Wotoba — charged, but order never shipped
I received the below email over 9 days ago, and have yet to receive a tracking number or my order, although my credit card has been charged. Now the company won't respond at all :
Hi Stacey Swann,
We are preparing your WOTOBA order. We need time(3-5 business days) to prepare your order WTA41596 as well before shipping out. For delivery policy, please visit https://www.wotoba.com/pages/shipping-policy
Once it is shipped, you will be notified by email and you can expect it in 2-5 business days.
If you run into any issue, please do not hesitate to contact us.