Menu
CB Restaurants and Dining Wingstop 4812 Dixie Hwy, Louisville, KY, 40216, US
Wingstop company logo
Wingstop
reviews & complaints
Wingstop company logo

Wingstop

4812 Dixie Hwy, Louisville, KY, 40216, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
11:00 am - 12:00 am
Tue
11:00 am - 12:00 am
Wed
11:00 am - 12:00 am
Thu
11:00 am - 12:00 am
Fri
11:00 am - 12:00 am
Sat
11:00 am - 12:00 am
Sun
11:00 am - 12:00 am
ComplaintsBoard
D
8:26 am EDT

Wingstop - quality of chicken

My name is Darnetta Cohen on Friday, 30 August 2019, I ordered 15pcs whole wing special w/large fries, 6 rolls, ranch and cheese sauce online from the Wingstop location at 4812 Dixie Hwy, Louisville, KY 40216 (502) 409-6000; store 608. I live nearly an hour away in Elizabethtown, KY. When I got there, food was ready, but when I checked, my fries were very cold, so, I asked for hot. Got home, tried to eat 1st pc of chicken, it was old, black and bones were black; tried 2nd pc, same thing; tried a different flavor, same darn thing. I could not eat not 1 piece of chicken because the meat was terribly old and black! I am suffering from kidney stones - otherwise, I would have taken all the food right back up there. I have attached a picture of the meat and am attempting to upload my order, as well. I want a full refund, as, there is absolutely nothing that I can do with just bread and ranch and cheese sauce. I can be reached at [protected] or via email at darnetta.cohen.[protected]@mail.mil.

Read full review of Wingstop
View 0 more photos
Update by Darnetta Cohen1962
Sep 04, 2019 8:28 am EDT

I have no update. Trying to submit original complaint.

Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.