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ShopMissA.com
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2.1 29 Reviews

ShopMissA.com Complaints Summary

1 Resolved
21 Unresolved
Our verdict: If considering services from ShopMissA.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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ShopMissA.com reviews & complaints 29

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Newest ShopMissA.com reviews & complaints

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X
5:52 am EDT

ShopMissA.com I still don't have my product and my money

I have received the incorrect product and wanted to return. Shop Miss A customer service offered me an exchange and I agreed. So I sent the wrong item back and was waiting for the correct one but it did not show up. Shop Miss A support claimed that they sent the correct one but weeks passed and there was nothing.
I'm very disappointed with Shop Miss A service. Ordered from them in the passed and used to love this site, but I'm not happy about my recent experience. I still don't have my product and my money.

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J
12:35 am EDT

ShopMissA.com no payment confirmation and no tracking number

Recently I made and order with Shop Miss A and received no payment confirmation email and no tracking number! After all the terrible reviews that I found online I feel really frustrated and have no idea what to expect! I have no information about the status of my order and they never told be whether it was shipped or not! I emailed Shop Miss A and asked them to provide some order information and my tracking number but there was nothing but silence. I placed my order about two weeks ago.

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E
2:22 am EST

ShopMissA.com don't waste your time

I was reading the reviews about ShopMissa, and decided to give it a try. There are many positive reviews and many negative ones. I thought that nothing bad could happen since all of their stuff is $1. I made and order and received the tracking number. It's been over 2 weeks now and still nothing. The tracking information isn't updating, it says that my order is still in Texas. First they told that I'll receive my order by February 23, now they say February 26. I'll never order anything from them again! Horrible customer service they haven't even responded to any of my messages.

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T
3:16 am EDT

ShopMissA.com I received broken item

I was disappointed that I have ordered from the website www.shopmissa.com. I placed the order and the sum for the necklace was small. But when I received the parcel, I found out that the necklace have been broken already. I was so sad and wanted to send it back on the same day, but the seller didn’t react to my emails. I need help and I really want to return this awful item back to the seller.

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K
4:15 am EDT

ShopMissA.com problems with information and delivery

Avoid the website www.shopmissa.com at all costs. I ordered two hats and got the email, where the seller informed me about the delivery time. It was mentioned that the delivery usually took about 5 days, but my order arrived after 2 weeks. When I tried to contact the seller, it turned out that the email address didn’t work at all. As well as they didn’t warn about changes which have happened on the website.

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Fanija
, LV
Jul 17, 2015 11:56 pm EDT

Helllo!
You shipping at home or post station?

ComplaintsBoard
C
6:47 am EDT

ShopMissA.com the seller hasn't sent my order on time

I ordered from the company www.shopmissa.com. It was written on the website that the delivery to Dallas would take 3-7 days. I received the confirmation email and the seller told that I could track the order from Tuesday. I checked the tracking number on Tuesday, but the order hasn’t been shipped. I contacted the seller, but he told that the order would be sent today. He assured me that I would get it on the next week, but I of course got nothing.

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W
9:40 am EDT

ShopMissA.com they took different sum for the shipping and the delivery took a lot of time

I bought necklace and ring from the website www.shopmissa.com. I placed the order 2 months ago, but these guys were really slow and unprofessional. They told me that the delivery would take 20 working days, but I waited longer. As well as they told me the international shipping would cost $20, but they charged me for $30. I thought and decided to share information about my experience. It wasn’t so good.

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9:18 am EST

ShopMissA.com seller stopped to communicate with me after I returned wrong order

I ordered two rings and bracelet from the company www.shopmissa.com. I got the order on time, but it was wrong. The bracelet wasn’t the same, which I ordered and the colour of earnings was fault. I returned it back, but after that the seller told me that my order was sold out and I needed to wait couple of weeks. After that I haven’t heard from the seller at all. So be careful if you use this website or leave comments if you have horrible experience with this seller.

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B
8:08 am EDT

ShopMissA.com not full order and impossible to get refund

I bought 4 bracelets from the website www.shopmissa.com. I got only 2 and one was normal, but another was torn and I threw it away. I contacted the seller and asked to provide my money back, if they didn’t send the whole order. The seller told me to wait and after that he simply ignored me and stopped to reply to emails. The worst company ever, so avoid these ### and post comments about your experience with them.

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A
Aya Saeed
, US
Dec 03, 2019 5:14 am EST

i am completely furious about how i bought these items and i didn't get an email about them and now when i try to put it my email it won't let me it's been a couple of days since and i regret not doing this sooner and it my first time ordering from this website. I PAYED FOR ALL THESE ITEMS AND IT TOOK MY MONEY AND I HAVENT GOTTEN THEM YET.

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Моника Георгиевска
, US
Apr 21, 2019 3:05 am EDT

Two and a half months ago I ordered from Shop Miss A over 40$ of products and they never came! I contacted customer service and they said to check with customs and the post office so I did and they said there is no such tracking code or order. The DHL site for tracking is fake and it's all a scam! Save your money it's all a lie!

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Kellie Sue Clark
, US
Apr 21, 2016 8:45 pm EDT

ordered about a month ago and my items still have not been sent out, they emailed me saying my address was wrong but they had sent me my last order to the same address so it was correct and now every time i email them about the package they say it takes anywhere from 3 to 6 business days to process the order for shipment but its been a month!

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skylynnone
Newark, US
Oct 28, 2014 3:06 am EDT

So true I placed an order sep 14 it is now Oct 28 I still have not yet received my package. I sent tons of email and very few get answered. Now they are giving me the run around.Makes me think was my package ever sent out? They lack on customer service skills. I see we the customers aren't their first priority.

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Alesndy19
, US
Sep 18, 2014 1:29 pm EDT

I ordered in May. Spent 3 months chasing my package. And when it was finally found. I was told I had to repay for shipping . R they Fing serious?!?!

ShopMissA.com Customer Reviews Overview

ShopMissA.com is an online retailer specializing in affordable beauty and cosmetic products. Their range includes makeup, skincare, hair accessories, and jewelry, with a focus on budget-friendly pricing. The website offers a variety of items at a flat rate of $1, as well as select premium lines at slightly higher price points. ShopMissA.com caters to customers seeking a diverse array of beauty essentials without a significant financial investment. The company also emphasizes cruelty-free options, catering to ethically conscious consumers.

ShopMissA.com In-depth Review

In summary, ShopMissA.com is a budget-friendly online store that offers a wide range of beauty and fashion accessories. It is known for its $1 price point on many items, which provides great value for money. However, the quality of products can be a hit or miss, and customer service experiences vary. The website is user-friendly, and they have a strong social media presence. They also take steps towards ethical considerations, which is commendable.

Overview of ShopMissA.com

ShopMissA.com is an online retailer specializing in beauty and fashion accessories. They are particularly famous for their $1 makeup and accessory items. The website is designed to cater to budget-conscious consumers looking for a variety of products at low prices.

Product Range and Variety

The product range on ShopMissA.com is impressive, with a vast selection of makeup, skincare, hair accessories, and jewelry. They offer a multitude of colors and styles to suit different tastes and preferences.

Pricing and Value for Money

ShopMissA.com is known for its affordable pricing, with many items priced at just $1. This makes the website a great place for those who want to experiment with new beauty products without spending too much money.

Website Usability and Design

The website is easy to navigate with a clean and straightforward design. Products are well-categorized, and the search function works effectively, making it simple to find specific items.

Customer Service Experience

Customer service experiences with ShopMissA.com are mixed. Some customers report satisfactory assistance, while others have faced challenges with response times and resolution of issues.

Order Processing and Shipping

ShopMissA.com processes orders relatively quickly, and shipping times are in line with industry standards. However, international customers may experience longer shipping durations.

Product Quality and Performance

While the affordability of the products is a significant draw, the quality can vary. Some items are surprisingly good for the price, but others may not meet expectations in terms of durability or effectiveness.

User Reviews and Community Feedback

User reviews and community feedback on ShopMissA.com are diverse. Many users appreciate the low-cost options, while others caution about the inconsistent quality of the products.

Return Policy and Refund Process

The return policy on ShopMissA.com is limited, and refunds are typically not offered unless there is a mistake with the order or the items received are damaged.

Payment Options and Security

ShopMissA.com offers several payment options, including major credit cards and PayPal. The website uses standard security measures to protect customer information.

Brand Reputation and Trustworthiness

The brand has built a reputation for being an affordable option for beauty and accessory products. Trustworthiness is generally good, with many repeat customers.

Loyalty Programs and Discounts

ShopMissA.com occasionally offers discounts and promotions, but they do not have a formal loyalty program in place.

Social Media Presence and Engagement

The brand has a strong presence on social media platforms, with active engagement from customers. They frequently post updates and interact with their community.

Environmental and Ethical Considerations

ShopMissA.com has taken steps towards environmental and ethical considerations by offering a line of cruelty-free cosmetics and implementing a charity program where a portion of proceeds goes to various causes.

Comparison with Competitors

Compared to competitors, ShopMissA.com stands out for its $1 price point. While some competitors may offer higher quality products, they often do so at a higher price, making ShopMissA a unique option for budget-conscious consumers.

How to file a complaint about ShopMissA.com?

Here is a comprehensive guide on how to file a complaint against ShopMissA.com on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with ShopMissA.com in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with ShopMissA.com. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against ShopMissA.com on ComplaintsBoard.com.

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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with ShopMissA.com Customer Service. Initial ShopMissA.com complaints should be directed to their team directly. You can find contact details for ShopMissA.com above.

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