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1.0 21 Reviews

Jane.com Complaints Summary

0 Resolved
21 Unresolved
Our verdict: Engaging with Jane.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Jane.com reviews & complaints 21

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1:15 pm EST

Jane.com Company is real scam – they overcharge and didn't return money back

I found good deal on the website www.jane.com. I paid about $150 for the order and postage, but after 2 months, they started to take money from me. They took $150 more. WTF? I called to the company and asked to return my money back, which they took without my notice, but these ### only promised and diddle-daddle. So be careful if you use this website or leave comments if you have horrible experience with this seller.

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jeanne peers
, US
Apr 24, 2023 9:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The sandal was 2 or 3 sizes too small and I was very unsatisfied with quality let alone the wrong size.

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Lou Stahley
, US
Mar 01, 2023 6:49 pm EST

I have been trying to unsubscribe for days! February 15-23 Customer service at Jane’s is nonexistent! After this experience I will NEVER order from this company! Brad’s Deals advertised their products. I might unsubscribe there as well! Where do I go to lodge a complaint? lulureader@yahoo.com

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Jane is company name
Hampton, US
Feb 15, 2023 6:19 pm EST

I ordered lace wigs and got crap for wigs not what I ordered or paid for. Want to return for a full refund. There address that I found is a email for customer service.https//Jane.kustomer.helpReturns-help-Bk4cfZ071

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