A Dec 03, 2019

I missed one payment that had not been paid and checked my account they claimed I missed several. Took an UNAUTHORIZED extra 90 over 4 weeks and refused refund. I have called to schedule the payment everytime I have answered them no one is on the other line or have been disconnected and wont hear back from them for several weeks. I asked for a refund because I did not authorize the payment to be taken and she said "well since you wouldnt fix it we had to take it some way what do you expect"

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