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Wish.com Customer Service Phone, Email, Contacts

Wish.com
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1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wish.com reviews & complaints 4297

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Newest Wish.com reviews & complaints

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3:29 pm EDT
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Wish.com plate came broken.

Dinner plate Came broken from a set of 4 place settings.Beach Camera said they would refund me $10, but then said Wish would have to do it.l've been posting this where ever l can with no response.Will Wish refund me or not? I have enjoyed doing business with you, but lately there have been too many problems.l don't know how to send a pic and wouldn't feel comfortable doing it.l am old and barely doing this.l really needed the plate. Gibson 16 piece dinnerware set 78702.16 Delivered6/27. Tracking [protected]. Beach Camera invoiceBX6580481- Phone800 572-3224.

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9:39 pm EDT

Wish.com clothing

Order # 5960762Fd03c8732052a7132. Was up looking at some items and when i went to review the list of items it charged my card. I immediately cancelled the order. However wish is sending me messages that the items are shipping. I have gone to the customer support and teied to cancel again yet it wont and the stupid thing keeps askinv for a picture. How can i have a picture of items I dont have nor do I want . This is over $146 worth of merchandise its my 1st time trying wish and after all of this it is definitely my last. I sent an email to the customer support and all I got was contact the online order history. This is very frustrating. I dont want to have to pay for return shipping and stocking when I am asking you mot to send this stuff. I dont appreciate the processing of this situation. Someone needs to contact me and not another lame email of a prerecorded message. Please refund my money expeditiously.
Highly unlikely to shop here again.

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7:35 pm EDT

Wish.com haven't received my order

The product I bought was a "Newest Hot Products Lovers Gift Women Simple Necklace 26 Letter Heart-shaped Charm Pendant Necklace Gold/Silver Plated" and the tracking number is [protected]. I ordered this on May 21, 2017 and was supposed to arrive on June 25th, 2017. It has taken over a month and they tell me to wait +20 business days. I would like to know if I am ever getting this item this year or if this person is scamming people for their money.

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6:18 pm EDT

Wish.com returned order

What can I say other than i've purchased well over $150 worth of merchandise from geek in the past. Suddenly, i'm getting a notice that my orders are being returned and refunded without my consent for no reason. I then get a notice that I am required to send a screenshot of my personal bank statement that shows a previous order from geek. Same thing happened with wish. With wish that same action was taken and same notice given on my first order. Note the inability on the website or "verification" to have any other say in the matter. Anyone else see the lunacy and borderline illegality of this?

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Rochy572
, JM
Jul 09, 2017 1:56 pm EDT

The same thing happened too me... This is really ridiculous ... This is my first time ordering from them

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3:37 am EDT
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Wish.com delivery of items

Chloe Davids ordered 2 Iphone covers and a silver necklace. The package with the necklace was put in our gate which is street facing but no Iphone covers were received. We tried to view the shipping details but all the information has been cleared. We are home all day for delivery and there is access to a postbox
Delivery address:
7 Maisel road highbury kuilsriver Cape Town South Africa
Phone: [protected]
Theses are the numbers on the necklace packet: MGP1706020038055
When do we recieive our paid for Iphone covers.

Regards
Chloe

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1:19 am EDT

Wish.com different pricing on the website to when you purchase

Different pricing on the website to when you purchase.
I'm trying to purchase some T-shirts. The ones I am complaining about are at one price on your website but when I click by to purchase it it is nearly double the price.

I have attached photo's the four T-shirts that I'm trying to purchase.

The numbers below coinside with the pictures below. The numbers are not in order they are to match the photographs on the bottom of the page.

The descriptions are:

4. Retro casual solid colour ladies T-shirt tops V neck loose summer blouses
shows $4 charges $8 when you buy
(that is not including postage and is in Australian dollars)

1. Woman's bat sleeve T-shirt loose solid colour round neck short sleeve tops ladies fashion blouse
shows $2 charges $7

3. Ladies oversized loose long sleeve shirt blouse baggy a regular tops jumper
shows $2 charges $7

2. Women's fashion stripes printed T-shirt V-neck irregularly our lives casual short sleeve summer

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Update by Danielle Haber
Jul 08, 2017 2:00 am EDT

Sent previous email regarding prices that I was wanting to order.

Went into PayPal in case the discounted price came down once you were purchasing it. PayPal then asked did I want to review my order, which I said yes to and didn't realise that it would pay out what I had ordered.

So now I am out of pocket for the purchases I've made as four of them were cheaper on your website then charge me nearly double the amount when purchased.

I have sent an earlier email to complain about the pricing it has there the shirts that I've ordered how much they were on the website and how much they were to purchase and now I'm looking for a refund of the difference in price.

Please contact me ASAP when getting these messages on my email address which is on the form so I can continue shopping with you in the future with confidence.

many thanks

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11:42 pm EDT

Wish.com empty package

My item
Was shipped to me but the package was empty tracking # [protected]. Could I get a refund or have the item shipped to me this is the first time this happen so what can we do about this I alway get my stuff rite so could someone help me out with this please I would still like to use the app but just want my stuff so let's resolve the problem

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Daxnoack
Providence, US
Sep 25, 2021 4:25 pm EDT

I also received an empty package

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MISSYMISSY113
, NZ
Jul 27, 2018 11:56 pm EDT
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I also just received an empty package but am being told by wish I received the item because the sticker states the weight on the label! We could tell the package was empty when retrieving it from mailbox so even video’d is opening the package

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schraut
, US
Nov 29, 2017 4:15 pm EST
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I would like a answer!

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schraut
, US
Nov 29, 2017 3:22 pm EST
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I got a empty package .there are two numbers mgp1708040050808, and mgp1711080397342

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11:37 pm EDT
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Wish.com service

I ordered 4 bathing suits among thousands of dollars of other items from wish I've oy had a issue with this one order of 4 bathing suites it's says it's been deliverd and has not I'm home every day the mail man brings my items to me personally to my door theses items never arrived wish is giving me the run around and don't want to resend my order or give my money back ..BUT THEY WILL I WILL SEE TO IT

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6:08 pm EDT

Wish.com I placed an order on july 2nd for sexy women's jeans jeggings I was supposed to receive my order on july 6th

I have not received my sexy women's jeans jeggings that I ordered on July 2nd it was supposed to be delivered to my house on July 6th my sexy women's jeans jeggings have not arrived how much longer do I have to wait for my sexy women's jeans jeggings to be delivered to my house my sexy women jeans jeggings were supposed to be delivered to me on July 6th that was yesterday I have not received them and I do not know how to track my order on the wish.com app

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8:44 am EDT

Wish.com customer service team

For such a big international customer based service center their effectiveness is shocking. I have been in contact with the customer support desk for a week now bout not being able to log into my account and each day i get the same automated response email just from another staff member. Who ever replies dont even take the time to read the thread and see what the problem is about before answering my question. And like i said each time i get the same response so i actually have to send them screen shots of the errors i get to say they tell me the same thing over and over and i tell them over and over what error im getting when following their steps. This is Ridiculous and it doesn't really look that they are bothered with the rating of their service.

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sewghingai@telkomsa.net
, ZA
Jun 12, 2018 12:04 pm EDT
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I am querying the debit order of R 792.65 and R12.47 which was deducted from my credit card . Please confirm and let me know what did I purchase for that amount . I did not receive any items that I bought for that amount .If in error please refund .
The amount of R 792.65 and R 12.47 was deducted on 4th March 2018 .
Name of account : S Ghingai
a/c no : [protected]
Waiting in anticipation for your kind reply .
S. Ghingai
Cell no : [protected]

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3:39 am EDT
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Wish.com most of them

U put the free stuff in ur cart then when you go to pay it cost money for the free stuff so it cost for the item plus delivery so how can that be free lot of things I try to get for a baby says free but most cost money that not very good advertising it's kind of sad sorry to say I get a lot of stuff but I'm not paying for stuff that says free Thank You And Have Good Day

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11:27 pm EDT
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Wish.com my order hasn't been delivered

I've placed an order. I ordered a swimsuit and I'm not able to track it online. Also, my order hasn't been delivered. I've received an email from wish employers that said my order has been confirmed on June 23, 2017. They included that my order should be processed between June 24, 2017 through June 26, 2017. Its very hard for me to find out what's happening to my order. I'm very concerned into knowing what's taking my order so long.

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11:23 pm EDT

Wish.com ioana

I have place 3 different order on your web site. And I went back to check on the cart is empty. You have took out the money out of my bank account already and I don't even now if I'm getting any product. Please I need to talk to some one about this. I've try to call the 800 number but I can't get anyone on the phone. My number is [protected]. My name is Iona. Thank you

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7:15 pm EDT
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Wish.com 12 color eyeshadow

My item had two of the colors that look liked they were dug into and makeup was all over the case when i took it out the box. I would like another, what's the process. Recieved on 7/6/17. The item was a free item that I only had to pay shipping and handling but I still expect to have a clean in portion item when shipped. I never had a problem before so please resolve without me having to pay any more money please.

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3:55 pm EDT

Wish.com harry potter wand qa001-4

Tracking ref [protected]
This wand arrived with damaged packaging and on opening it found that the wand was broken in the middle.
We have sent emails informing you of this on a number of occasions, but have had no reply.
Please ensure that this time you afford me the respose that I am due.
An immediate refund and reply, an explanation as to why all my previous emails have been ignored

A prompt answer and action is required now.
Thank you

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12:21 pm EDT
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Wish.com I bought a drone with camera never arrived

Reference # 554295052lrdw27r8
Transaction description: wish.com [protected] ca
Never revived the drone please verify this purchase and get back to me. I need to verify that this order has been processed because I do not see it on my wish list purchases. The credit card was charge and don't know if this order has been shipped. I need to know soon as possible thanks.

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8:34 am EDT
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Wish.com customer support

I have been a customer of wish for a while now. I can never get any customer support but I'm still a customer. I only want to speak to someone concerning my 20% discount. I really enjoy Wish and I tell my family and friends about Wish. Please respond to my request. Send me a contract number so I can get an understanding of Wish and don't send that [protected]) that's just all recordings. Thank You

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Teresa Stafford
, US
Sep 06, 2017 9:12 am EDT

I can't seem to get a hold of them to get my order paid for.I need to change my credit card and see no where to do this.Their phone number to customer support doesn't work.Order #59a64d00c243cd53675f9cff.

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Rod BUrton
, US
Aug 21, 2017 9:26 am EDT

Hello,
I keep trying to order 3.5 glasses and push the 3.5 glasses ! But I keep getting the 4.0 every time ! And there is No One to talk to about how to change this ! Unless you want to spend $25.00 to have somebody at wish fix their mistake are they nuts !

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8:29 am EDT

Wish.com where's my stuff and my refund?

Last month on the 3rd of June I ordered a women's marquise wedding ring set along with a camouflage fidget spinner and a bottle of finger nail polish which I haven't received. On the 3rd of this month I ordered a pack of gel pens, along with an adult coloring book. This morning when I tried to review my order history it said my account was deactivated, but I didn't do it. I think someone else did it so they wouldn't have to pay me. If you need to know more please call [protected] and ask for Amy

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12:02 am EDT
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Wish.com all my order history are empty and I cannot track them again

I am trying to login to my account and I check my order history and it's empty... I don't know why but I can't track my items either? I have purchased them as well but why is this happening... Pls if I can't track my item anymore. All my items are empty in my account on wish and I can't track them anymore. I hope that I will get items back in the order history of my account

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5:10 pm EDT

Wish.com I didn't order anything from wish

I think somebody might have ordered something from wish I don't Know how they got my information because I know I did not order something from wish and on the package it said it was a bracelet I opened the package and it was a balloon So I work like the situation rectified if somebody could please contact me I will greatly appreciated my number is [protected] and my name is Jennifer

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Abby
,
May 11, 2018 1:41 am EDT

Maybe don't plaster your address for literally anyone who comes by here to see it. I don't know you and I now know where you live.
Next time don't come here and try support@wish.com

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Contact Wish.com customer service

Phone number

+1 (800) 266-0172

Website

www.wish.com

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