WLY*Customer Savings — charge of £15 taken - why???
Payment taken out of account. Please can I have more details.
Don't understand how I can indicate category as I have no idea what it's for.
I'm very confused what this is for and very concerned that this is a monthly transaction. I would be grateful if you could explain where you obtained my bank details as this is worrying me.
Is there a chance this can be sorted please and confirm that payment has been refunded and that no further payments will be taken.