www.zepo.infraud for not refunding money after terrible service

L

Date: 21 May 2016

Company Name: Zepo

Contact: [protected] / [protected] (Vikas - Cofounder)

Zepo promised to provide service within 48 hours. However, my company 'Violet' did not receive any reply from them until 4 days had passed. Even after four days Violet team had to call them and do rigorous follow up. Zepo took one whole week to address to the issue Violet had. Further, Zepo said they would take another one week to start our work. We were losing on our revenue for all these days.

We claim refund from Zepo for giving us bad customer service.

Proof - Other bad Zepo reviews
http://www.mouthshut.com/review/Zepo-in-review-rntruqpmslm

Responses

  • Ba
    Bansal IT Solution Jul 01, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Me Too got fraud by zepo. I have lost my Money (near 9000)

    0 Votes
  • Sa
    saurabh2024 Nov 03, 2016

    thank you for the reviews.. I was looking for logistic service and thanks to above review i have decided not to go for zepo.

    0 Votes
  • De
    Deepesh1290 Dec 01, 2016

    @saurabh2024 Hi Saurabh

    The above issue was a case of miscommunication and was resolved the very next week. You can connect with the review provider and can check with him if the issue still persists.

    Do speak to our team once to reconsider your decesion.

    0 Votes
  • De
    Deepesh1290 Dec 01, 2016

    This issue has been resolved

    0 Votes
  • Om
    omega11 Jul 01, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Never ever think about zepo in your life

    0 Votes
  • Ak
    Akshay175 Jul 11, 2017

    Hi,

    If anyone still has pending issues against ZEPO please send your contact details to [email protected] because ZEPO has cheated us for INR 40k+ and are filing a lawsuit against ZEPO and if we can find more people to join our lawsuit we can have it expedited and converted into a CLASS ACTION CLAIM.

    -1 Votes

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