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Wish
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Wish complaints 4310

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L
7:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish items paid for but not received

Placed two Orders of a lot of items PD for them and got nothing in return left me with a-$600 almost for one order and the second order which I don't remember the amount but the NORTH COUNTRY FEDERAL CREDIT UNION ON THE DERBY RD NEWPORT VT BRANCH U COULD TALK TI THEM. Call this number or ask for that branch
1-800660-3258
Please stay in touch and keep me posted please. I want to know wats going on with this, til it gets resolved. I want to sue them not only for the money they are stealing but my pride. My faith in trusting

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R
10:23 pm EDT

Wish 2 iphone 5 screens

hi i order 2 iphone 5 screens and i waited nearly 2 months for them to arrive and they came to me broken 1 screen is fully cracked over half the screen is showing black and got cracks through the screen and the 2nd screen the LCD is stuffed you cant selet numbers or letters cant swipe accross on the home page i brought these screens to fix mine n my mums phone more for my mum now im a career for her coz shes in a wheelchair i dont live with her and she relies on a phone to get hold of me if she ever has a fall if im not there so its really urgent im not happy on the weight time and now i have to wait longer to get the money put in my bank account and then wait longer again to get another 2 screens sent to me its ridulouis! if the screens werent [censored]ed i would have a phone fixed up for her so then she can get hold of me if need be im so disgustded in this matter it felt like forever for them to come in the mail then i put the 1st screen on and find out its no good cant use the screen so there for back to square 1 im one very upset customers

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A
9:55 am EDT

Wish I have not received an item I ordered

Item ordered 24th Feb it was due on 31st March I chased the order and was asked to wait until 7th April now I'm told to wait until 7th May I was told I can't cancel once it's been processed basically they are saying even if it doesn't arrive I can't get my money back they just keep extending delivery date
see below you only see 7th May date when in contact services screen

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L
6:23 am EDT
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Wish wish charged me for 64$ for a purchase I didn't make and isn't even there.

I ordered a 13$ purchase from wish I order all the time but after I placed my 13$ order they charged my bank card 64$ I emailed them and they keep responding back to go cancel the order from my order history but there is nothing there to cancel because I never ordered 64$ worth of anything only thing that's there is the stuff I did order. I can not get a response back and the actual help I need there is no reason someone shouldn't be able to be contacted and my issue fixed and be refunded immediately.

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L
9:03 pm EDT

Wish duplicate product sent on most items

Unacceptable to receive two of each item ordered 3 weeks apart. I reach out to customer service and keep getting redirected to customer portal and no answer this is so unacceptable in this day and age...this site should be shut down if I am double billed will go to better business bureau there is so much negative feedback on this company..why are they permitted to exist?

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W
8:15 pm EDT

Wish not receiving my goods

My email address is [protected]@gmail.com the order was placed over a month ago still have not received the goods I no longer have the order as my emails automatically cancel after one month so the only way to find my orders will be thru my email address that I have supplied to you, Please can you investigate this I have received my other orders that I purchased at the same time

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R
12:01 pm EDT

Wish payment issues

Whenever I want to checkout it will not take my payment. I have tried my credit card and PayPal but it won't take either one. Please allow me to pay for my items! I've sent in copies of my bank statement that shows I've shopped at Wish before but they still haven't let me check out. Please allow me to do this!I have tried and tried to resolve this issue but Wish does not respond. I have a good debit card and I also use the services of PayPal. They are both good for my account. Please please please resolve this issue for me as I want to be a loyal customer of Wish again! There will be no more problems. I promise! Please let me shop again! Thank you Robin A Patton.

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Update by Robin Patton
Apr 04, 2019 9:26 pm EDT

Whenever I want to checkout it will not take my payment. I have tried my credit card and PayPal but it won't take either one. Please allow me to pay for my items! I've sent in copies of my bank statement that shows I've shopped at Wish before but they still haven't let me check out. Please allow me to do this! Thank you Robin A Patton.

Update by Robin Patton
Apr 06, 2019 12:37 pm EDT

I have been dealing with Wish for a couple of years now. I had 1 problem with my debit card once and now they want pictures of my bank statements showing Wish purchases. I sent that to them. Now they are asking for pictures of what happens when I try to pay. So I took screenshots of that and have sent them. I am doing everything that they ask and I still can't shop on Wish! What more do you want from me? Please clear my account so I can begin shopping again! It's been over a year since everything happened. So please trust me again and you won't be sorry! I promise! Thank you Robin A Patton.

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Oscar Pacheco
, US
Apr 14, 2019 2:58 pm EDT

Just use another email account to open an account and you will be fine

B
B
Beata Gaska
, GB
Apr 07, 2019 12:43 pm EDT

Zmieniłam numer karty na nową i nie mogę dokonać płatności

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J
1:11 am EDT

Wish shoe sales and phone holder

Hi I ordered two pairs of shoes and car phone holder the phone holder was a danger when driving and the clip wasn't strong enough to stay up and kept falling down. They sent the complete wrong pair of shoes and I have not received the other pair I placed the order March 3rd from Wish.com. At first I brought the issue to their attention through the customer service and there was conversation but I have had no proper feedback as to where my items are, or what they can do, it has been 12 days since their last feedback. They are just ignoring this. I just want money back now and will never be using their service again. I have attached pictures of what was ordered and what was sent. As you can see the pair I received have no likeness to what I paid for. As for the other pair I am yet to receive. I would really appreciate your help as I am unable to resolve this. They shouldn't be able to trade like this. Thanks. Joe Manley. [protected]@gmail.com

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M
1:28 am EDT

Wish product not delivered

My receipt was ready for April, 3rd, but untill now I did not receive the products !
It was my first and last buy with Wish, and we started in a very bad way.
The prediction says that the product will arrive at April, 03th, but untill now nothing?
The status on the site is updated on March 30th.
Way Wish make predictions will not be followed?
I do not want the products any more, I will buy it from another web site ...
I will post this bad experience with Wish in the web and in the social networks to share with others people what happened with my order.
The Wish thinks we're silly ...
I will never buy anything with Wish !

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P
7:55 pm EDT

Wish my ordering some items eight weeks and not a damn thing

I placed a order with wish eight weeks ago and i haven't heard any thing from them i am planning to sue them I am a senior citizen and on a fixed income and I am so disappointed they charged my credit card 40! And I don't have any thing. I am pissed my name is Bernice Watson my email is [protected]@ gmail, com I am planning to get attorney it was. Two necklaces and two pair of earrings and A blouse size 18 20 I am so angry

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G
1:46 pm EDT

Wish you cancel my account and I have money in it

I was doing a purchase and wothout any complain from my side you cancel it. Also you cancel my account and request me to open a new one. I do have 65 usdlls in it of wish cash and I cannot send it to the other account. No body ask you to cancel my account. And I have sent like 20 mails without any respond. You have my money in that account. Are you planning to keep it?

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Oscar Pacheco
, US
Apr 14, 2019 3:01 pm EDT

Same thing Happened to me

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C
11:33 pm EDT

Wish payment not received

En el día de hoy hice un pedido de una muneca handmade reborn que estaba en $27. Me informaron que no estaba disponible sin embargo me cargaron a mi tarjeta la cantidad de $99.00 por ella sin yo haberla pedido. Inmediatamente cancele la orden y me hicieron el reembolso a Wish cash y yo quiero que me devuelvan el dinero a mi tarjeta de crédito con la cual pagué. No quiero el dinero en Wish Cash por algo que no pedí.

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M
2:37 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Track Your Wish Package You could inquire up to 20 tracking numbers at one time and please separate them each by Enter. LW107870168CN Check tracking info Clear the input box Wish User FAQ How can I track my package? Please enter your tracking number in the query box.The system will provide specific information about the location of the package. How...

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J
1:43 pm EDT

Wish 2018 android smartphone 6.0 and outdoor hunting knife

I ordered both products in the middle of march and i haven't received them yet and i also for some reason i do not see them in my order history any. I would like to know if i can get this problem fixed as soon as possible at your earliest convenience. Thank you my name is Jason Salmon. Mailing address is 364 Mansion St. Apt2 Poughkeepsie N.Y 12601. Email address is [protected]@gmail.com

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S
1:46 am EDT

Wish makesure2018 quantity "1".

My order of5c7ad3c66a99f655f17ed82f was short of the red car Audio Disassembly Tools. According to the processing order it was processed between March 3 2019 and March 5 2019. The product has NEVER reached my destination. Please get product sent to my destination. The other 2 parts of the ordder came to me as ordered. I want to use Wish again and hope this can be expedited. Thanks for your help in squaring my order.

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P
11:44 am EDT

Wish horse pillow covers, horse earrings

I was to recieve 4 items back in oct, I have not got any of them yet, and yall got my money. I im left sitting without the product and my money! Im not happy at all and I want a refund now! I am missing horse earrings, two horse pillows. Im tring to find my order forms. Ok I found my order first one is 5b9bdaa5e5e7681d8095b64 broke first time I wore it. Infinity love cowgirl... Broke, best friends charm.. Broke, 925 silver plated hook earrings.. Never got.. Due oct18th. Running horse sky walk series.. Never gotdue oct 10th. Also creative pillow cover due sept 23rd, I said I got it but I did not recieve it, mistook for the other one I got. So, im hoping yall can do somthing about all of these problems. Thanks

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P
9:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish goods not delivered & poor service; order id: 5c7e80367a16321cdefac617

01 April 2019

Hello,

My Order ID: 5c7e80367a16321cdefac617
Item: British Royal Porcelain Delicate Rose Tea Coffee Cup Set Spoons Saucer Stand 7 pcs
Delivery tracking number: LM693209104CN

I still did not receive above item even though your system shows as delivered.
I did send many e-mails to your customer support center using e-mail address wish_postcustomer_support@wish.com and the person who replied to my emails name "Jomar".

But up to now there's no solution to my issue and always keep me waiting without providing the details.
This is the most ridiculous way of responds I ever receive from a customer service portal and I never believe WISH customer service is this much irresponsible and ridiculous.

Please make necessary arrangements to deliver my order to correct address and sort this problem.
If WISH cannot sort this problem, then please refund my money back.

Regards
Peshan

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Penney Thompson
, US
Apr 26, 2019 3:25 pm EDT

I have been going thru the same thing cannot reach the co to get my order shipped or return neither has happend. I Am currently going to file a legal case.

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K
5:51 pm EDT

Wish an order I did not place, but my information was used.

Order ID # 5C914AFA2E0D65429769AEA9

I received and email regarding a declined order that had been placed with you on Saturday, March 23, 2019. I want to inform you that I did not place the order that is referenced above. Because the notification I received referenced a shipping address that I have used in the past, and an old cancelled credit card number, I would like for all my information to be deleted. Evidently someone within your establishment has access and has tried to use some of my information to make this order. I expect you to do all that is necessary to make sure this does happen again. I have called the 800 number you have provided with no success in getting anyone I could speak to about this matter. If there is anything you can do to prevent this from happening again or any order being placed for me, please proceed. If there is anything further I can do to make sure no future orders are placed using my information, please advise.

I thank you in advance for any assistance you can give to me regarding this situation and I look forward to hearing from you promptly.

Kim Day
[protected]@yahoo.com

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F
4:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish overcharged on containers

Purchased a container set @ $1.80 + $3 freight, I ordered 4 sets total $19.80, cart was correct, but took extra $38 from bank, contacted customer support through contact us area, no reply before dispatch, when I saw they were dispatched, contacted customer support through the item, they said wait till arrival and they will refund me, they kept avoiding me, sending standard replies or completely unrelated answers until the refund period was up, now there are 11 unanswered messages in the customer support on item, they say they will reply within 2 days but have not done so. I even asked for management e:mail address, but they would not give it to me. This is theft now as far as I am concerned.

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Update by Fiona.B
Mar 26, 2019 6:15 am EDT

This was on Order #: 5c3ff28678c3de547a04256d, I ordered 2 other items and the totals did not change, its the 28 slot containers within this order that there is an issue. I have sent them screenshots of the items in the cart showing the correct amount. Have attached a screenshot of the very first E:mail sent, its been ongoing since January

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G
7:01 pm EDT

Wish retractable temporary queen size air mattress/ cot

We purchased via Visa a fully retractable and expandable queen size air mattress bed approximately seven (7) weeks ago. The product was on sale for approximately $80.00 instead of $200+ regular price.

We have yet to receive the product or be informed as to the status of the delivery or the courier/delivery company name.

What we do know is the VISA was charged the price of the product.

We request we be advised of the delivery status within the next 72 hrs or we will advise VISA to suspend or retract payment and cancel the order. Leaving your customers in the dark is not acceptable.

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Update by Greg Miron
Mar 25, 2019 7:02 pm EDT

the purchase was made under Patricia Hayes

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.

Wish Customer Reviews Overview

Wish.com is an online marketplace that offers a wide range of products at affordable prices. The platform has gained popularity among consumers due to its extensive selection of products, competitive pricing, and user-friendly interface. Wish.com reviews indicate that the platform is a reliable and trustworthy source for online shopping.

One of the most significant advantages of Wish.com is the vast selection of products available. Customers can find everything from clothing and accessories to electronics and home goods. The platform also offers a variety of unique and hard-to-find items, making it an excellent choice for shoppers looking for something different.

Another positive aspect of Wish.com is the competitive pricing. The platform offers products at significantly lower prices than traditional retailers, making it an attractive option for budget-conscious shoppers. Additionally, Wish.com frequently offers discounts and promotions, further reducing the cost of products.

Wish.com reviews also highlight the platform's user-friendly interface. The website and mobile app are easy to navigate, and the search function makes it simple to find specific products. Customers can also filter their search results by price, rating, and other criteria, making it easier to find the perfect product.

Overall, Wish.com is a reliable and trustworthy online marketplace that offers a vast selection of products at competitive prices. The platform's user-friendly interface and frequent promotions make it an excellent choice for budget-conscious shoppers looking for unique and hard-to-find items.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
  3. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  4. Wish social media
Wish Category
Wish is related to the Online Shopping category.

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