The complaint has been investigated and
resolved to the customer's satisfactionResolved www.tvgmegastore.com — Fraud
resolved to the customer's satisfaction
Ordered two sets of DVDs from this company online. Their website claims that all their DVDs play on Region 1 DVD players (USA). Received the package from China. No return address, unless I can find someone who reads Chinese. One of the sets I bought does not play on my Region 1 player. When I emailed them, they replied that the DVDs would play on any player. Then they modified it to region-free players (which I don't have). So I asked about returning the set for a full refund, since the information on their site was incorrect. More runaround, then started inferring that I was lying and trying to scam them. (Yes, somehow my trying to get my money returned because they lied about their product was a scam. Very logical.) Refused to send me a return address, wouldn't answer questions about their 25% "restocking fee." When I threatened to report them to the FBI and FTC internet fraud complaint sites, they replied by calling me names, at which point I realized I would never see my money again and had just learned an $80 lesson. This company in no way acts like a legitimate business. The DVD set that does play is obviously bootleg copies of low quality. Order from this website at your own risk.