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Winn-Dixie Storespharmacy

Sw Sep 12, 2019 Review updated:

I have had poor customer service from this pharmacy. The counter woman with the red hair lied that my doctor's office did not submit my script for antibiotics on 9/10/2019. She went so far as to tell me that she double checked every mode of transmission for the script. I had a bad sinus infection and Dr Phillips did in fact send the script over. The counter woman, the same gal as the day before, told me this on 9/11/2019 when I picked up the presecription, she said she saw the prescription and pulled it and forgot to fill it. I was forced to go to an urgent care and was given additional antibiotics that were filled at CVS. I will report this to medicare as fraud on your part. It is also not the first time I was not given my script correctly. I was given Levothyroxine on 8/24/2019. The amount on my prescription is 90, however, I was only given 42. Sherri Willet made the mistake and the other pharmacist had to correct it. Again I will have to contact Medicare as this seems to be a recurring problem at this location. You need to know that this pharmacy is not run properly and the gals behind the counter are not doing their jobs. I will now incur a $125.00 copay for using the urgent care, not to mention having to return multiple times for your employees errors. Susan Lorincz, MSM

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Comments

  • Gu
      Sep 13, 2019

    I have had poor customer service from this pharmacy. The counter woman with the red hair lied that my doctor's office did not submit my script for antibiotics on 9/10/2019. She went so far as to tell me that she double checked every mode of transmission for the script. I had a bad sinus infection and Dr Phillips did in fact send the script over. The counter woman, the same gal as the day before

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