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Wotobacharged, but order never shipped

1
C Nov 07, 2019

I received the below email over 9 days ago, and have yet to receive a tracking number or my order, although my credit card has been charged. Now the company won't respond at all :

Hi Stacey Swann,

WTA41596

We are preparing your WOTOBA order. We need time(3-5 business days) to prepare your order WTA41596 as well before shipping out. For delivery policy, please visit https://www.wotoba.com/pages/shipping-policy

Once it is shipped, you will be notified by email and you can expect it in 2-5 business days.

If you run into any issue, please do not hesitate to contact us.

Best regards,
CS Team
WOTOBA

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