The complaint has been investigated and
resolved to the customer's satisfactionResolved Wolo Manufacturing Corp — Terrible customer treatment
resolved to the customer's satisfaction
Makers of car horns and accessories has refused to warranty a car horn made by their company. The horn was 4 months old a stopped working. They verbally stated to me the warranty period is 90 days. However on the website it plainly states " will give many years of dependable service" Is this not an implied warranty???
Talked to the manager who's name was Stan he was very rude told me
"to have a nice life" and hung up on me twice.. He would not replace this defective horn, Made in the USA talk about lack of customer service and lack of Quality. They also state on the website "Today, Wolo Manufacturing Corp., is a second-generation family owned and operated business with the same mission, to provided the very best quality products and customer service. What we have learned is to listen to our customers and react quickly to meet their needs. Our leadership in product innovation, reliability and toll free tech support, has kept Wolo committed to the old fashioned personal touch with its customers."
WOW... Maybe they need to learn what customer service is all about.. I have never been treated so bad by any company... Just to exchange a $20 dollar horn.