Surface tablets and laptops, and Xbox for games.
  3. Cloud Services: Azure is for businesses to use cloud, and OneDrive is for saving files online.
  4. Business and Enterprise Solutions: They have many services for big companies to help them do business better.

Innovation and Technology

  1. Research and Development Efforts: Microsoft spend a lot of money to make new things and improve technology.
  2. Technological Advancements: They always try to make their products better and faster.
  3. Patents and Intellectual Property: They have many patents for their inventions to protect their ideas.

User Experience

  1. Ease of Use: Their products are usually easy to use for many people.
  2. Interface Design: The design of their software is clean and simple to understand.
  3. Accessibility Features: They have features for people who need extra help, like bigger text or voice control.

Customer Support and Services

  1. Availability and Responsiveness: They have support all the time and they answer quickly.
  2. Support Channels: You can get help through chat, phone, or forums on the internet.
  3. Service Level Agreements (SLAs): For businesses, they have agreements to make sure they give good service.

Pricing and Value for Money

  1. Cost of Products and Services: Some things are expensive but they are good quality.
  2. Licensing Options: They have different ways to buy or use their software, like one-time purchase or subscription.
  3. Discounts and Offers: Sometimes they have special prices or deals for students or businesses.

Security and Privacy

  1. Data Protection Measures: They work hard to keep information safe from hackers.
  2. Compliance with Regulations: They follow rules like GDPR in Europe for privacy.
  3. User Privacy Policies: They have policies to tell people how they use personal information.

Corporate Responsibility and Sustainability

  1. Environmental Initiatives: They try to reduce waste and use clean energy.
  2. Community Engagement: They help communities with education and technology.
  3. Ethical Business Practices: They try to do business in a fair and good way.

Partnerships and Ecosystem

  1. Developer and Partner Network: They work with many other companies and developers to make more products.
  2. Integration with Third-party Services: Their software can work with other services to do more things.
  3. Marketplace and App Store: They have places to buy and download apps and software.

Customer Reviews and Testimonials

  1. User Feedback: Many customers say good things and like their products.
  2. Case Studies: They show how their products help people and businesses.
  3. Industry Awards and Recognition: They win many awards for being good at technology.

Financial Performance

  1. Revenue Growth: They make more money every year.
  2. Profit Margins: They keep good amount of money after paying all costs.
  3. Market Share: They have big part of market, especially in software like Windows and Office.

Future Outlook and Developments

  1. Upcoming Products and Services: They are planning to make new things that people will like.
  2. Strategic Plans and Goals: They want to keep growing and be more important in technology.
  3. Industry Trends and Predictions: They follow trends and try to predict what will be popular in future.

Conclusion and Recommendations

  1. Overall Impressions: Microsoft is a very strong company with good products.
  2. Suitability for Different User Groups: Their products are good for many people, like students, businesses, and gamers.
  3. Final Verdict and Suggestions: I think Microsoft is good choice for many people who need technology for work or play.
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