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Wolfgang Puck Customer Care Service

Wolfgang Puck

8687 Melrose Ave STE B315
West Hollywood
California
United States - 90069-5794

Customer Support Phone Numbers

Phone:
+1 800 275 8273 5 4
 

Wolfgang Puck Complaints & Reviews

Wolfgang Puck / restaurant

De
Debistuff on Sep 23, 2017
I have been going to your 2570 Kalakaua Ave, Honolulu, HI 96815 location restaurant since it was opened. I used to recommend your place to many people, but I do not anymore. I would just like to let you be aware that the quality of this has gradually gone down over time. I think someone...

Wolfgang Puck / deep fryer

Li
Linda Wheeler-Orsburn on Sep 21, 2017
When you were on HSN this last time, I bought your deep fryer. It worked great. I love it. But now after I finish cooking, the Hutton to cool oil & drain it won't work. I just threw the box away thinking all is great & I wouldn't need it. Is there something else to try? Please help. Not...

Wolfgang Puck / pans

La
Larry Rose on Aug 27, 2017
Two pans, while heated on the stove, blew off the silver caps that hold on the handle to the pan. There is no more to explain that would require the use of 350 characters in order to get attention and a response. Occurred on August 21st at 6 PM. Requesting a full refund. No, I don't have a...

Wolfgang Puck / wolfgang puck 15 piece set

Sh
Shelbywanke1 on Aug 26, 2017
I bought this set 5 months ago at sams club in littleton Colorado and loved it at first but the two main big pans are horrible and those are the ones I need the most. Everything sticks to them, even bacon! I spent a lot of money for this set and expected this set to be amazing and last me...

Wolfgang Puck / wolfgang puck, cancun, mexico airport

An
Annmex on Aug 8, 2017
We were in Mexico leaving on a morning flight back home to Canada, we decided to stop at Wolfgang pucks cafe at the airport for some breakfast, we ordered 2 bagels with cream cheese and coffees we waited 10 min then were served 2 burnt bagels with some parts cut off that were unedible with...

Wolfgang Puck / wolfgang puck 18 piece collection

El
Ellen Bettis on Jul 10, 2017
I bought the Wolfgang pucks collection 18 pieces. When I purchased this collection. The only reason was the life time warranty. All if the stainless is Waring off. Coating is coming off every time that I wash them. How can I get this collection replaced. I'm afaird to use this collection...

Wolfgang Puck / 14 piece stainless steel bistro set

De
Deekwa on Sep 1, 2016
First I want to say that I will do business with HSN again. Until now, I have not had a problem with their products, returns or customer service. My complaint is that the Wolfgang Puck Stainless Steel pans stick. My reason for buying the set was because I was tired of the same old, stick...

Wolfgang Puck / Food Processor model BFPR0015

Re
Reviewer39746 on Feb 9, 2016
Purchased Food Processor BFPR0015 in 2014 from HSN. The plastic on the inside of the lid broke and replacement parts are not available @ wpcookware.com. I didn't even realize that it had broken until I turned it back on to shred something else in the recipe. The appliances should last...

Wolfgang Puck / Chef knife set - knife handles

Re
Reviewer13615 on Dec 28, 2015
The handles AR cracking where the rivets are I wash these knifes by hand to prevent this from happening is there anything I can do to replace the knifes that are cracking because I do love these knifes and don't need to replace all of them please help me out if you can .Thank You in...

Wolfgang Puck Cookware / Exploding Lids

We
weezynv1999 on May 9, 2013
My mother was using a Wolfgang Puck skillet with the lid cooking on low heat. All of a sudden the lid exploded all over the kitchen. Luckily all the grand-kids were not running through the kitchen at the time like they are usually are. Apparently this is common for this product. My mother...

Wolfgang Puck Non-stick Crepe Pan / replacement of defective pan

Na
nana458 on Apr 30, 2012
I purchased a 25pc set of Wolfgang Puck (WP) cookware as a gift for my daughter-in-law in Dec. 2010. In Jan. 2012, she advised me that the non-stick on the crepe pan was peeling around the rivet. I took a picture of the pan and sent it to customer service of WP. I was advised that the pan...

Wolfgang Puck / Dutch Oven bolts are rusting

Ka
Kay Rainsbarger on Apr 9, 2012
I purchased Wofgang Puck Stainless Steel Pots and Pans at Sam's Club. The Dutch oven Bolts are not Stainless Steel. Call Wofgand Puck, You are not suppose to put any liquid above the handles, that means it is a 1 quart cooking pan instead of a 5 quart. They do not stand behind their...

Wolfgang Puck Cookware / Pots and Pans: Tempered Glass lids

Sm
smaktc on Feb 29, 2012
I have had a Wolfgang Puck pots and pans set for maybe 10 years. Today, while cooking stew, the lid exploded inches from my face. Subsequent online research has shown that others have experienced the same thing. Wanted to pass it on.

Wolfgang Puck Stainless Steel Cookware / customer &NO& service

Wo
WoodrowA on Jun 3, 2011
Wolfgang Puck stainless steel cookware Sauce pan has warped on the bottom of the pan I called Customer Service because of the "lifetime Warranty" I was hoping maybe they would send me a new pan or something. They said sorry but you damaged the pan by cooking on too high of heat and stated...

Wolfgang Puck Stand Mixer Cmsd0020 / No Replacement Parts

Wolfgang Puck Stand Mixxer does not provide replacements parts for this expensive mixer model CMSD0020. I have e-mailed them twice and tried countless ways to get two parts for my machine. I need the black lever that locks and unlocks the mixer head into the mixing bowl. I also need the...

Wolfgang Puck Stand Mixers / REPLACEMENT PARTS FOUND THEM SO ASK ME WHERE

FINALLY FOUND THE REPLACENT, WISK, PADDLE, PLASTIC SHIELD COVER, INSTRUCTION MANUAL AND EVERYTHING I NEEDED FOR THE WOLFGANG PUCK CAFE COLLECTION STAND MIXER MODEL CMSD0020. IF YOU NEED PARTS FOR YOUR MIXER DONT WASTE TIME PAYING FIXYA.COM JUST EMAIL ME AT TIGRABABY007@MSN.COM IT WAS SO...

Wolfgang Puck Cookware Set / Lifetime warranty

To whom futher wolfgang puck cookware set buyer I have bought wolfgang puck stainless professional qulity cookware set a year ago form e - bay. There was lifetime warranty and it was "wolfgang puck" cookware set. I did not need to hesitate buying that one. However, i find out there i...

Wolfgang Puck Bistro Cookware Collection / Design defect

Buyers beware of wolfgang puck bistro cookware!!! I received three wolfgang puck bistro pans as a gift from a friend. She did not provide me with a user's manual or set of instructions for use for the cookware. About two months ago, i was boiling hot water for tea in my wolfgang...

Wolfgang Puck Food Processor / Wolfgang do not stand behind their products!

To whom this concerns... Has anyone had this problem??? I bought my processor in 12/05. Did not open till after 30 days, I used it to simple box cake mix to try it out. It started up then died, so cleaned it out & tried again, same thing. So HSN would not take it back, replace or repair. I...

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