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Windstream Communicationscustomer service

Review updated:

We have had internet service with Windstream for a while now. Not one time have we received a bill! We have called and supposedly fixed that. Have still yet to get a bill. But somehow we always get a late notice bill in the mail. Everytime we call to make a payment we are charged double . Everytime we let them know we haven't received a bill. So we are paying double every month because we aren't receiving a bill! This is rediculous!! The customer service people do not listen to what we are trying to tell them. This company is completely rediculous!!

Wi
Oct 09, 2019
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Comments

  • Wi
      Oct 15, 2019

    Hi. I'd love to take a look at this matter for you. Would you mind emailing me your account # or telephone # so I'm able to locate your account and best assist?

    Thanks,
    Maggie
    [protected]@windstream.com

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