Windstream Communications / internet/billing

United States

I have been having a problem getting a bill corrected. I was told by 2 different customer services reps that my bill issue was resolved. I was charged for services that I was not even aware a had. Today I recieved a letter from a debt collector on behalf of windstream for the same amount that was suppose to had been resolved and no help from customer service. I have called several times today only to be put on hold, hung up on, and told a supervisor would call me back and it's been several hours and I have no received no call back.

Apr 15, 2019

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